TS1538 My iPhone 5s is not recognized in iTunes for Windows

Last night I downloaded the latest version of iTunes and since that time I have been unable to sync my phone with my HP computer.  I have tried all suggestions in the help section and it still will not sync.  What should I do next?

I had the same problem ,  Just remove itunes and related components from the control panel. it worked for me.
I got that information from apple support.
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.

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    I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
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    If might be helpful if you actually told us what the problem is.

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    Answering my own question this time since posting, found similar query and fixed it.
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    Hey there andrijfrommississauga,
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    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
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    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
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    Thanks for coming to the Apple Support Communities!
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    iPhone 5S is not being recognized by iTunes or Windows Explorer.

    Hey there andrijfrommississauga,
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    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
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  • IOS5 Update causes Device not recognized in iTunes for Windows

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    Hey there andrijfrommississauga,
    I have an article here for you that will help you troubleshoot this issue with iTunes not recognizing your iOS devices:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks for coming to the Apple Support Communities!
    Regards,
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  • My iphone is not recognized in itunes for windows

    I have followed the directions from apple support.  Uninstalled & reinstalled itunes, everything the page said to do & my phone isn't recognized in iTunes and it comes up as unkown device in windows.  Any suggestions?

    If you went through items 1-6 at the bottom of the article and they didn't help then try uninstalling iTunes and all of it's components by following this article exactly: http://support.apple.com/kb/HT1923 (removing all components in the order specified).  (I know you mentioned that you uninstalled iTunes but I wasn't sure if you followed this article or not.  If not, try it again following this article.)

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  • My iphone not recognized in iTunes for Windows

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    Have a look at this document:
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    RogerioNT,
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  • IOS : Device not recognized in iTunes for Windows

    During the update from my ipad from ios7.02 ==> 7.03 update stopped .
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    During the update from my ipad from ios7.02 ==> 7.03 update stopped .
    I recoverd the ipad via an another PC
    after update itunes didn't reconize ipad; iphone and ipod
    i followed several times the procedure : http://support.apple.com/kb/TS1538?viewlocale=en_US
    result is still the same
    the aonly thing that i didn't succeeded is the remove of following map after deinstallation the Apple Programs ( in the right order)
    In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed. If any are left behind, remove them now:
    C:\Program Files\Bonjour
    C:\Program Files\Common Files\Apple\
    C:\Program Files\iTunes\
    C:\Program Files\iPod\ 
    can someone give me a definitive and proper solution?
    thanks
    Stef

  • IPod not recognized in iTunes for Windows

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    Hello kwesiaddai,
    I understand that your iPhone 5 is not recognized by iTunes. The following article may help to resolve your issue:
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    http://support.apple.com/kb/TS1538
    Thanks,
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