TS1424 When I click to play my songs in the library they will not play and show a circle with an exclamation point in the middle of it, what does that mean and how can I get them to play?

When I click to pay my songs in the library they will not play and it shows a circle with an exclamation point within it. What does that mean, how do I fix it, and how will it play my songs again? They used to play before on my Iphone4 with no problem, but since I upgraded to the Iphone4s there is an issue.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

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TS1425 I cannot eject my ipod classic after sync with i-tunes on my pc. It states some of the files are being used by other applications. What does this mean? How can I get it to eject?

I cannot eject my new ipod classic after sync with i-tunes on my pc due, it states, to open files being used by another application. What does this mean? How can I get my ipod to eject?

If it's a one-time "glitch," you can try restarting your computer with the iPod still connected. Try ejecting again after the restart.
If the problem recurs, you may have a process running (other than iTunes) that is accessing the iPod's storage. When connected, the iPod's "disk" is like other mounted volumes. This process may be some type of utility that continously monitors your mounted volumes for security reasons, such as to prevent access by malware.
If you know of such a program that you have running in the background, there may be a setting to exclude your iPod's disk.

I keep getting this "text" saying, "It's time to change your ringtone". What does that mean? I can't get this other ringtone to download to my new iPhone 5s. Wjosten's suggest'didn't help. Sorry.

I keep getting this "text" saying, "It's time to change your ringtone". What does that mean? I can't get this other ringtone to download to my new iPhone 5s. Wjosten's earlier suggest didn't help. Sorry. I tried what he said to do, but I could not get the ringtone "coqui" to download to the phone after connecting it to the iTunes stores and backing it up. The ringtone in question is in my library, but I cannot copy it or move it to my iPhone. Hope somebody can help.

I keep getting this "text" saying, "It's time to change your ringtone". What does that mean? I can't get this other ringtone to download to my new iPhone 5s. Wjosten's earlier suggest didn't help. Sorry. I tried what he said to do, but I could not get the ringtone "coqui" to download to the phone after connecting it to the iTunes stores and backing it up. The ringtone in question is in my library, but I cannot copy it or move it to my iPhone. Hope somebody can help.

When I open Safari I get a message saying 'Your request is prohibited because it will cause a cycle. what does this mean? How can I get rid of it?

When I open up Safari I get a message saying 'Your request is prohibited because it will cause a cycle. What does this mean? How do it get rid of it?

Your request is prohibited because it...: Apple Support Communities

Sync Icon on Menu Bar? What does this mean? How can I get more info on it?

I just noticed for the first time, a SYNC icon on the Macbook Pro/Lion menu bar and it is going strong - twirling its little heart out. Im not sure what this is or what it is doing. Im having a feeling something got set up (I dont really know what Im doing ) that had to do with maybe syncing a calendar with Google? for an Android phone? Is t here a way I can check out what this is and what its doing - It just keeps twirling around so Im not sure what its doing or how long it will take and I dont know that I want it doing wh atever its doing. Maybe it has something to do with contacts? The only option I can find when I click on the icon, it says 'cancel sync.' Is there a way to "get info" - and find out what its doing. I dont want it twirlling forever as I assume thats going to eat up the battery...I dont have anything set up to sync consistently so I dont know whats its doing or whether I should stop it. Its been going on for like over 5 minutes and that doesnt seem right to me

If it's a one-time "glitch," you can try restarting your computer with the iPod still connected. Try ejecting again after the restart.
If the problem recurs, you may have a process running (other than iTunes) that is accessing the iPod's storage. When connected, the iPod's "disk" is like other mounted volumes. This process may be some type of utility that continously monitors your mounted volumes for security reasons, such as to prevent access by malware.
If you know of such a program that you have running in the background, there may be a setting to exclude your iPod's disk.

IPad says" no sim" what does that mean? How can I fix this?

My iPad says" no sim" how do I fix this?

Or if that does not help go into settings and check if you have it turned on and not just set to Wi Fi only , but I don't think it would be saying no sim in that case.

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
Both the AVI and the MOV file extensions refer to the file container and not the compressed data the file contains. Both are generic file containers in that each may contain any valid combination of audio and/or video data that is compatible with the codec component configuration of the system on which the file was created. On the other hand, whether a file is playback compatible, conversion compatible, and/or edit compatible depends on the data actually contained in the file container. So, you are basically dealing with two separate issues here—the container and what is inside it.
Basically, if you want to make your files ediit compatible with iMovie, you must change your file container to one that is acceptable to iMovie and convert the data to edit compatible audio and/or video compression formats as may be necessary. The best approach is to determine what codecs were actually used to create the original AVI files and add them to your system if possible. In most cases a codec package like Perian can be added to your system's codec component configuration to may the AVI file playable. Once they are playable, in the QT 7 app then they can be chnged or converted to file types and compression formats that can be edited in iMovie. (While Perian handles most codecs commonly used to create AVI files, it does not handle all possibilities and, while the Perian codec package still works under cureent Mac OS versions, its development group has decided to drop further development/support of the package.)
Background: AVI is a file container originally developed by Microsoft back in 1992 but for which official support was discontinued about 11 years. Despite its limitations, Windows users still tend to use this file based on its open source ease of use and generic nature, thus, making its use so popular that most users are unwilling to switch to more modern but less generic file types. Since some AVI legacy compression formats have never been transcoded for the Mac or use beyond OS 9 or OS X PPC platforms, it is often important to know what specific compression formats are contained in the AVI file to know which codecs to add to your system and which not to add in order to avoid possible codec conflicts.
You can use many different converters to convert AVI files to iMovie edit compatible files. Most third-party apps contain their own buit-in codecs which do not relay on the Mac codec component configuration. Free ones, like HandBrake, usually have limited conversion capabilities while those that have more varied outputs are usually commercial in nature and will cost you additional cash. QT 7 Pro or the free MPEG Streamclip app allow you to access you own system's component configuration and use any available codec component like DV, AIC, MPEG-4, H.264, Photo JPEG, etc.—all of which are iMovie compatible for editing purposes—but only after making the AVI file QT 7 player compatible.
In order to determine what compression formats wewre used in your AVI files you can
1) Try checking the Finder "Info" window,
2) Use the "Inspector", "Media Info", or "Properties" window of any player app that will open the file, or
3) Use a general media utility app like "MediaInfo" to read the file characteristics.

My friend took my phone and tried to guess my password to unlock it, and he locked me out of my phone for a minute, but when it unlocked and i tried to use my phone all of my apps, photos, all my data had been deleted. how can i get them back?

my friend took my phone and tried to guess my password to unlock it, and he locked me out of my phone for a minute, but when it unlocked and i tried to use my phone all of my apps, photos, all my data had been deleted. how can i get them back?

As Ocean20 say, your only shot at recovering the photos and data is to restore from a backup (with iTunes if you took the backup with iTunes, through iCloud if you took the backup through iCloud).
The erasure is to prevent your data from falling into the hands of somebody who takes your phone and eventually guesses your password. If you feel that the inconvenience caused by this feature and your friend outweighs the trouble that somebody could cause if they got possession of your contacts and other data, you can change this behaviour.
Settings > General > Passcode Lock > Erase Data > OFF

My projects icons turned to orange in Aperture? I must have pressed a button without noticing it. What does that mean, and how can I get them back to normal?

My projects icons turned to orange in Aperture? I must have pressed a button without noticing it. What does that mean, and how can I get them back to normal?

My projects icons turned to orange in Aperture?
Ana Candano, what is your Aperture version? Earlier Aperture versions - until Aperture 3.2.4 had colored icons, Aperture 3.3 and later are gray in gray. Do you have two versions of Aperture installed?
When you post back, list your version of MacOS X and the versions of any Aperture.app you can find with Spotlight on your Mac.
Frank, the thread you pointed to, was a different question, but probably is related. It would be good to know how it has been resolved.

HT1338 i purchased dvd studio pro and im trying to install it but when i go to click continue it gives me this "you cant open the application gestalt tool becasue powerpc applications are no longer supported" what does that mean and how can i fix this ?

i purchased dvd studio pro and im trying to install it but when i go to click continue it gives me this "you cant open the application gestalt tool becasue powerpc applications are no longer supported" what does that mean and how can i fix this ?

I note this information from Wikipedia: "DVD Studio Pro was a high-end software tool published by Apple Inc. to allow users to create DVD masters to be sent out for replication at production houses. Its tight integration with other Apple applications allows users to take Final Cut Pro and Motion projects and render them into the DVD format without encoding to intermediary formats. This streamlines the production workflow and reduces overhead."
If that is your intent, finding a substitute program that will run on your Mac may not be as efficient. Others can advise you on alternatives, or you can post a new thread specifically with that question.
BTW: what Mac and what version of OS X?
If it is important to you to continue to use DVD Studio Pro, consider the option of installing Snow Leopard (with Rosetta) into Parallels on your Mac:
[click on image to enlarge]
Full Snow Leopard installation instructions are here.

I am trying to finalize a movie project and I get an "error in user parameter list" message. What does that mean, and how can I fix it?

I am trying to finalize a movie project and I get an "error in user parameter list" message. What does that mean, and how can I fix it?

what movie editing software are you using?

Music I purchased on I Tunes is not available when I open ITunes in I Movie. I Movie says those files are "protected" and not accessible. What does that mean and can I change them to "unprotected" so I can use them in IMovie?

Most of the music that I purchased on I Tunes I bought and downloaded on my old I Mac which I replaced with this I Mac about 9 months ago. When I"m using I Movie on this I Mac and try to open I Tunes tab in I Movie, most of the files are not accessible because I Movie says those fields are protected. What does that mean and can I change those files to unprotected so they show up in my music in IMovie?
This I Mac is OS X version 10.9.5 Maverick, 2.7GHz Intel Core 15 processor, 8GB 1600MHz DDR3 memory.

Your older iTunes music purchases included DRM software to prevent sharing.
iTunes Store: iTunes Plus Frequently Asked Questions (FAQ) - Apple Support
For some money you can get it removed and get a better quality file to boot.

HT4009 Whenever I go to make an in-app purchase, a message pops up saying "this is not a test user account." What does that mean and how can I get rid of it so I can purchase things?

Whenever I go to make an in-app purchase, a message pops up saying "this is not a test user account." What does that mean and how can I get rid of it so I can purchase things?

Try a soft-reset and see if it works after your phone has restarted (it seems ot have fixed the error for a number of people on here) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

HT201412 My new 4S phone:"Siri could not download required info from the server." What does that mean and how can I get it to work?

Just got the 4S. I cannot get Siri to work. It says it cannot retrieve info from the server. What does that mean and how can I fix it to use it?

Siri always contacts her own server at apple. They may be performing maintenance or applying updates, should be back soon.

When I start to download Firefox, I get a message that says "This type of file can harm your computer. Do yiu want to keep Firefox...p7.0.1.exe anyway? What does that mean and in what way can it harm my computer? Do I download it anyway?

When I start to download Firefox, I get a message that says "This type of file can harm your computer. Do yiu want to keep Firefox...p7.0.1.exe anyway? What does that mean and in what way can it harm my computer? Do I download it anyway?

You get that message any time you download an executable file. It is safe to open as long as you download from http://www.mozilla.org/en-US/firefox/new/

TS1424 When I click to play my songs in the library they will not play and show a circle with an exclamation point in the middle of it, what does that mean and how can I get them to play?

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