TS1591 i just got an ihome system and had trouble with it connecting to my iPhone.  I finally got it to work and now my itunes doesn't recognize my phone.  My software is up to date on both my Mac and my iPhone and I have shut everything down and restarte

i just got an ihome system and had trouble with it connecting to my iPhone.  I finally got it to work and now my itunes doesn't recognize my phone.  My software is up to date on both my Mac and my iPhone and I have shut everything down and restarted.  Does anyone have any other suggestions?

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Similar Messages

  • After i plug in my iphone 5s, it always asks me to trust the laptop, i click trust and my laptop makes that noise as if I've pulled my phone out, but i haven't, so now my itunes doesn't recognize my phone, please please help me?

    After i plug in my iphone 5s, it always asks me to trust the laptop, i click trust and my laptop makes that noise as if I've pulled my phone out, but i haven't, so now my itunes doesn't recognize my phone, please please help me?
    THis also happened with my old iphone 4s
    I need help!

    Hi loist,
    Thanks for visiting Apple Support Communities.
    If your iPhone is not being recognized by your computer after you click "Trust," the troubleshooting steps found here can help:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jeremy

  • Iphone 4S block during update 6.1.3 and iTunes doesn't recognize my phone

    Hi. During update on iphone 4S, I had an error message from itunes. It said that update wasn't possible. And now Iphone block on the screen to connect to iTunes. But iTunes doesn't recognize iPhone. If I try to reinstall the last version, I have the message that it is impossible because the current version is newer!....
    Can somebody help me please?

    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • ITunes doesn't recognize iPod since last software update

    I updated to iTunes 5.0.1 & iPod 2005-09-23 updater & now when I plug in the iPod w/ USB to my PowerBook G4 running 10.4.2, iTunes doesn't recognize it-- no icon in bottom-right grey area, nor left-hand column-- and the iPod says "Do not disconnect." Which means I'm kinda stuck. Tried restarting, didn't help. Advice? Thanks.

    I have the EXACT same problem. Support line suggeste that the iPod updater must have newer software than the iTunes, so I should go to Apple & download the iTunes update. Well, I did, and it didn't do a @#%ing thing to help. I'm NEW to mac & I'm P.O.'ed!!! (paid significantly extra money for iBook compared to Dell, etc since it's supposedly so easy & user-friendly... NOT an impressive start!!!)

  • Tried downloading new ios, now my phone is in recovery mode, and iTunes doesn't recognize my phone.

    I have an iPhone 5. I was on ios 6.0.1. and tried to update to the new software via my computer (a PC). I received an error mid-download and now my phone is stuck in recovery mode. However, my iTunes does not even recognize my phone or that it's in recovery mode. I've downloaded the most recent version of iTunes as well.

    Place the device in DFU mode (google it) then restore.

  • Can't install itunes: installer has insufficient privileges to modify this file: C:\program data\{0DD0EEEE-2A7C-411C-9243-1AE62F445FC3}\X64\GEARaspiWDM.inf., I have tried EVERYTHING help!

    This is installing the latest verison of itunes, 10.5, and I get this message everytime I install. My PC is so messed up now from changing permissions that I'm looking for the quick and easy fix! I've tried everything that has to do with uninstalling and reinstalling but there's always folders that my computer won't let me delete so I can't ever completely get rid of itunes. I have also tried many things that have to do with regedit with no luck. PLEASE help!

    The 'quick andeasy' are usually the most trouble with poor outcome and lost time.
    Search with Google etc.
    https://discussions.apple.com/thread/3371989
    http://support.apple.com/kb/HT1925
    Some files need to be deleted manually.
    Revo has been recommended. It does and can work around.
    Apple's installers place files in non-standard locations on x64 which is a large part of the problem. But nothing that a normal install and person would need to changer ownership and special permissions.
    I've also never in 6 yrs used any regedit but do run CCleaner (3.12) on regular basis.
    Might be time to sit and spend a day, leave your system as is, and install on another partition or drive instead. If you want, use Windows Easy Transfer.
    This is one of the longer threads about problems, not all same, not resolved for everyone:
    https://discussions.apple.com/thread/3371355?start=90&tstart=0
    Normally the Apple tech note tells you where to look to delete.
    Apple installers leave behind the old installer and cache, which can be a problem.
    iTunes has changed where things go without picking up its own mess it created and left behind.

  • I have updated to itunes version 11 and updated phone to ios7 and now itunes doesn't recognize my phone. Help!

    I updated my itunes on the computer last night to the latest version and it wouldn't recognize my phone so I figured I needed to update my phone to ios7 but that didn't help. Should I have updated the phone through the computer first? And do I now need to uninstall/reinstall itunes to get things working again?  Thanks for any help that you can provide.

    iOS: Device not recognized in iTunes for Windows

  • IPhone has been syncing for 2 hrs, now iTunes doesn't recognize my phone and is "restoring iPhone from backup"

    It's been a while since I've synced with my computer (yes, I'm still on iOS 4.0). Tonight I finally synced all my music, apps, purchases, etc. Tried to import all photos into iPhoto (tried 3 times) and about a third of the way through my 3,000 files it quit on me and didn't import a single thing.
    After I did a manual backup of the phone, iTunes said it would download the file to update my iOS to 5.0. Took almost an hour to get the update file... and now iTunes no longer sees my iPhone as "Erica's iPhone," it's just a generic iPhone symbol and it says "Set up your iPhone" / "This computer has previously been synced with an iPhone or other device" / "Restore from backup" which started automatically. Am I about to lose everything on my phone?!?!?!
    Help!

    Hi galvarenga21,
    If you are having issues with an iPhone that won't start up past the grey Apple screen, you may find the following article helpful:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Regards,
    - Brenden

  • It says my iPad has 700 mb, but when I try to download a game that is only 300mb it says I have no space available. I have shut it down and turned it back on, and nothing changed. Can anyone help?

    I don't know why it won't let me download a game when I have enough space. help please.

    I'm not 100% sure of how this works - but it works something like this  -You typically need twice the amount of space required and maybe even more to allow the download to "expand" when it completes. Like on a computer, the download size is smaller than what the finished size of the app will eventually be, so even though the download is only 300 MB, it may expand to a size that exceeds what space you have left.

  • I called my apple care for support. I purchased iTunes Match and after I brought I have been waiting 12 hours and it is still in  step 1 of 3 waiting to complete????? I have shut computer down and brought back up still will not complete steps

    I called support and I am still 12 hours later waiting for iTunes natch to complete the steps

    I called support and I am still 12 hours later waiting for iTunes natch to complete the steps

  • HT4623 What if "check for updates" tells you "iOS 6.1.3" BR "Your software is up to date" on both iTunes 11.0.5.5 AND in iPod Touch (4g) settings?

    What if "check for updates" tells you "iOS 6.1.3"<BR>"Your software is up to date" on both iTunes 11.0.5.5 AND in iPod Touch (4g) settings?

    iOS 7 requires a 5th generation iPod touch.
    iTunes 11.1 can be downloaded from http://apple.com/itunes/download/.

  • I just had major issues with my Mac and had to get a new logic board. When I got the computer back and tried to reinstall Photoshop- it says error 6. What do I do?

    I just had major issues with my Mac and had to get a new logic board. When I got the computer back and tried to reinstall Photoshop- it says error 6. What do I do? It is impossible to get any phone number for adobe.

    Try these solutions: Error "Licensing has stopped working" | Mac OS

  • So i tried downloading ios8 and my phone is stuck in recovery mode. i have tried to restore it in itunes and it continues to say itunes does not recognize my phone. i have all my systems up to date and i have tried restarting my computer. help

    So i tried downloading ios8 and my phone is stuck in recovery mode. i have tried to restore it in itunes and it continues to say itunes does not recognize my phone. i have all my systems up to date and i have tried restarting my computer. help

    Me too and I have 4 devices which are now not recognized by iTunes but were immediately before ios8 upgrade
    Come on Apple get your finger out and help us here please ?

  • Can I load software from the Creative Cloud to both a Mac and PC that I own?

    Can I load software from the Creative Cloud to both a Mac and PC that I own?  Is it the same yearly license cost?

    Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership.

  • Having trouble with internet connections using my Apple G5. Updates turn out to be incompatible with my system. What should I do short of trashing the wonderful computer and spending cash I don't have on a new iMac?

    Having trouble with internet connections using my Apple G5 OSX 10.4.11. Attempts to upgrade FireFox or Safari results in being incompatible with with this system. Tried to locate earlier versions to replace upgraded incompatible software only to find that problems have worsened with crashing results. What should I do short of trashing this wonderful G5 and purchasing a new iMac which I really can't afford?
    Chuck's Dilema

    Hi Chuck,
    TenFourFox is the most up to date browser for our PPCs, they even have G4 & G5 optimized versions...
    http://www.floodgap.com/software/tenfourfox/
    I'd avoid vesrion 24 though, as it no longer supports plug-ins like Flash.
    SeaMonkey seems pretty fast also, with many options...
    http://www.seamonkey-project.org/
    http://www.seamonkey-project.org/releases/
    Might also look into iCab & OmniWeb versions.
    Also...
    The last really supported Flash for PPC was 10.1.102.64, but if it's for like Facebook or such, people have been fooling FB to think they have a leter version installed.
    Texas Mac Man's Flash hack/post...
    https://discussions.apple.com/thread/3599648?tstart=0
    Flash player 11.1 hack on PowerPC - https://discussions.apple.com/message/16990862
    Might be later ones around also... saw 11.3 I think.
    (If you are running a PPC Mac with Flash Player 10.1.102.64 and are having problems with watching videos on FaceBook or other sites, contributor Texas Mac Man suggests the following solution which fools the site into thinking that you are running the latest version:)
    Download this http://www.steelbin.com/FPforFBPPC.zip to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.
    See in each Browser which version of Flash it thinks it has...
    http://kb2.adobe.com/cps/155/tn_15507.html

Maybe you are looking for