TS1424 have charges from itunes that i did not purchase

I have charges on my bank account from itunes but i did not purchse these items.

Does anybody else have access to your account and/or your computer/device ? If not thenyou can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Similar Messages

  • I have been receiving billings / charges from itunes that i did not purchased.

    i received several billings / charges to my account that i did not purchased from itunes. how can i make a formal report / complaint to itunes store?

    The most immediate thing you need to do is to call your credit card company and report the unauthorized charges. Your card company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
    Regards.

  • HT1491 i have a charge from itunes that i did not authorize

    i have an itunes charge on my account that i did not authorize how do i contact someone for help?

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT1689 I have charges on my bank statement from Itunes that I did not purchase...how can I fix this???

    I have 2 separate charges for $20 each on my bank statement from Itunes.  In my purchase history - it isn't showing up.  How do I get reimbursed for these charges?

    You should contact Apple. If the purchase is not in your iTunes history should not be difficoult to get reimbursed.
    For maximum safety I whould also change my passowrd.

  • Was charge for itunes that I did not purchase

    my itunes account was charged talking larry outfit 7 $.99
    talking tom cat 7 $.99 talking robot $.99 for a total of $2.97 which I did not download, which is not on my itouch, nor do I want them.
    please refund my account and I will promise  you that I will be very careful if I ever use my itouch again. not sure I need this kind of frustration in my life I have wasted a hour of my day that I can not get back trying to get help not only did I speak to someone that was rude and not helpful and very condescending he hung up on me.

    You are not addressing Apple here at all.  We are itunes users just like you.
    If your account has been compromised, then change your password, alert your credit card company and discuss reimburement with them and let itunes support know that your account may have been compromised.

  • HT204088 How do I file a claim for a purchase from iTunes that I did not do?

    How do I file a claim for a purchase from iTunes that I did not do?

    First, log into your iTunes Store account and see if the purchases are reflected in the Purchase History.
    http://support.apple.com/kb/HT2727
    If they are and you're sure you or someone you know didn't make the purchase, perhaps as an in-app purchase, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
    Regards.

  • TS1424 i have been charged for something that i did not purchase

    i have been charged for something that i did not purchase

    Nobody else has access to your account or devices ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Apple deleted my account when I made a complaint about being charged for apps that I did not purchase! The said it was for security reasons as my account must have been compromised but only Apple have mu information.I am convinced the operator delete

    Apple deleted my account when I made a complaint about being charged for apps that I did not order. They said that my account had been compromised and it was in my best interests to delete it for security reasons! I am convinced the operator deleted my account out of sheer malice because I complained - can anyone advise?

    No. It would have been done for security reasons. You notified them that money was being unknowingly taken from your account, so they froze it.
    Change your Apple ID here
    And also check for unusual activity on your credit card with your bank. Change all your security password while you are at it.
    Pete

  • Charges have been made to my bank account from iTunes that I did not make .  How can I speak to someone about this matter.

    I have charges madero my bank account that I did not make.  How can I speak to a live person?  I show nothing on my account as purchased.  The purchase on bank account says itunes store purchase.  I think someone hacked my account.  Any help?

    Call your credit card company immediately and dispute the charges - sounds as though someone has used your credit card especially since there is nothing showing on your account as purchased.

  • I need to speak to a person.  My bank card has been charged over $500 in fees from Itunes that I did not make.  I spoke to someone in India on 7/22 gave them permission to take over my computer and that is what he said.

    I need to speak to a person on the phone.  I talke to someone in India on 7/22 I have him total control of my computer he went into my bank account and could see all the charges.  His name was Amhit something, he said there was over $500 in charges that I did not make since over a year this has been happening.  I tried before to address this with apple but I never get a person and the amounts are always small and then on 7/22 I got a larger charge so I called and somehow got Amhit.  Amhit changed my apple password to he could get into my account but I didn't know what it was and I have not been able to do anything in itunes since 7/22 but yet today 8/1 there is a $6.39 charge on my bank card.  Something is very messed up!!!!  Amhit said he would get me a credit and call me the next day...surprise he never called.  I NEED HELP!!!!!!!!!!!!

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    If you've previously contacted iTunes Support then do you have an email that you could reply to ? If not then you can contact them via this link and see what contact methods are available for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 I have purchases on my bank statement from Itunes that I did not make. who do I contact?

    I tried calling the number on my bank statement and that number just referred me to the iTunes website. No help at all. Any way I can get a phone number to call a live person?

    For billing issues you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was charged for something that I did not purchase

    I was charged for a purchase that I didn't make

    This is for the U.S. iTunes Store.
    https://expresslane.apple.com/Issues.action

  • How can I delete purchases from my itunes account that I DID NOT PURCHASE I have tried everything for a VERY LONG TIME please please help

    I have had an iTunes account for 3 years. I have tried for at least two years to delete these purchases that I did not purchase off my iTunes downloads. I have tried everything. I took iTunes off my computer, redownloaded . I have tried deleting and removing them. I do not know how they got there but everytime I go to download anything these 8 purchases start to download. I then have to pause them all and back to the agganizing termoil of trying to delete them off my account. Can you please please help meI am beyond aggrevated because nothing I do deletes these things off, and I have tried for two years with no results but more aggrivation.

    I would contact Apple Support either on the phone or via e-mail and have them check if they could remove these questionable purchases off your account.
    There is currently no way to do this on your own.
    And re-installing iTunes does not help as all the purchase info is stored on Apple's servers.

  • HT204088 i have a charge from apple and i did not authorized it and it appears in my bank account but not in my recent purchases i want to know whats going on

    i have a charge from apple and i did not authorized it and it appears in my bank account but not in my recent purchases i want to know whats going on

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple
    How much is the charge ? Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702

  • I have 3 songs waiting to download for 3 days. I am unable to swipe to delete and I have rebulit my itunes libary which did not remove the songs from my phone. What do I need to do to get rid of these songs?

    I have 3 songs waiting to download for 3 days. I am unable to swipe to delete and I have rebulit my itunes libary which did not remove the songs from my phone. What do I need to do to get rid of these songs?

    Hi RadarCat16,
    Welcome to the Apple Support Communities!
    I know it can be frustrating when you are waiting for content to download to your iPhone from the iTunes Store. There are a few steps I would recommend in this situation. Please read over and follow the steps in the attached article.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If your download was interrupted using your iPhone, iPad, or iPod touch
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
    Have a great day,
    Joe

Maybe you are looking for

  • Error in running report services

    i installed 9iAS release 2. while installing i selected only forms and report services options. now while starting all the services reports services showing down..... when seperately i am starting that services some ikon coming..but it is being there

  • Exception while invoking webservice

    I have created a client jar containing stub and port classe, deployment descritor and deployed webservices. Webservices are working fine but while invoking webservice with client code i am getting Exception, can somebody please help me to resolve it

  • I can't get my Mac mini to recognize my music on my external hard drive. What am I doing wrong?

    I am converging all my computers at home to macs, I recently got a mini and have all my music on an external hard drive. I can't seem to get my mini to register any of my music on my external, it does however register my movies, pics, and tv shows. I

  • IDOC: Missing text in Inbound Del

    Hi gurus, Does anyone know or encountered this scenario: I created PO, Delivery and Shipment in BoxA. Automatically Delivery doc that has been created will reflect to BoxB via IDOC, as well as the Shipment. Well, it was posted and successful. But the

  • Restoring for an hour

    As I post this, my iphone has been restoring for an hour. I did a restore on my iPhone, after which, I was only given the option of setting it up as a new iPhone in itunes, or restoring from a backup. I decided to restore from a backup, this was an h