TS1559 I bought my iphone 4s in usa apple store but when i write my serial number to support center i see warning like that. What is the problem ? Our records indicate that this product has been replaced. Please provide the serial number for your replacem

I bought my iphone 4s in usa apple store
ihave trouble with my iphone wifi that is gray and cannot connect any wifi network.
i want to support for this issue.
but when i write my serial number to support center i see warning like that. What is the problem ?
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.

Nobody here would know.  Contact Apple and ask them

Similar Messages

  • HT201412 my iphone using cant buy anything from itune store and they said i have trouble from the product (Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warr

    Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please ( this is the trouble they tell us )
    can't buy anything application on appstore, i bought this iphone from my friend , and this iphone actived ( 2012-11-05)
    IMEI: ****
    <Edited By Host>

    Instead of posting your IMEI in a public forum, contact iTunes Customer Support.
    FYI, they do not want/need your IMEI number.

  • Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.

    Hi,
    i have purchased iphone 4s 16GB in india yesterday and when i m checking warranty status of my phone from https://selfsolve.apple.com/agreementWarrantyDynamic.do
    i got responce
    Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
    Please help

    hi
    if it is from gray market is there any harm on that please let me know
    my phone is working fine and even when i connected to itunes it got registered with my id,

  • Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us." how does this possible..???

    I have a horrible time with my new Iphone-4, No SIM card found issues and while i tried to contact customer care with device serial number getting a messgae of "Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us."
    What step should i take next.

    Where did you get the phone?
    That phone was replaced by Apple or an AASP and was not returned to Apple as it should have been, or it was stolen from Apple or somewhere in the supply chain.
    You can not get support from Apple for that phone.
    Return it to wherever you got it and get your money back.

  • Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please

    Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information.

    hi
    if it is from gray market is there any harm on that please let me know
    my phone is working fine and even when i connected to itunes it got registered with my id,

  • Our records indicate that this product has been replaced ?!

    I bought my iPhone 4 couple of month ago and after selling my mac to get a new MacBook I wanted to sync it with my itunes... issue, itunes seams to be showing that no APP will be present on my phone once I sync it. So I wanted to check the support page... What a surprised, when I enter my serial number I got this message:
    "Our records indicate that this product has been replaced. Please provide your product's replacement serial number to find its support and warranty coverage information. For more information, please contact us. "
    What the H !? I bought the phone, brand new at an apple store probably 3 month ago or so.
    Any Idea ? How and who should I contact ?

    First, in regards to iTunes content an iPhone can be synced with an iTunes library on a single computer only, and photos can be transferred from a single computer only. When transferring iTunes content and photos from another computer, all iTunes content and photos transferred from a different computer will be erased from the iPhone first. An exception is if you transfer your iTunes library from the old computer to the new or different computer following the instructions included with this link.
    http://support.apple.com/kb/HT1751
    All iTunes content on your iPhone - all music, movies, tv shows, and 3rd party apps should be in your iTunes library on your computer. Did you transfer your iTunes library from your old Mac to your new Mac and if so, how was this done?
    If the 3rd party apps on your iPhone are not in your iTunes library on your computer which means you didn't have Sync Apps selected under the Apps tab for your iPhone sync preferences with iTunes on your old Mac, first you need to authorize your new Mac with your iTunes account with iTunes if you haven't already done so. With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone. This will transfer all iTunes content from your iPhone that was purchased/downloaded from the iTunes store that is not currently available in your iTunes library on your new Mac. After confirming all apps on your iPhone are in your iTunes library on your new Mac, select Sync Apps under the Apps tab and make sure all apps currently installed on your iPhone are selected below.
    Regarding the other, you can call AppleCare.

  • "This product has been replaced"! what does this mean??!!

    I purchased a used iphone 5s. when I check the serial number it tells that this product has been replaced, what does this mean? am i still able to use it? what should I do??

    It means that the iPhone was returned to Apple because it was defective, and the owner was given or purchased a replacement. That phone can never be used. It was probably stolen in transit to an Apple refurbishing facility.

  • HT4061 Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please

    bought this phone on ebay. buyer said iy was a replacemnet he got but when i put in the serial number it says that this phone is the one apple took???? makes no sence. i think somehow the serial numbers got stwtich 

    Serial numbers can't be switched.

  • Buying iPhone 4S in USA Apple store, but using it in Europe...

    Good day,
    I am planning to buy a iPhone 4S but if I buy it in the US Apple store, can I use it in Europe with their sim card peramenantly?
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    You are quite correct. However I think it's a pretty strong "may" given that Apple is marketing the unlocked version as "When you travel internationally, you can also use a micro-SIM card from a local GSM carrier.". During travel there's no less opportune a time for your phone to go down.  Apple understands this.  While my 3G (carrier unlocked) has never required service. On other iOS devices Apple has been more than accommodating to the point of honoring their 30 days return policy in another country but pleading with me to save them the paperwork and sending it back to the US as a return myself.  The fact they knew the paperwork routine suggests they would have accommodated me had I insisted.

  • When i enter my iPhone serial number in support section it says "this product has been replaced"! what does it mean?

    ***NOTE: I'm Iranian user***

    It means the phone you have in your possession was replaced under warranty. If true, the phone should not have been re-sold. Rather it should have been sent back to Apple for refurbishment, where it would then have gotten a new SN.

  • Our records indicate that your phone has been replaced??

    I am trying to get some support for my iphone 3g, and when I entered the serial number I got this message:
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  • New Iphone but OSA  shown Product has been replaced.. STRANGE!

    I (based Malaysia) got a iphone 3gs 32G as a present from my relative based at UK, she told me that the iphone is factory unlocked. after i got it, i try to insert local carries into iphone and when trying to activate it, I am getting an error from iTunes saying 'The sim card inserted in this iPhone does not appear to be supported'. i then tried to check the status of warranty (IMEI) at Online Service Assistant. when i entered the IMEI number, status shown 'We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number'. i stunned with this status and i eventually call to UK apple care to inform the issue. they told me that the product has been replace due to original's screen was spoiled and replacement is claimed under warranty. they ask me to provide the receipt in order to confirm the ownership. Unfortunately, my relative has lost the receipt so i am afraid it would hinder the new replacement. I email the apple representative but he seems do not entertain my claim despite i could prove the iphone still in new in box.
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