TS1500 Windows does not recognize the iPhone as existing, though iTunes can see it.

Windows does not recognize the iPhone as existing, though iTunes can see it.

I found a webpage where a user reported the same issue as me.
He said he determined that "foreign pictures" -- meaning any pictures not taken using the iPhone's camera -- were the cause. Once he deleted the "foreign pictures" -- such as pictures obtained from receiving texts from others which included pictures that he saved onto the iPhone, then iTunes worked.
In my case, the fix was to upgrade the iPhone's OS from 5.1.1 to the latest version.
Now, both issues are solved:
Windows recognizes the iPhone as a storage device.
iTunes can see pictures that I've saved on the iPhone.

Similar Messages

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  • The i Tune does not recognize my iPhone

    The I tune does not recognize the Iphone. I restarted my iphone anf my compter. remove and install I tune. Nothing helped

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    here's a bit here's what microsotft says:
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