TS1424 I recently purchased two albums on iTunes, and most of the songs just skip over on my iPod. How do I fix that?

I don't know what else to do... can someone please help me?

two of the songs do not play and they just skip to the next track.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Similar Messages

  • I purchased an album from itunes, and 1 of the songs doesnt play

    I purchased an album from itunes, and 1 of the songs doesnt play

    hi,
    Try deleting track from your computer and move to trash.
    Go into store and download again from purchases.
    Jim

  • HT203200 I purchased an album on itunes and some of the songs are not complete

    I have purchased many songs on itunes and never had problems. Recently I purchased an album and even though the downloads are complete and nothing unusual or any problems happened while it was downloading, the songs are not complete. The album plays on my itunes, but each song gets cut off after a minute or two. Is there a way I can redownload the album without having to purchase it again?

    Welcome to the Apple Community.
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I recently purchased two albums which iTunes (Apple) has buried in Mac cyberspace.  How do I synch my iPod so that I can download the two albums from iTunes onto my iPod

    I recently purchased two albums which iTunes (Apple) has buried in Mac cyberspace.  How do I synch my iPod so that I can download the two albums from iTunes onto my iPod.  Thank you from [email protected] in Oviedo, FL

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  • HT203200 I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?

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    Other people have been having similar problems with songs over the last few days, I assume that there has been (and possibly still is) a problem with Apple's servers.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownl them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • Purchased a album on iTunes and all of the album but one song loaded but the one is showing purchased.

    Purchased a album from iTunes. Loaded all the songs using my phone everything downloaded like it was suppose to other than one song is showing purchased everywhere out to the side of it, where all the others are listed as play. And all the other songs titled on this album are in black print the one that isn't working is grey. Please help.

    Welcome to the Apple Community.
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • TS1362 i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

    i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.

    I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
    Artist: Imagine Dragons
    Album: Night Vision

    Report it here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT1325 I purchases a cd on iTunes and one of the songs shows that it is downloaded but it will not play.

    I purchases a cd on iTunes and one of the songs shows that it is downloaded but it will not play. The rest of the songs play but this one song doesn't and it looks like it is downloaded completely. What do I do?

    Delete and redownload it if doing so is free in your country.
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  • HT1725 i recently downloaded an album from itunes but 5 of the songs won't completely play through when i try to listen to them. i don't know if the song files are damaged or what but what action should i take to repair the files or get my money back?

    i recently downloaded an album from itunes and from what it appeared, everything completely downloaded, but 5 of the songs won't completely play through when i want to listen to them. i don't know if the song files are damaged or what. what actions should i take to either repair the files or get my money back from itunes?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
    See also:
    HT5085 - iTunes in the Cloud and iTunes Match Availability
    HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • I downloaded an album from iTunes and some of the songs downloaded but others didn't there was an error message 8003 Unknown error occurred. While I downloaded the album to my phone, it wouldn't download to my mac, what am I doing wrong???

    I purchased an album on ITunes store, while the items downloaded to my phone, it didn't download to my mac. Some of the songs downloaded but not the majority, when I try to download the songs, it gives me an error 8003 Unknown error occured. What am I doing wrong? If I can't download this album, how do I get a credit??

    Hello mercdw,
    Once the music has been downloaded to your iPhone, you can transfer purchases from your device to iTunes.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
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    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.
    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Allen

  • HT203167 I just recently purchased an album on itunes and two of the songs will not play...what could be wrong?

    Just purchased "of monsters and men" album and two of the songs do not play and they just skip to the next track.  It shows that all songs for the album successfully downloaded....what could be wrong?!!

    two of the songs do not play and they just skip to the next track.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I recently purchased an album on itunes and when i play it on my pc, it keeps asking to to authorize. whats going on?

    i recently purchased and album, but one of the songs isnt playing. when i play it on my pc, it keeps asking to to authorize the computer but the other songs play just fine. whats going on?

    Hello nenagirl87,
    Thank you for providing the details of the issue you are experiencing with the song purchased from the iTunes Store.  I recommend following the steps in this article:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I bought an album on Itunes and three of the songs indicated that there was a eroor in downloading and that the cinnection had been reset.  Those songs won't play.  How do i dothis -do I need to redownload just those songs?

    I bought an album from the Itunes store.  3 songs  indicated that there was a problem in downloading and the connection had been reset.  They will not play.  How do I fix this?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
    See also:
    HT5085 - iTunes in the Cloud and iTunes Match Availability
    HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • HT1725 I bought an album on iTunes and one of the songs only plays a quarter of the way through before jumping to the next song. How do I download the whole song?

    The download was interrupted initially, but I continued it and all the other songs play fine. Is there a way I can be reimbursed for the purchase?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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