TS1424 How do i get credit for an iPhone app?

How do i get credit for an iPhone app that was billed to me? 
The description even said that the app was free that day.  I downloaded it once and it showed TWO downloads, with the first one FREE and the second one I got billed for. 
It was only $0.99, but I want to know HOW to get a refund!   It's all hidden somewhere on their website, apparently.
Tom

You can contact iTunes support here and explain the situation:
http://www.apple.com/support/itunes/contact/

Similar Messages

  • How do I get credit for Adobe Touch App purchases?

    I purchased two Adobe Touch Apps a few months ago: Photoshop Touch and Ideas. Today I subscribed to Adobe Creative Could and saw that I can get a month free by purchasing three Touch Apps. So, I purchased a third Touch App today, Proto.
    Okay. Now, how do I get credit for these purchases so that I can receive my one free month of Creative Cloud as advertised?

    Qualifying Touch Apps:
    Photoshop Touch - ios
    Adobe Ideas        - ios
    Adobe Collage      - ios
    Adobe Proto        - ios
    The process of activation would happen automatically when you login in the third touch app.
    And you will get notification of extension via email in next 60 days.
    Thanks
    Mandhir

  • How do I get credit for an accidental app download

    Just wondering if anyone knows how to get credit for a download my kid downloaded (app).  I tried what apple suggests but it keeps sending me in a loop..HELP!

    Have you tried contacting iTunes this way:
    How to report an issue with Your iTunes Store purchase
    Just note that Apple says all sales are final.

  • Why do my ringback tones play garbled when you call my phone and how do I get credit for the purchase?

    Why do my ringback tones play garbled when calling my phone and how do you get credit for the purchases?
    Thanks,
    Dick

        Dcoyle, We definitely know the importance of understanding options when it comes to ringback tones on your device. I'm truly sorry to learn that you've been experiencing distorted sound. Is this something that just started recently? Which device do you currently have with us? We'll look into this for you, indeed.
    TanishaS1_VZW
    Follow us on Twitter @VZWSupport

  • HT1933 I been charged twice for white collar season pass how do i get credit for it ?

      I been charged twice for white collar season pass how do i get credit for it ?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Recent MacBook Pro 8,2 purchase. How do I get credit for purchasing Lion?

    I purchased a new MacBook Pro 8,2 after the Lion announcement. I hear I am eligible for a credit for purchasing Lion.
    How do I get credit for purchasing Lion?

    OS X Lion - Get up to date

  • HT1267 How do I get credit for something I downloaded twice by mistake?

    How do I get credit for something I downloaded twice by mistake?

    Go to the iTunes store, go to Support and Contact. Send them an email explaining your issue. There is no telephone or email support from iTunes. You should hear from them within 24 hours.

  • Can I get credit for an in-App purchase my 3 year old made?

    Is it possilbe to get credit for an in-App purchase my 3 year old made?

    If you mean it was purchased by mistake... you can try and get a refund...
    Contact iTunes Store Customer Service:
    Apple - Support - iTunes Store - Contact Us
    But it is stated that all Sales are Final...
    Perhaps you should consider setting some Restrictions...
    Understanding Restrictions...
    http://support.apple.com/kb/HT4213

  • How can I get credit for an app I didn't authorize purchase for?

    My grandson always wants to download new games on his IPhone 3, but he always comes to me to download them. I always make sure they say free before I download them. For some reason I have been charged $7.41 for an app "Dark Knight". How do I get credit back on my card for this?

    For some reason I have been charged $7.41 for an app "Dark Knight".
    The price should be $ 6.99 USD (unless at specific state that charges tax).
    How do I get credit back on my card for this?
    iTUNES STORE - TERMS AND CONDITIONS
    All sales and rentals of products are final.
    Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
    If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Apple.
    However, you can see if this helps:
    How to Get a Refund from iTunes | eHow
    Hope this helps.

  • HT1689 I was charged for duplicate purchases but never received any. How do I get credit for non received purchases?

    After making a purchase, I didn't received it and was charged duplicate times. How do I get credit to my account for this?

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
    Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

  • How do I get credit for wrong I-Tunes Store download?

    In the I-Tunes Store, I clicked "BUY" for one song not realizing it will download whatever song you are previewing rather than the one you instruct to buy.
    How to get credit for the unwanted song?
    Thanks!
    Never mind. Found the answer

    Contact the developer for a refund.

  • TS1424 How do I get credit if I gat a movie 2X

    How do I get credit if I gat a movie 2X?

    Try contacting iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • How do I get credit for an app that wouldn't download and I had to delete?

    I bought an app and it downloaded to my iPhone but then wouldn't even open.  I had to finally delete it and purchase a different one.  It was a cheap one - only 99 cents - but if a lot of people are out 99 cents, that's a lot of dough.  How do I get credit?

    The App I have only has a "Share" button; which is linked to the "Mail" App that's on the iPad.  Problem is, that's the only way of sharing the file, through the Mail App.  The problem is, the file is too big and long to share via mail.  There has to be some someftware to extract that audio file from that App because it only supports sharing through Mail

  • HT204370 how can i get credit for an unauthorized purchase?

    my 5 year old son purchased a movie on my apple tv without permission. Is there any way to have it removed from the download and get credit for the purchase?

    You may have a chance here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I downloaded and paid for ipad apps for my ipod that I paid for - how do i get refunded for the 2 apps I purchased that I cannot use on my ipod

    I downloaded ipad apps instead of ipod apps that i paid for . How do I get refunded for these

    To report an issue with a purchase (request a refund), follow these steps:
    • Open iTunes. If you are already signed in, skip to step 4.
    • Choose Store > Sign in.
    • Enter your account name and password, then click the Sign In button.
    • Choose Store > View My Account
    • Click the Purchase History button
    • Click the Report a Problem button at the bottom of your purchase history
    • Click the arrow next to the purchase with which you want to report an issue
    • Click the Report a Problem link next to the item with which you wish to report an issue
    • Click the Problem menu
    • Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
    • Write comments about the issue (optional).
    • Click the Submit button

Maybe you are looking for

  • How do I add a song to my favorites Playlist without removing that playlist from iCloud

    I just purchased a song on my computer and tried to copy the song into my "favorite songs" playlist but I get a warning that adding the song to the playlist will remove the playlist from iCloud and will only be available on the computer.  I don't und

  • Itunes library won't update to all items in a folder

    I aam new to iPod and iTunes. I now own the 4G ipod nano and installed itunes 4.9.0.17 from the install CD included with the player. When I drag the top folder of my stored MP3 collection itunes does not add all tracks. For example there is an artist

  • IMessage won't work/isn't up-to-date on iPhone 6 after restore from back-up

    So I have been trying to set up my new iPhone 6 since Tuesday and I am at my wit's end. I have been an Apple user for years and am usually good at fixing issues myself. BACKGROUND: With my iPhone 5, I was having an issue with bookmarks not syncing "B

  • Mac OS 10.4 Address Book Contacts

    Niether the Palm Data Transfer Agent nor the MissingSync program work under Mac OS 10.4, and I do not want to pay for 10.5 when 10.6 is coming out in September.  Here is how I have found to copy all of my Address Book contacts to the Pre.  It require

  • Weblogic.jdbc.wrapper.Blob_oracle_sql_BLOB ERROR

    Hi, we have an application developed with Oracle ADF with several CRUD screens. We deploy it on Weblogic and use as database oracle10G 10.2.0.4. On one specific screen, a delete button fails and gives following error: ERROR: weblogic.jdbc.wrapper.Blo