TS1500 how do I transfer all my photos and videos including the camera roll from my Iphone 5 to my Windows 7 laptop?

hi there, I have an IPhone 5 32gig filled with pics and vids I cannot get off my phone and onto my laptop running Windows 7. Ifunbox hasnt recognized the camera roll. Went into a Apple store last night to talk to a genius and all he said was he hadn't touched a PC in twenty years and that no one there could answer my questions. Yeah, I was furious.

The camera roll should be seen just like any other digital camera when connected to your computer. Anything else had to come from your computer to begin with and can not be transferred without purchasing 3rd party software or individually saving them to the camera roll, emailing them, or otherwise finding another way to transfer them.
You do have iTunes installed on the computer, right? The drivers required are included in the iTunes install package.

Similar Messages

  • HT4859 5GB worth of storage for photos and videos in the camera roll

    Why does Apple keep saying this when they know that videos from the camera roll cannot be uploaded to the cloud??

    Oh okay, now I get it. I'm just getting used to this whole cloud thing and I thought they were the same thing. But one is back-up to keep it safe and one is to send the photo stream to the cloud and to share.
    Thanks for your help, but I'll ask you also if you know of a way to save photo stream videos to the cloud??

  • How do I transfer all my data and applications to my new iPad from my old one ?

    How do I transfer all my data and applications to my new iPad from my old one ?

    This may also be useful.  Although backing up and restoring via iCloud works, doing it via iTunes may be better, and here's why:
    Via iCloud your actual apps are not backed up, just a record of the fact that you legally own them.  When you restore, your new device knows it's OK to download and install them again from the App Store.  This is fine for all apps that are still available, but for those that have been removed from the App Store you're going to be without them.
    It is also a lot faster to transfer a ton of apps from iTunes via the cable than to download them all over wifi.
    Another advantage of doing it via iTunes is that all your network/wifi settings and passwords will be included in the backup/restore process.  (Make sure you have selected "encrypted backup" for this to happen.)  This way you will not need to mess around typing them all in again.
    I've tried both methods and would definitely recommend going "old school" via iTunes for these reasons.  Hope this helps.

  • HT3529 how do i download all my photos and videos from my i phone to my computer?

    How do I download all my photos and videos to my computer to clear up space on my I phone?

    This will describe how to import them: http://support.apple.com/kb/HT4083.  You will be given an option to delete them after importing if you wish to do so.

  • Hello, I recently bought an iPad Air. Can anyone Please tell me How can in Transfer files like photos and videos from my win 8 computer to ipad ?

    Hello, I recently bought an iPad Air. Can anyone Please tell me How can in Transfer files like photos and videos from my win 8 computer to ipad ?

    Sync photos to iPad
    http://support.apple.com/kb/ht4236

  • I have 10Gb of photos on my iphone, so can choose only half of it (5Gb) and share it with icloud and leave the rest on my phone storage, or i must share all photos and videos (my whole camera roll)

    I have 10Gb of photos on my iphone, so can choose only half of it (5Gb) and share it with icloud and leave the rest on my phone storage, or i must share all photos and videos (my whole camera roll)

    No.  Your iCloud account only includes your the camera roll photos stored in the backup.  And they can only be accessed by restoring the backup to your phone.  Also, if you delete any photos from your camera roll and continue to back up, the backup that contained the deleted photos would be overwritten by one that doesn't and they would be lost.
    If you want to save some of them and delete them from your phone, import them to your computer as explained here: http://support.apple.com/kb/HT4083. 
    Another option is to import all of them to your computer and delete them from your phone, then put the ones you want on your phone in a folder and sync them back to your phone by selecting the folder on the photos tab of your iTunes sync settings and syncing.  The advantage of this approach is that synced photos are placed in an album called Photo Library, which is not included in the iCloud backup (since they are already backed up on your computer), thereby saving space in your iCloud account (which only backs up camera roll photos).

  • I have just bought a new iphone 4 as an upgrade to my iphone 3GS.  How can I transfer all my apps and data to the new iphone 4 and keep facetime etc on the new iphone 4.  If I do a restore of the iphone 3GS I only get the 3GS apps (i.e. no facetime)

    I have just bought a new iphone 4 as an upgrade to my iphone 3GS.  How can I transfer all my apps including saved levels in games etc. and data and folders to the new iphone 4 and keep facetime etc on the new iphone 4. When I have done this for someone else they got all their data etc but lost the Face Time App and teh iphone 4 looked like the iphone 3 screen.

    There is no FaceTime app for the iphone, FaceTime is built into the iOS. Follow the directions here:
    http://support.apple.com/kb/HT2109

  • No Photos are saving in the camera roll anymore (original iphone)

    This is a new problem, but the first one Ive ever had with this phone. Yesterday, whenever I would take a picture, it showed that it was taken in the Photo Albums section. But when I went into the Camera Roll's folder, there were no pictures.
    I synced the phone today (updating to the newest software that was recently released), and I'm still having the same problem. I've taken 4 pictures since the update, but the camera roll shows "No Photos".
    (For additional information, I do have 50% memory or more free... so I know it's not a memory issue. I have also restarted my phone)
    Any suggestions? or similar issues?

    This should be helpful:
    8 / 07 / 03:09
    I think I may have found what “triggers” this. I noticed that my last successfully saved image on my iPhone was IMG_0999.JPG.
    I’m guessing that the bug in the iPhone is that the photo counter doesn’t handle image numbers greater than 999.
    After the restore procedure described here, I’m guessing the image number goes back to 0001, but that the problem will reappear 998 images from now.
    http://discussions.apple.com/thread.jspa?messageID=9868759&tstart=0#9868759
    Re: Photo taken do not appear in Photos on iPhone anymore !
    Well appears it had nothing to do with iTunes indeed.
    Read quite a few threads of disappearing photos issues and was really not thrilled at the prospect of restoring and going through the process of reinstalling apps, settings etc... Cannot stand going through command lines either!
    Instead I tried the http://www.ecamm.com/mac/phoneview/ application and deleted as instructed the .MISC folder inside the /DISC/DCIM folder.
    Worked!!!
    Interesting thing: right after that my pictures counter started at IMG_00001 etc... which could suggest indeed a 'bug' with the photo counter that reaches a limit and must be manually reset to 00000

  • How do you put all your photos and videos and apps back on your iphone, once it has been restored and updated

    Dear Apple,
    I just updated my iphone from my laptop using itunes and all my apps, music, photos etc.. were on my mobile. But when the update was finished, my phone did not have all the apps it had on before it had completely restarted and I tried to restore my iphone using my laptop but nothing had changed and all my things that were on my iphone were gone and I have tried to look on websites to get back my photos and everything but there was no answer to my question.
    Please help..thankyou
    Hannah

    First, you don't have to use such a large font setting, most of us can read just fine. Did you backup your phone before doing the update? Did you reload that update after you restored your phone?  All apps can be reloaded from the App Store if needed. Have you always used this computer for all of your updates and backups? Your music can be synced from your iTunes library again also. If you did not backup your pictures or videos to your computer, you may have lost them.

  • I just installed itunes on my new laptop. Obviouslly its empty and I have all the data I need on my iphone 4. How can I transfer all my photos and albums on my iphone to my PC without erasing them on my phone???

    Please HELP!!!!!

    Transfer your library from your old computer, or see Recover your iTunes library from your iPod or iOS device.
    tt2

  • HT4859 How do you restore all ur pictures and videos to ur phone?

    I restored my phone but only a few pics came back.

    Unfortunately, iCloud does only back up your photos and videos of your camera roll. That means that albums or other locally saved photos and videos are not included.
    See also: iCloud: Backup and restore overview

  • I want to get my photos from icloud,,,, i had almost 3 gb of photos backed up on icloud,,, how can i transfer all those photos to my new phone,, i tried but i only got 90 photos. those are the recent one. i had almost 1000 photos in icloud back up?plz hlp

    i replaced my old iphone to a new one.. i want to get my photos from icloud,,,, i had almost 3 gb of photos backed up on icloud,,, how can i transfer all those photos to my new phone,, i tried but i only got 90 photos. those are the recent one. i had almost 1000 photos in icloud back up?plz hlp

    You should call Apple Support and give them your Apple ID so that they can verify how many photos you actually do have backed up in iCloud...
    Also, are you able to do an iTunes backup at all? Because that would save all of the photos and allow you to get them onto the new device.
    Apple Support number is
    1-800-694-7466

  • HT1296 How can I transfer all my photos from my Ipad Mini to my new MacBook Pro

    How can I transfer all my photos from my Ipad Mini to my new MacBook Pro
    I am facing problem while I connect to my iPad mini with MacBook Pro , it only sync photo from its taken by and from it camera roll only. It doesn't sync all the images... Like my all albums. All photos in library....

    To copy photos that were originally synced from a computer you will need a third-party app such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer.
    You should also be able to copy albums that you've created directly on the iPad via apps such as Simple Transfer (though I haven't tried it)

  • How can I transfer all my photos on MAC book pro in iphoto to a pc for back up and storage

    How can I transfer all my photos on mac book pro in iphoto to my PC. 

    Apps like iPhoto2Disk or PhotoShare will help you export to a Folder tree matching your Events.

  • HT201317 How do I transfer ALL my photos from iphone to photo stream? I have just turned on my photo stream on my PC and it only copied some photos and not all of them.

    How do I transfer ALL my photos from iphone to photo stream? I have just turned on my photo stream on my PC and it only copied some photos and not all of them.

    Photo Stream will only transfer photos taken in the last thirty days.
    Connect your iPhone to your PC and transfer the photos manually.
    See here:
    http://support.apple.com/kb/HT4083

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