TS1424 I am having issues downloading music from iTunes, it comes up saying an unknown error has occurred - please check your network connection. Now I can connect to iTunes store and have itunes as an exception for downloads so don't know what else to do
Hello, I've started having an issue downloading songs and apps from iTunes to our PC which has Windows XP Professional installed. We also use Karspersky Anti-Virus and Firefox as an internet browser. Have never had this issue before, it comes up with "An unknow error has occured and downloads are stopped with an error 8003. Also says please check your network connection" We have no issue connecting to iTunes store or the network so not sure how to fix this. It is very frustrating. Have checked Windows Firewall and iTunes is an exception, can't think of anything else why it won't work.
I sounds as though you need to start again. The following article tells you how to completely remove iTunes and Quicktime. If you didn't actually install iTunes you wont find it in add/remove programs so you can't do that bit, but still delete the iTunes folder in Program Files as advised in the article.
http://docs.info.apple.com/article.html?artnum=93698
Once you have got rid of them, try installing the latest version of iTunes. There is a link to it in the article.
Itunes wont move your music for you, get iTune sgoing then ask again.
Similar Messages
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everytime i try downloading something from app store on my iphone it wont download, it keeps saying 'an unknown error has occured' i dont know what to do. iv tried restarting my phone. Help?
Sign Out of your Account... Close All Open Apps... Perform a Reset... Try again...
Reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
The iTunes Library cannot be saved an unknown error has occurred (-48)
Every few minutes, I get an error message from iTunes that says:
"The iTunes Library cannot be saved an unknown error has occurred (-48)"
Quitting and restarting iTunes doesn't seem to make the error go away. All of my music and movies seem to play just fine - not sure why the error keeps popping up - any clues?
- iTunes library is located in it's normal spot (~/user/music/iTunes/)
- OS 10.8.2
- iTunes 10
- iMac 27" early 2010Thanks again for the gracious response UV.
You've pointed out a problem...there are a lot of WAV files that I have like unreleased live shows of bands like the Beatles, Neil Young, Miles Davis etc that I've gotten off Bittorrent trading. When I look at the "get info" part of the song in iTunes the details that I've hand entered (dates, venue, song, musicians,etc) does show up.
But when I go back to the actual file itself, many are simply tagged something like "track 1" and the only way I currently keep track of all this is how I organize my library ( Musician or Band folder \ Album folder \ indivual tracks). There are literally thousounds of songs that I've entered data for on these WAV files.
Besides getting my current error problem fixed, has anyone who trades live shows come up with an easier way to organize their music. I understand that I may be in the minority with all my WAV files and that many users simply upload CDS, or mostly buy tracks online which is easier to simply grab the data back if they need from some database. I feel like I'm missing out on something big. Maybe I just need a different program for my particular application (archiving & playing music). ANy ideas from other bittorrent traders of unreleased material?
I am learning more and more about how this all works by the minute, and have taken your advice UV about copying all my current library info and putting it somewhere safe. Hopefully this means everything I've entered up until a few days ago will be fine. Still, I have plenty music waiting for me to hear in FLAC files that need to be decoded into WAV files; but I want to wait to do this until I can be certain all my hard work entering data won't go to waste and my error problem has been fixed.
thanks for all insights - Sonny -
It says "An unknown error has occured" when trying to download apps?
Just got a new iPod touch 4g from my parents. Trying to download apps and it is saying "An unknown error has occured". Any idea? I am all registered and stuff for app store and such. I have no idea and this *****. Any ideas?
Were you able to find a solution to this issue? I am also getting the 'an error has occurred' message when trying to download or update any apps on my iPhone. Restarted, updated, re-booted, etc etc, nothing has worked.
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ITunes Library cannot be saved. Unknown Error has Occurred (-54)
I have been having the following message appear in iTunes:
iTunes Library cannot be saved. Unknown Error has Occurred (-54)
I created a new library which seemed to solve the problem.... until I plugged in my iPod Classic or tried to Sync my iPhone. When this happened this warning message would come every 10 seconds or so making it a nightmare to do anything as the dock icon would bounce or iTunes would pop up. Can anyone suggest what might have caused this problem and how to resolve it.
Thanks
MattHi pholewinski!
I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
i have an iphone 3gs and everytime i try to restore it on itunes it just keeps saying an unknown erroe has occured (29) can anyone help me with this??
Hello Laura,
Thank you for posting in the Apple Support Communities. I found an article that has information about Error 29:
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
You can find the full article here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Best,
Sheila M. -
Why everytime i download games and other category in app store i always receive a mesaage that it says " An unknown error has occured" cant sign in what will i do
Only Apple can handle this:
iTunes Support -
Why iPad2 cannot download any application saying An unknown error has occurred?
I have been using by ipad2 with latest sw update -ios5- without any problem.
Just today when I wanted to update some applications I just received a pop up massage saying an unknown error has occurred.
I can neither download an application nor make an update.
I tried couple of times the force quite and reboot. But the problem is still there.
I will appreciate if someone knows the root cause and suggests a fix
Many thanks in advance,
MonfortSomehow this issue has been solved by itself.
I do not really know why this happened and how it is solved. -
I am trying to activate iMessage. I receive a message that says "Could not sign in. Please check your network connection and try again." I connection is strong. I can browse the internet but cannot connect to iMessages. I don't understand. Any ideas.
Turn iMessage off and then on again, wait a few minutes.
Turn Airplane mode on and then off again, turn iMessage off and then on again, wait a few minutes.
Make sure your iPad is on Wi-Fi, reboot your iPad, turn iMessage off and then on again, wait a few minutes.
Wait and try again later -- Apple's servers can get overwhelmed or experience outages just like anyone else's. -
I keep getting an error message when trying to download itunes. It says it can't find "msvcr80.dll, but when I search for it on my computer it is there. My itunes was working just fine before I got the message to download the latest upgrade. I've not had any problems doing that before now, so don't really know what to do.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
all of a sudden i am not able to download apps from App Store. I get an error "An Unknow Error Occured". i am able to connect to my wi-fi and browse websites. but not able to download apps. please help me.
Thanks!
BalajiI have this issue too, is anyone able to assist?
I can access and download items from iTunes on Mac and Iphone 5... but not on the mac store?
Thanks -
Trying to access my Facetime and I haven't in a while. It is not allowing me to sign in. I am conneected to my Wi-Fi and am sitting right on top of it and it still says i need to check my network connection. My internet connection is fine and works with everything else but Facetime. What's up with that??
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>General>Date&Time and make sure it is set to Automatic
- Go to Settings>wifi>the connected network and change the DNS to Google's 8.8.8.8
- Go to Settings>iTunes and App Stores and sign out and sign back in -
My ipod was acting up, it wouldnt sync any new songs purchased after i updated my itunes. So i thought okay i will restore it, and sync everything back, so i restored it and now it tries until a message saying 'The ipod 'IPOD' could not be restored. An unknown error occurred. (14)'
I have tried to sync the same library onto an older ipod and the same thing has occurred.
Please help i dont like not have my music!!!!!!!
Thanks.Sure it will.
What happens when you connect your device and try to sync? -
I got it today, second hand, set up an apple ID and can log in perfectly fine on the computer, but I can't log in on my iphone!Not sure what's wrong but I've tried logging in like 10 times and it says unknown error EVERY time.
for the Points.
I have not heard of anyone being charged for this at an Apple Store.
If it was through an Apple Authorised Service Provider I am sure you will be able to convince them that they missed the end of the job.
(I have not seen any posts saying anyone has had issues using this route, but there are less of them)
8:10 pm Saturday; January 11, 2014
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
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