TS1424 I have charges that I did not order. How do I get them off?

I am recieving charges on my credit card that I did not order.

Hello Cookiemom40,
I recommend you report this to our iTunes Store support directly.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling

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HT204088 i have 4 apple itunes charges on my bank account that i did not authorize. how do i get them off?

i have charges in my bank account for itunes i did not purchuse. whats up?

If you haven't made those purchases and nobody else has access to your account or devices and they aren't temporary store holding charges, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I see 3 charges that I did not download how do I get the refund put back to my card

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Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

My mac book pro crashed and the logic board died. They said that i could get the hard drive out and it should have all my files on it. How do i get them off and put them on my new computer?

My mac book pro crashed and the logic board died. They said that i could get the hard drive out and it should have all my files on it. How do i get them off and put them on my new computer?

Mj
Do you mean a case for the external hard drive? See here. Hope this may be helpful to you.
Regards,
Joseph

I have a Bing toolbar that i did not download, how do i take it off?

I had the Google toolbar for my Firefox, now all of a sudden i have a Bing toolbar that i did not download and i can not find how to take it off. I don't want it I want Google back! I can't seem to get rid of this Bing thing.
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Every time Firefox opened
== not sure

'''Restore Default Home Page'''
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HT3819 I have bought a new computer because my old one is out dated. I have upgraded everything, but my ringtones did not download how do I get them back?

I just bought a new laptop, beacuse my old on was out dated. On the old one my ringtones are on the itunes, however when I upgraded they did not download to the new computer in itunes, how can i get them back. The old computer will not support the upgraded version IOS-5? Thanks for your help. Mitzi

As far as I know ringtones can only be downloaded once. If they are still on your old computer then you should be able to copy them over via, for example, a flash drive, and then add them to the new computer's iTunes via File > Add File To Library (or Add Folder To Library) - they should then appear in the Tones part of your iTunes library.
You should be able to locate where the ringtones are stored on your old computer by right-clicking on them in iTunes and selecting 'Show In Windows Explorer'

Several purchases were made on my iTunes accounts that I did not authorize, how do I get the charges reversed?

I have noticed that some emails were sent to me saying Receipts of purchases, and my iTunes account balance was depleted. How can I reverse these charges and hand my account readjusted. I immediately changed the password, so I just need to undo the damage.

Did not come through right: http://www.apple.com/emea/support/iTunes/contact.html

I am so angry - there has to be a misundering. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone

I am so angry - there has to be a misunderstanding. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone number for security and the dingbat girl who I'm emailing send me a link that does not work. And I am extremely frustrated. Please help. I need a phone # to contact security.

Contact Apple Support here:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

I got an Itunes card and when I loaded it itunes downloaded an album that I did not order; so my question is how did this happen and how do I find out how much this album costs cause I would like to get my money back.

My wife got me an iTunes card today and as soon as I redeemed it a music album that I did not order downloaded and deducted the cost from my iTunes card. I did this happen and how can I get my money back? I do not listen to the type of music that was downloaded and feel like I was robbed in a way cause the only way things are suppose to download is if I click on them and enter my password. Please let me know if there is anything I can do and am I the only person this has happened to?
Thank you

Thank you Niel,
My wife loaded her ITunes card right after I loaded mine and the album did not and still has not loaded onto her phone so we think it could be in my settings we are going to check into that but I did have money removed my account so thank you for the link to the form.

I recently updated my ipad and then I connected with my computer forn sync, not realising that I had a new version of itunes with none of my apps. Now I have lost allof the apps and books etc, that I had prurchased. How do I get them back?

I recently updated my ipad and then I connected with my computer for sync, not realising that I had a new version of itunes with none of my apps. Now I have lost all of the apps and books etc, that I had prurchased. How do I get them back?

As long as the apps and ibooks are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519

I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work

I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work?

In that case the procedure assuming it is a PAYG phone is to get an o2 PAYG sim, put £20 on it and then make a few calls making sure you leave £15 on the sim to pay for the unlock. Then there is an online unlock request form on the o2 site just fill this in. It takes between 1-14 days and you get a message from o2 telling you how to complete the official unlock through iTunes.
I got my o2 unlock in nov 09 so this is not just opinion.

TS1702 How do I return an app, that I did not order or mistakenly ordered?

How do I return an app, that I did not order or mistakenly ordered?

You can try and get a refund...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final...

I have previously viewed movies and TV Shows on my IPHONE that I want to delete and free up space so that I can buy new movies/TV show to watch. How do I get them off my IPHONE and my ITUNES account?

I have previously viewed movies and TV Shows on my IPHONE that I want to delete and free up space so that I can buy new movies/TV show to watch. How do I get them off my IPHONE and my ITUNES account?

Hey RR6705,
If you would like to delete previously purchased content off of your iPhone, you may find the steps outlined in the following article helpful:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
Cheers,
- Brenden

HT201269 I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

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The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided.

TS1424 I have charges that I did not order. How do I get them off?

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