TS1424 I tried downloading an app but it says there is an error and asked me to come here for help. How?
I tried downloading an app but it says there is an error and asked me to come here for help. How?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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Everytime i try to download from app store it says there is some error please try to down load later
everytime i try to download from app store it says there is some error please try to down load later
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
My Iphone 4 crahsed a few months ago when I tried to update and i have used Itunes already and it updated to the latest version of itunes but it says there is an erro and cannot be restored, I'm not sure why it is saying that, can I get some help?
Hi Alyssa_fagundes,
Thanks for the question. Based on what you stated, it seems like you need help restoring an iOS device. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario -
I tried download one app but its saying that i have already downloaded it ?
I tried download one app and i forgot my password and I came to my computer,I did a new password but when I am at App store , That says I have dowloaded that app already and I cant download it again but i don't find it anywhere.What i have to do ?
Have you used the Spotligh search feature to try to find it?
Do you have Restrictions set that would hide the app? Go to Setings>General>Restrictions to check.
Have you went to your computer and looked for it and then try syncing it to the iPod? -
I erased in the hostfile the files that blocked adobe. Before I could not log in to adobe at all. Before that I had a CC test version which ran off.
I erased everything form adobe cs 6 and cc before buying the abonnement now. Can anybody help me?Usually it's fine, that's why I think the servers may be down. I don't usually connect with the cloud to download new apps so often (busy using the ones I already got )…
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i have tried to download an app but it says that i need 10.8 or later on my macbook air i have checked for software update but none i am on 10.7.5 the app is pocket planes HELP PLZ
i would really apprechiate it
thank you very much
Josh Stainsby
[email protected]http://www.apple.com/osx/specs If your Mac is supported, open App Store, make a backup and purchase Mountain Lion. See if your programs are compatible > http://www.roaringapps.com
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I am trying to download an app but it says you have already purchased it so it will be downloaded at no extra cost but then it doesn't download
Hi DeletedUser,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy -
I have Mac OS X 10.6.8 and I need to update my iMovie, but it will not let me because I need version 10.7.4 or later. I tried downloading this version but it would not let me because I need 10.7. My question is how do I download 10.7 in order to update my iMovie?
Lion should still be available if you call the online Apple Store. If the Apple Store still has it, they will ask for your Apple ID and credit card number and will then send you a code which you can redeem in the Mac App Store. The Lion installer will download and run automatically.
Confirm compatibility with your current applications and Lion before you upgrade; in particular you will not be able to run any appications that were written only for PowerPC Macs.
Regards. -
I downloaded funtasticface app and then purchased extra content. I had to reboot my phone(yes I backed it up first) I re downloaded the app but it says I have to repurchase the extras.. help!.
- Is the app compatible with model iPod and iOS?
- Have you tried downloading the app directly to your iPod? If y are logged into the same itunes account that purchased the app the first time you will not be charged again. -
I am trying to download a free trial of photoshop for my macbook pro and it says there is an error and that the requirements for the new version is not supported for the mac I have. I have looked at the list of requirements but have no idea how to tell what I do and do not have?
Apple Menu --> About this Mac.
Mylenium -
I can't download an app as it says there is insufficient space but when I look on settings there is more than 2GB storage available and the app is only 1
An app can need twice the quoted space just during the installation. That could be the problem. It's easy enough to offload some stuff for the insyallation then sync it back.
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Im trying to remove apps but its all greyd out in itunes and iv got manuly mage on how do i fix this
m trying to remove apps but its all greyd out in itunes and iv got manuly mage on how do i fix this
I had the same issue.I did what is adviced here and resolved the problem.I will explain it here step by step once again.
1-)Go to Set up--->General---->Restrictions in your iphone and turn it off completely.
2-)Turn off your iphone completely and turn it on again after a short waiting.
3-)Connect your iphone to your computer and open itunes
4-)Go to your iphone in itunes and select applications window there
5-)Heyyooo,there they are,no grayed out applications.
6-)Do whatever you want to with your applications.
Have fun...
E&G Tr. -
Trying to open app, but it says try again when I have internet connection
Trying to open app, but it says try again when I have internet connection, but I do have a connection. Now what?
Hi Marymi,
Please refer the Kb Doc : http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Regards,
Rave -
Hellooo Apple Community!
I'm trying to install iTunes on my computer running Windows 7 Home Premium. I'm not sure if iTunes is compatible with my computer operating system because when I try to install it, it says the installation is completed but it says there was an error so it won't let me get itunes! Can someone please tell me if iTunes can be downloaded and installed on "Windows 7 Home Premium" and if so, how?! I need iTunes asap, I have an iphone 4 running ios 6.1.3. Please get back to mee!!
Thankyou thankyou thankyou!
Natalie.I just tried running the Lenovo Hard Drive Quick Test both in normal mode and in safe mode. Both times it indicated a failed read test on the HDD. The last two tests also failed. I forget what those tests were called.
I am really beginning to think I have a bad HDD and the problem just happens to be in the reserved partition where my factory system software resides. -
I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?
Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.
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