TS1424 Cannot Connect to iTunes
I have an error message "4002" when purchasing from iTunes? Can any one help me resolve this. It says I am not connected yet everything else is operating normally. I am purchasing music and it won't download. Hmmmm
Hi..
Try turning off the Genius.
From the iTunes menu bar top of your screen click Store > Turn off Genius
Then try purchasing.
Also, make sure your Mac software is up todate.
Click your Apple menu icon top left corner of your screen. From the drop down menu click Software Update.
Similar Messages
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TS1424 Cannot connect to iTunes store when trying to make in-app purchases .
I cannot make additional in-app purchases. Message always says cannot connect to iTunes store. I cn purchase apps with no problems but if I want to purchase additional packs for a game, I cannot. Anyone else have this issue?
I had this issue just yesterday. There was a message that said: Cannot connect to itunes store when i bought new challenges for a game. Later, when I checked my account, it still charged me money on my itunes card
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"cannot connect to itune store" this is the message that appear each time i tried to long in with my Apple ID
Hello Badejackson,
Thanks for using Apple Support Communities.
Please see the article below about how to troubleshoot this error message you are receiving:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care,
Alex H. -
TS1424 Cannot connect to iTunes - fromhome
I have an iPad 3 and a 4S iPhone but i am unable to connect the iPad to iTunes at home via btinternet wifi (the message is 'Cannot connect to iTunes Store'). It works fine in the Apple store so they cant help! My iPhone connects with no problem and my iPad used to work until a couple of weeks ago.
I've tried, turning off and on iPad and server and the network extender we have, re setting passwords. The 8.8.8.8 fix, changing the date, but nothing works ...
Please help if you canClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
TS1424 cannot connect to itunes store
As of this morning (Thursday, November 15, 2012), neither my iPhone4S nor my iPad2 (both running latest OS scrupulously maintained) can connect to the iTunes store. They were able to download updates yesterday. I'm not sure I understand how they may detect that updates are available without being to connect. Nor do I understand how they may be able to display "purchased apps which are not downloaded", featured apps, and all the rest. Attempted download of updates fails with "Cannot connect to iTunes store." The "help" files on the Apple website are particularly not helpful on this issue. The devices are fully functional, including having access to the internet and being fully powered, in all other respects. I'm at a loss for a solution.
I tried on my MBP and got a 500. This is a "server error", not client side. So it really irks me that Apple nowhere in the help files (that I saw) mentions the "remote" possibility that it's the fault of *their* server(s) instead of the client machine. I reckon I'll sit tight and try again later.
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TS1424 Cannot connect to itunes store via ipad
Hi guys. I Try to open itunes in my ipad2, but a massege popup "cannot connect to itunes store" ... What should i do?
Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this: go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps. -
TS1424 Cannot connect to iTunes Store keeps showing when trying to install updates
Cannot connect to iTunes Store when trying to update apps
I had this issue just yesterday. There was a message that said: Cannot connect to itunes store when i bought new challenges for a game. Later, when I checked my account, it still charged me money on my itunes card
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TS1424 Cannot connect to iTunes app updates
I'm trying to update my apps on my iPad and I get the error Cannot connect to iTunes . Please help
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
cannot conect to itunes error message "itunes was unable to load data class information from sync services Reconnect or try later"
i hate itunes!!!!!!!!!!!!!!!Hello tonyb2910,
The following article should be just the thing to put Sync Services down and get your iPhone working smoothly with iTunes again.
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
Cheers,
Allen -
TS1424 "Cannot connect to iTunes Store" is what comes up
Hi guys... I have been trying to find out how to fix this problem but I am ding the answer a challenge.. I also have noticed a icon next to the battery level icon.. It is a padlock with a circle going around it with an arrow going clockwise.. What does this mean?? Thank you
Try here > Fix for App Store and Passbook "Can't Connect to iTunes Store" Error
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TS1424 "Cannot connect to iTunes Store" - what's the problem?
I am unable to buy apps or update apps from the iTunes Store. Internet works. Gmail freezes when I click on links.
HI there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W. -
TS1424 "cannot connect to iTunes store" . Please help
trying to do purchase but was unable, having the about error message
please helpcan you type the error message please
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Hi there - whenever I go into iTunes store it automatically kickes
me out with a message that reads "cannot connect to iTunes store".
I don't know why it always does that - I've actually never got into the
iTunes store before -
Could someone help ?Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
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Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
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Also, see iTunes- Restoring iOS software. -
TS1424 i cannot connect to itunes
pls help me coz i cannot connect to itunes/ apps store
Hi Majestykeith,
Thanks for visiting Apple Support Communities.
You may find this article helpful for troubleshooting your iTunes Store connection:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jeremy -
When I try to access iTunes store through my iPad 2 it says "Cannot Connect to iTunes Store". App store is working fine.
Welcome to the Apple Community.
Advanced iTunes Store troubleshooting
Can't connect to the iTunes Store
iTunes Store connections problems
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