TS1538 Device not recognized in iTunes for Windows I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about p
Device not recognized in iTunes for Windows
I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
Windows XP user.
Any help will be greatly appreciated.
iPhone 4, iOS 5.1.1
If might be helpful if you actually told us what the problem is.
Similar Messages
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TS1538 This is useless - it all started happening after I updated to the latest version of iTunes
Device not recognized in iTunes for Windows
I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
Windows XP user.
Any help will be greatly appreciated.If might be helpful if you actually told us what the problem is.
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When I attmpt to synch my Iphone I get the following error message. "Itunes was unable to load data class informationfrom synch services. Reconnect or try again later. This started after I uddated to the latest version of Itunes. What should I do?
My iPods are working fine...this is just on our iPhone 3GSs....friend said his iPhone 4 was working fine with upgrade.
Tried: the winsock reset, uninstall/re-install of iTunes, shut the firewall down. Even called Apple...and after 2 hours of being told that "I'm savvy and have done everything they'd recommend" still with no fix...
Still: Takes over 2 minutes (not hooked up to phone) to open Edit-Preferences-Device...and can't find any backups?!?! Takes over 2 minutes to even open the phone to change spps, musice, books, etc....but won't let me do anything with contacts...wonder if this is what that error message is about (because I don't actually sync to an email program, I've just kept it all on the phone - mistake).
**banging head on table** -
After updating to the new version of iTunes, my iPad 2 is not being detected when I tried to sync. Any solutions?
A few things to try. Any one or a combo mayhelp
Reset your iPad.
Hold down the sleep and home keys for about 20 seconds. Then plug it back in and see if it is seen now.
Try a different USB port
Reboot your computer
If you have a PC:
If that doesn't fix it, go into the control panel, add/remove programs. Uninstall iTunes, apple Mobile device service, apple application support.
Then redownload and reinstall iTunes. then try again. -
I know that I have an old model, but I was happy with it. I have tried connecting to different computers in my house that have not updated iTunes and have not had any luch restoring to factory settings. I restored the ipod by holding menu and select buttons, but that didn't work either. I tried installing older versions and synching, but no good. I am out of ideas. My kids just tell me to suck it up and buy a new ipod.
If might be helpful if you actually told us what the problem is.
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I recently updated to the latest version of iTunes. Since updating, iTunes does not recognize any of my devices (iPod or iPhone).
When I plug in my iPhone it doesn't even recognize that it is plugged into the computer (although the cord works and the USB port is good).
When I plug in my iPod (on the same cord) an error message pops up in iTunes and immediately kicks/ejects. "An iPod has been detected, but it could not be identified properly..."
Please help!Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
Your content will remain. -
just updated to the latest version of itunes and now my iphone won't sync with my email or calender because the apple mobile device is not started. Anyone know any way roudn this - Apple wish to charge me to fix this. not impressed
It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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I just updated to the latest version of itunes, n ow when I plug in my iphone, it says it cannot sync because "apple mobile device service is not started" this never happen before, what do I do??
The Apple Mobile Device Service is a part of sever programs that "help" iTunes on Windows. It may have been disabled in the Microsoft program, msconfig, or using a third party utility, such as CCleaner.
I would suggest trying to find and enable the service. To do so, click on the start button, click "run", and then type "msconfig" look for the iTunes Helper entry and make sure that it's enabled.
Additionally, there may be another service which you will have to enable. You can type something like "service.msc", (I'm not sure exactly) to see the "Services" control panel and look for it there.
If you can't find either, feel free to post here again.
Message was edited by: MoshBerm -
I just updated to the latest version of iTunes and now it will not sync with my iPhone 5
I just updated to the latest version of iTunes and now it wont detect my iPhone 5 to sync. Can anyone help? I am running on Windows 8.
I have already gone into control panel and repaired the program. Nothing is working!See the tt2 user tips for help:Troubleshooting issues with iTunes for Windows updates
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I have updated to the latest version of iTunes (11.2.2.3). However, when I connect my iPod it shows in My Computer and iTunes opens automatically when the iPod is connected but the device doesn't show in iTunes. Any ideas? I am on Windows 8.1 and my iPod is a Classic
Hi murr18140,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod classic not being recognized in iTunes for Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
I hope this information helps ....
- Judy -
Once I updated to the latest version of iTunes, I now cannot get all my apps to update. Then syncing up. Poor way of doing business with little help. Need help?????
Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
i need to update to the latest version of itunes, but need to download some images and video first.....it is telling me that this will all be erased if i update, but it is not letting me do anything else.....what can i do??
You have no choice but to restore the phone.
However, I'm sure you've been smart enough to have backed up your data before starting the most significant update in iOS history,right? -
I am currently using a Iphone 4.I have been trying for countless times to restore my phone but error 16 keeps on popping up.This happened after i updated to the latest IOS.Does anyone have any solutions other than jail-breaking.I have never jailbreaked.I am deperate to restore my phone...Please help!!!!
Most likely a hardware failure, & if so, you won't be able to restore/activte your phone. If you've tried at least two times, & are still getting this error, make an appointment at any Apple store, or call AppleCare.
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recently updated to the latest version of Itunes (11.1) and when i try to play music or tv shows, the sound lasts only for a second before going completely mute, anyone know how to fix this?
Check this thread out -> iTunes 10.4 & Multimedia Keyboard
It doesn't look like there is a fix yet, but some people in the thread are pointing to this workaround:
pikot wrote:
Following some suggestion i seem to have found a solution for the problem and my play/pause, next and previous buttons work with iTunes 10.4.1
- You need to open a text editor (like notepad) as an administrator.
- Open the SetPoint players.ini file (C:\Program Files\Logitech\SetPointP\players.ini)
- Edit the line under the [Players] section to match the line bellow (bold is the wndClass which is to be changed)
iTunes=wac,iTunes.exe,ITWindow,xxx,xxx,xxx,xxx,xxx,xxx,xxx,0,1,iTunes
- Save the file
- Restart the SetPoint and hopefully play/pause, next and previous buttons should work (at least they work for me) -
My Iphone 4 crahsed a few months ago when I tried to update and i have used Itunes already and it updated to the latest version of itunes but it says there is an erro and cannot be restored, I'm not sure why it is saying that, can I get some help?
Hi Alyssa_fagundes,
Thanks for the question. Based on what you stated, it seems like you need help restoring an iOS device. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario
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