TS1425 5th Generation Nano iPod.  The iPod syncs on iTunes when I connect it to my MAC, but when I try to add a song from iTunes to the iPod, I receive the message "Cannot be synced, unknown error occurred (1039)

5th generation iPod Nano - iPod syncs with my iTunes and I can see it in iTunes, but when I try to move a song from my iTunes to the iPod I get an error message "Cannot by synced, Unknown error occurred (1039).  System works fine with my 4th generation iPod Nano.  I'm afraid to "RESET" my iPod because I may not be able to restore my music and videos afterwards.

Hello Ventanilla 97,
I agree with planb77 with recreating your itunes library. That will fix your issue. If you would like more step by step info go here:
https://discussions.apple.com/message/15028503#15028503
Hope this helps.
~Julian

Similar Messages

  • The iTunes Library file cannot be saved unknown error occurred (-54)

    Anyone seen this before and can it be fixed
    The iTunes Library file cannot be saved unknown error occurred (-54)

    adamwineguy wrote:
    I was having this issue as well, after doing two things: updating iTunes yesterday, and installing and running ClamXav, a Mac antivirus tool.
    I have now fixed the issue, first I made sure that I had the proper permissions for iTunes and it's library folders. Then I completely removed ClamXav and all its related files and restarted iTunes.  Now I no longer get this error when adding new media to iTunes or updating apps, and the library file saves fine.  For some reason I think it was related to the antivirus software.
    I think it was a coincidence as ClamXav only modifies permissions on the files it installs and none of those are anywhere near your iTunes folders, but I'm glad you got it working.

  • Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. HELP!

    Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. It has been doing this for weeks, and I can't purchase anything! HELP!

    Hi mterry1723, one solution that might be worth trying is this:
    - Close iTunes, if it's open
    - Open Safari and got to 'Preferences'
    - Select 'Security' on the top
    - Untick all the security options in the menu
    - Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
    - Highlight them (select them collectively) and press 'Remove'
    - Now open iTunes and buy the song as usual.
    - You may be asked to do the same security process as before, so do as asked.
    - Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
    Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
    I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
    I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
    Message was edited by: Bongomal

  • What is this message, and how can i fix that problem? when i want to update or restore my cell, this message is coming: (An unknown error occurred (1480))

    What is this message, and how can i fix that problem? when i want to update or restore my cell, this message is coming: (An unknown error occurred (1480))

    I am getting the same error message. Have you figured it out?

  • I can't connect iPhone 4 (iOS 5) to iTunes 12. I receive an error message that says "An unknown error occurred (0xE8000003)."

    I can't connect iPhone 4 (iOS 5) to iTunes 12. I receive an error message that says "An unknown error occurred (0xE8000003)."

    Hi habeebhs,
    Thank you for using Apple Support Communities.
    To troubleshoot getting the error code "0xE8000003" when you connect your iPhone to iTunes on your Windows PC, please follow the steps in the support article linked to below.
    iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
    Cheers,
    Alex H.

  • HT1551 When I start streaming a movie, I receive a message that says. "An error occurred loading this content."

    When I start streaming a movie, I receive a message that says. "An error occurred loading this content."

    Welcome to the Apple community.
    Have you tried restarting the Apple TV or your router.

  • HT1491 When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

    When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

    Try this and see if it helps. Refresh your iTunes account. Sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to purchase again.

  • I have the latest version IPAD.  In Garage Band I am trying to import karaoke songs purchased on itunes so that I can sing with them via garage band.  In Garage Band, when I try in import a song from Itunes, nothing comes up?  How do I do this...?

    I have the latest version IPAD.  In Garage Band I am trying to import karaoke songs purchased on itunes so that I can sing with them via garage band.  In Garage Band, when I try in import a song from Itunes, nothing comes up?  How do I do this...?

    Make sure you understand the difference between an Audio File and a GarageBand Project File (also known as GarageBand Song File)
    The + sing in the My Songs page is for opening a GarageBand Project File, either a new one or one that is copied vie the iTunes File Sharing mechanism. If I understand you right, then you want to import an Audio File from your iTunes library in a GarageBand Project and not open an existing GarageBand Project.
    To import an Audio File from your iTunes Library to an existing GarageBand Project.
    Make sure you sync your iTunes Library (all songs or a selection) to your iPad. This is the standard procedure so you can listen to your iTunes Library on your iPad (this step has nothing to do with GarageBand yet)
    Once you are in your GarageBand Project, tap the Loop Browser icon (the ribbon) to open the Loop Browser
    The misleading part here is that this window can display three tabs, not only the Apple Loops. It also displays any synced audio file via the iTunes Fle Sharing (the tab is labeled "Audio Files) and also any songs that you have synced to yoyr iPad that I just described. This tab is now called "Music".
    Look at the screenshot of my previous post. The Music tab provides the same browsing capabilities (Playlists, Artist, etc) as your iTunes.
    Navigate to the Kareoke Song (audio file) and drag it onto a GarageBand audio track
    I explain all those details and concepts in my GarageBand book
    Hope that helps
    Edgar Rothermich
    http://DingDingMusic.com/Manuals
    'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

  • My ipod touch 4th gen shows that it is connected to a wifi network but when i try to browse safari it doesnt work.please help me out.

    My ipod touch 4th gen shows that it is connected to a wifi network but when i try to browse safari it doesnt work.please help me out.
    I am using wifi from a mobile by using the tethering option.

    Hi there amalrockzz,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Follow these steps to troubleshoot the above issues:
    Be sure you're in range of your Wi-Fi router (access point).
    Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    Restart your iOS device.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    Tap  and Forget this Network.
    Try to connect to your desired Wi-Fi network.
    Note: You may need to enter your Wi-Fi password again if your network requires one.
    Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    Update your device to the latest version of software.
    Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
    Unable to access the Internet while connected to Wi-Fi
    If you're using a public or commercial network, you may need to log in or subscribe.
    Check to see if you have a self-assigned IP address:
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
    If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
    If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
    If they do not, consult with your network administrator or ISP for further assistance.
    If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
    previously connected Wi-Fi networks and passwords
    recently used Bluetooth accessories
    VPN and APN settings
    Additional Information
    Find information on connecting to a Wi-Fi network.
    Some third-party routers may not be compatible with all iOS devices, even after updating to the latest firmware. If your iOS devices can successfully connect to other Wi-Fi networks, contact your router's manufacturer to ensure that your router is compatible with your iOS device.
    See recommended settings for configuring your Wi-Fi router for use with iOS devices.
    -Griff W. 

  • Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

    Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

    Hi mterry1723, one solution that might be worth trying is this:
    - Close iTunes, if it's open
    - Open Safari and got to 'Preferences'
    - Select 'Security' on the top
    - Untick all the security options in the menu
    - Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
    - Highlight them (select them collectively) and press 'Remove'
    - Now open iTunes and buy the song as usual.
    - You may be asked to do the same security process as before, so do as asked.
    - Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
    Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
    I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
    I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
    Message was edited by: Bongomal

  • My iTunes has a 25.00 credit on it but whenever I try buying music it tries charging my debit card instead of using the $25

    My iTunes has a 25.00 credit on it but whenever I try buying music it tries charging my debit card instead of using the $25

    What happens when you try to buy a song, what messages/prompts do you see on the screen (gifting will require card details) ? If this is the first time that you've tried to buy something on the account, then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…
    then card details will need to be entered before the account can be used to download any item from the store.
    Have you tried entering card details to see if it is charged for the purchase (you may see a temporary store holding charge go on the card which your card issuer should remove within a few days or so) ? You should be able to remove card details after entering them.

  • How do I add/copy songs from iTunes 11 to my iPod Classic and copy playlist from iTunes 11 to my iPod? It was easy to do in earlier versions of iTunes, but now I can not figure out how to do it.

    How do I add/copy songs from iTunes 11 to my iPod Classic and copy playlist from iTunes 11 to my iPod? It was easy to do in earlier versions of iTunes, but now I can not figure out how to do it.

    How do I add a new playlist to my ipod using iTunes 11? - https://discussions.apple.com/thread/4577843

  • TS3474 When i add a song from itunes to the ipod, it says "The ipod "taylors ipod" cannot be synced. An unknown error occured"  13019

    When i try and add a song onto my ipd shuffle. it says " the ipod 'taylors ipod' cannot be synced. An unknown error occured." 13019.
    I've restored the ipod to its orginal settings twice and both times it hasn't let me put songs on it again.
    How do i fix it?

    Does this error message appear after hitting a particular track?  Sometime this message is the result of a corrupted/damaged file.
    Some have been able to resolve it by removing podcasts and/or rebuilding their iTunes library.
    http://support.apple.com/kb/HT1451
    B-rock

  • Every time I add new songs from itunes to my phone, it deletes the ones i previously synced. how do i fix that?

    Usually I would be able to add music without it deleting. and randomly it started deleting when i add new songs. I really need to add new music and this is really bothering me, PLEASE HELP

    If you manually manage photo storage, create a parent folder which will contain the named folders of photos that you want transferred to your iPad only. Under the Photos tab for your iPad sync preferences with iTunes, select the parent folder followed by a sync. All named folders of photos in the parent folder will be transferred to your iPad as separate albums.
    To add additional photos, place the photos in one of the existing named folders of photos in the parent folder, or create a new folder for the additional photos and place the new folder of photos in the parent folder followed by a sync.
    To remove a folder of photos from your iPad, move the folder of photos out of the parent folder followed by a sync.

  • I have downloaded itunes, but whenever I try to play a song that I have already purchased I get a message that tells me that my computer isn't authorized. How do I authorize it? This is a new computer.

    I have an itunes account with a lot of songs. I just bought a new computer, and whenever I try to play a song that I already paid for it tells me that my computer is not authorized. How do I authorize it? I had a new computer before and never had any problems playing the songs. Please can anyone tell me how to authorize my computer?

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

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