TS1424 Error message -042017 purchasing music from i-tunes

Purchasing a bunch of songs from i-tunes ok, but one song cannot be played. Message says I am not authorised to play this song and to authorise. When I try this I get message that I am already authorised (Obviously otherwise I couldn't have purchased all the other songs). The particular song shows in the library list as "AAC audio file" not "Purchased AAC audio file" as all the others. It also shows me for that song an error message (-042017) which says "unknown error has occured while converting file." Cannot find any info on that error message in the i-tunes support area. What's going on? Can anyone help?

That's sounding more like a damaged file than anything else.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

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Anyone know how to fix the 5002 error (cannot purchase music from i Tunes)?

Anyone know how to fix the 5002 error (cannot purchase music from i Tunes)? What's this error about? I searched and couldn't find it on the support page. This is extremely annoying.

Hello, I just solved my "Error 5200" problem by following these instructions to repair the permissions of the iTunes Music Folder:
http://docs.info.apple.com/article.html?artnum=93069
I hope this helps other people!

I purchases music from i tunes from my computer when i synced phone my camera and photos are gone i tried to re syce now it says it cant back up says file is corrupt any ideas would be appr

ipurchace some music from i tunes from my computer then syced my iphone 4 got a message cant back up phone file corupt but the music was put on the phone but my camera was missing in the apps and my photos wont pull up corectley tried to sync a couple of times still had same issues help would be appriciated

It does not immediately delete the files that are missing.. it merely tries to backup the new files it has discovered on the external drive. Since you moved the files there, the backup at least for a while will contain both copies.. and that is why it doesn't have enough space to backup.
Fixing the problem.. hmm pondini is the expert.. you should be able to delete the backup of the photos in existing backup.. there are instructions to do it.. but it is a very poor way to do things.
Much better. .archive off the existing backup.. this is long and slow but worth it. you need a usb drive of the same size as the TC drive. Then erase the TC and start a fresh set of backups.
The alternative is to use the USB drive as a new target.. but it is much slower than the TC internal drive.
http://pondini.org/TM/12.html

TS3694 Error message re purchased music

I purchased some music from iTunes Store and it won't sync to my iPhone. Here's the error message: "Some of the items in the iTunes library were not copied to the iPhone because you are not authorized for them on this computer." Computer IS authorized. Computer is MacBook Pro running Mac OS X, version 10.7.5. Phone is iPhone 5C but this also happened with my iPhone 4S. Help!
Thanks.

Okay, just learned how to check which email account was used to authorize the purchases, and that email account was closed a long time ago. So I guess that means I no longer "own" these purchases?

Error Message when transferring music from itunes to ipod

When i connect my ipod to itunes it will transfer some but not all songs from itunes to ipod. currently every song in my itunes library will transfer EXCEPT all songs from M-R and i get a unknown error message (-69). can anyone help. Thks.

Hello spk15,
The only suggestion I have to offer is to take a look at this Apple support document if you haven't done so yet.
[iTunes displays a -69 error when syncing iPod|http://support.apple.com/kb/HT1210]
B-rock

Getting error message when purchasing app from store.

hi people, whenever i try to download any paid app after filling all the required details of my card im getting error message saying "payment method declined", why so?? can anyone help??

aayushp wrote:
I've been having the same issue. It was all fine until yesterday when I was searching for updates.
Since when have you been seeing this error message?
Last time I checked for an update was about 2 weeks ago and there were no errors reported. However, today I wanted to update iTunes to version 10.7 and decided to use the standalone installer rather than the SU version. Still, I decided to run the MAS Software Update function in order to ensure that my computer had all its software up-to-date and then I get this message. I don't think that me installing iTunes is to blame. Probably, it could be an internet connection problem on Apple's end I am still submitting a bug report to Apple.
Now one question, who is your ISP (internet service provider)? In my case I have Comcast and I am in Florida.
Thanks for your reply!

Error message "cannot dectect camera" from I tunes

Error message "cannot dectect camera, check connection to camera, then retry" from I tunes (when the iphone is connecting with itunes)
Anything that i should do to solve the problem?

That's sounding more like a damaged file than anything else.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

TS1424 why cant i download music from i tune or sync it from my computer ?

why cant i download any mnusic from i tunes or sync it from my computer ..... i can download everything else

You trying to download this music on the phone or on the computer? If you are trying to do this on the phone, that is why it won't work. You cannot download files directly to the phone except through iTunes.

HT1491 i'm trying to purchase music from I-Tunes but when i click on teh album, nothing happens

WHen i go to I-Tunes store and ty to puchase music, when i click on teh album, nothing happens

Are any Restrictions set that would prevent purchasing those songs? Settings>General>Restrictions

Deleting music from i-tunes after storing on external hard drive

I am running out of space on my hard drive from transfering and purchasing music from i-tunes. I have an externl hard drive where I have been backing up all my CD transfers and i-tunes purchases. I would first like to delete all my music from i-tunes. I have it set up now where all my new music is going to my external hard drive It is doing this but also showing up in my i-tunes library. I assume this is for me to sync with my i-pod? Would like to just be able to run the i-tunes program directly through my hard drive if this is possible? Also when I tried to delete the music it said it would be removed from my i-pod as well? I-Tunes support said to click on my recycle bin and then empty recycle bin. I tried this but did not find the link to click? Any info would be greatly appreciated! Thanks djfree

You only have to open Finder and select your external disk on the Finder sidebar. Then, open iTunes, select the songs with Command key and drag them onto the Finder window that you have previously opened

TS3297 I recently purchased music form i tunes; the music downloaded to my compute into a file. I am unable to put this music into my media player on my computer. if I purchased this music why is it not mine?

I recently purchased music from I tunes; the music downloaded to my computer into file. but, i am unable to move this file to my media player or
burn to a CD. what must I do to correct this problem if it's mine?

What happens when trying to sync the media to your iDevice? Or is it a different media player?

HT1391 I have a new computer and cannot access my previously purchased music from here. The error message says I need to authorize this computer

I have a new computer and cannot access my previously purchased music from here. The error message says I need to authorize this computer??

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

HT1491 why when i try to purchase music from the i store it keeps givivg me an error message stating there was a problem to try again? ive tried many times and get the same message

i keep getting the unknown error messase (5002) when i try to purchase music from the i tunes store. What can i do to fix this?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I want to tranfer non purchased music from my iphone 4s back onto my PC that I have re-formatted due to errors.

I want to tranfer non purchased music from my iphone 4s back onto my PC that I have re-formatted due to errors.
I have backed up the iphone onto my newly installed version of itunes.
All the purchased albums/songs have been tranferred.
I tried to tranfer by ticking the sync box but its says it will wipe the iphone and replace it with the new library which has only a fraction of my 1000+ songs.
I have read many reviews that say it can be done with a third party program but when I looked into this they offer free evaluation but want about £20 for the program but feel this can be done at no cost.
The itunes is saying my iphone can only be synced to one PC but the original one is wiped.
Am I right in thinking I should go ahead with syncing the iphone then do the restore. Im just worried that once its synced the music and photos/videos will be gone forever.
If I go down this route, I think I still need to know how to tranfer the non purchased songs from my iphone back onto the PC with the newly reinstalled itunes.

Then you will have to purchase 3rd party software.
All Seasons wrote:
Am I right in thinking a should go ahead with syncing the iphone then do the restore. Im just worried that once its synced the music and photos/videos will be gone forever.
No. You will lose the music that's on the phone if you do that.
The iPhone is not a backup device. Restore the music to your computer using the backup you should have made of your data before you re-formatted it. If you didn't back up your computer, you will have to pay for software to try and extract it from the phone.

Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store"

Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.

What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.

TS1424 Error message -042017 purchasing music from i-tunes

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