TS1424 Purchased book "The Fish That Ate The Whale". In the Purchased window, my previous purchased books are labeled "downloaded" but The Fish has a cloud ikon and will not download.

Purchased book "The Fish That Ate The Whale". In the Purchased window, my previous purchased books are labeled "downloaded" but The Fish has a cloud ikon and will not download. I have tried to delete the book but no response.
Redirected to Store and searched for The Fish. Description came up, pressed Download, message: you have previously purchased this book, go to Purchased and press Download. Followed instructions and message: you have previously purchased....... I'm in a loop.
Assistance requested

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

Similar Messages

HT1725 I have purchased an album but one track keeps crashing my laptop and will not download to my iTunes? Any suggestions or help. Thanks

I have purchased an album but one track keeps crashing my laptop and will not download to my iTunes? Any suggestions or help. Thanks

Hi there jq221,
You may find the information in the article below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W.

Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty.

Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty. It now has a blank bar under the launch pad and no matter how many times I try re-downloading it or restarting my computer it does not work. I use too play starcraft and other games on this computer although new patched/updates have made it that I can no longer do that now. Really frustrating having to deal with this especially after buying this computer upfront and now out of warranty.

Go to your Applications folder and find a file called "Install OS X Mavericks". Send it to the trash and delete it. Then try the download again.

TS1702 I have an app that appears to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?

IPhone 5
I have an app that appeared to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?

Locked on an update can mean a couple of different things. So there are a number of things to try, but start with these.
If you have a "waiting" icon, try tapping on the icon and see if you can pause the update/download. Of it pauses, tap on it again and see if it will resume.
Try holding down on the icon until all of the icons on the screen wiggle. If the X to delete pops up on the waiting/stalled app - tap the X to delete the app. Tao,the home button and the apps will stop wiggling.
You can also try this and see if the downloads will resume. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I bought a song, and it says the file is corrupted and will not download what should i do?

I bought a song, and it says the file is corrupted and will not download what should i do?

If you see the "Purchased" option on the main screen of the iTunes Store, here's what I'd do:
1) Go into your library and delete the file if it downloaded. If not, go to your downloads and delete it from there to stop it from download.
2) Go to the Purchased pane in the main iTunes Store section, locate the item, and try the download again.
Also, you may wish to turn off any anti-virus or anti-malware programs before you try this again, as that sometimes is what can be blocking the download. Otherwise, contact iTunes Store Support:
http://www.apple.com/emea/support/itunes/contact.html

I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so

I am trying to update my software through the app store but for some reason an error occurs and will not allow me to do so. And when i go online to log into my apple id account it states that there is an error. Can someone help me solve this issue, its annoying me?

Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
(123935)

Since upgrading to 6.01 iOS the app upgrades are locked up and will not download

Since upgrading to 6.01 iOS the app upgrades are locked up and will not download.

My wife's phone had similar symptoms, at least with the text notification alert not working. I have narrowed it down to happening after we use the new navigation feature in the Maps. When we power the phone off and back on, the alert sound seems to return. I haven't tried just "killing" the Maps app after we use it...perhaps that would work as well.

While downloading the newest version, I receive an error saying itunes has a invalid signature and wil not download. Help!!!!!!

When downloading the newest version, I get an error message saying iTunes has an invalid signature and will not be downloaded. Help!!!!!

Thank you for using the Apple Support Communities
I am assuming you are having difficulties installing the latest version of iTunes. Are you using a Windows PC or a Macintosh? Which version of Windows or OS X are you using?

My purchases were corrupted and will not download, what do I do?, My purchases were corrupted and will not download, what do I do?

My purchases were corrupted and will not download, what do I do?, My purchases were corrupted and will not download, what do I do?

If restarting the computer and iTunes doesn't work you can try one of these suggestions.
1. If items appear (maybe in grey or different from working songs) but don't play you can try to delete them from your library so they will no longer seem to be there to the iTunes store.
a) select the item
b) press option and delete key assuming a mac keyboard
c) yes, send them to trash
d) restart Itunes, go to store, check for available downloads, and select download all
HERE IS ALTERNATE FROM APPLE SUPPORT
Note: Downloading of previously purchased movies is available in the United States only.
Open iTunes 10.6 or later on your computer. (You can download the latest version of iTunes here.)
If you're not already signed in, click Sign In, and enter your Apple ID and password.
After you've signed in, click Purchased on the right side in the iTunes Store under the QUICK LINKS section.
From your Purchased page, click the tab for the content type you're looking for (Music, Movies, TV Shows, Apps, or Books).
Click Songs or Albums to change the page view and All or "Not in My Library" to view your purchased content that currently is not downloaded on your computer.
Click the download icon to the right of each item to download that item.
Notes:
To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see, this article.
If they are offered for purchase in 1080p, you can download previously purchased 720p HD TV shows and movies in 1080p. Learn more about downloading in 1080p.
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.
Additional Information
Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available. Related Articles
Read more about syncing purchased apps from the App Store in this article.
For information about enabling Automatic Downloads, see this article.
For information about associating a device or computer to your Apple ID, see this article.
For information about troubleshooting apps purchased from the App Store, see this article.
For information about resuming interrupted downloads, see this article.
For information about watching previously purchased TV Shows on Apple TV (2nd generation), see this article.
For information about adding a computer or iOS device to iTunes Match, see this article.
For information about subscribing to iTunes Match, see this article.
IF THE FIRST CASE APPLIES AND YOU ARE USING A PC THEN TRY ANOTHER KEY ALONG WITH DELETE TO REMOVE THE CORRUPTED ITEMS.
I THINK IT IS CONTROL AND DELETE BUT MAY BE ALT OR SHIFT WITH DELETE

I have a virus that has taken over Safari and will not allow me to use Safari or even shut down my computer. It claims I need to send $1000 to a "green dot account to get my on line capability.Help

I have a virus that has taken over Safari and will not allow me to browse of even shut down the computer. The request is to send $1,000 to a "green dot" address to get the virus removed.
Help!
lawrencefromchatham

Command, option and escape keys held down together will open the "Force Quit" dialog window.
Quit Safari and then relaunch it while holding down the shift key.

I purchased quick time pro, and attempted to download quick time 7, but it says I have quick time x installed. I deleted quick time x but it still says it is there and will not let me install.

I purchased quick time pro, and attempted to download quick time 7, but it says I have quick time x installed. I deleted quick time x but it still says it is there and will not let me install.

In the optional install items-Quick Time is not an option. I am on Leopard.
Then you either:
1) never had QT X installed and could not have deleted it since QT X is only installed on Snow Leopard (OS X v10.6), Lion (OS X v10.7), and Mountain Lion (OS X v10.8) systems or...
2) you are actually running Snow Leopard (OS X v10.6) and not Leopard (OS X v10.5) as you just stated.
Please confirm which statment is actually correct.

Outlook closes and will not download a particular message.How can i get that message to stop coming to my inbox?

outlook closes and will not download a particular message.How can i get that message to stop coming to my inbox?

Hi,
May I ask your intention by doing this? Is the particular message harmful to your computer?
Which type of email account are you using? If you want to prevent a particular message from being downloaded to Outlook, we can login to the web interface of your email account and then remove the particular email from your Inbox.
If I've misunderstood something, please feel free to let me know.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

HT2534 When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.

When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

HT1553 My motherboard failed and was replaced at the Apple store but I did not have my backup with me for the tech to download. When I try to download, a window comes up that the volume has the wrong case sensitivity and will not download. Thank you for a

I did not have my backup with me when my hard drive failed and was replaced at the Apple store. Now it will not download to my new hard drive. A message says that "the volume has the worng case sensitivity for a backup". How can I resore my data from the backup?
Thank you

This is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
Unfortunately no one here can access your support history. You must respond to the emails directly.

I have no longer been able to connect to the internet as aiport continueously tells me that "airport has selfassigned ip address and will not be able to connect to the internet.

Up until about a week ago I have not had a single internet connectivity problem. Then, all of the sudden airport will no longer connect and it keeps telling me that "Airport has self-assigned IP address and will not be able to connect to the internet." I did not change any settings, I didn't touch anything and all of the sudden it just will not connect anymore. Any help would be appreciated. Thanks!:)

These steps often sort out this problem...
System Preferences > Network
Select the AirPort from the left hand side
Click on the Locations combo box and select Edit Locations...
Click on + to add a new location, call it "Home" (or anything else you prefer)
Click on Advanced
Select the AirPort tab and enter your network name
Select TCP/IP tab.
Configure IPv4 Using DHCP
Now click on Renew DHCP Lease. After a few seconds you should get an IP address (probably 192.168.x.x)
Click on Proxies tab.
Select Auto Proxy Discovery and Use Passive FTP
Click on OK and Apply, etc.
Bob

TS1424 Purchased book "The Fish That Ate The Whale". In the Purchased window, my previous purchased books are labeled "downloaded" but The Fish has a cloud ikon and will not download.

Similar Messages

Maybe you are looking for