TS1646 When I try to change my payment to the "none" option, there is no such option.
Itunes keeps telling me that my security code is invalid when it is not, so I got on here and searched for a solution. I found one, but it had a flaw. It told me to change my payment option to "none." When I went to my account, there was no such option. This is a problem because I can't finish the process unless I complete that step, and I can't purchase any new songs on Itunes until I finish the process. Please help. I need to know what to do.
bookyboo100 wrote:
I go to my payment information and I can not change it none.
None is not an option in all Countries and/or Regions.
Suggest you Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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when i try to change my payment information on my apple id i get a message "your credit card information does not match your bank's records. please enter a U.S. credit card and matching billing address." why do i do?
Please explain
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I would really appreciate it if someone would solve my problem..
Hey GP 96,
Thanks for the question. The following article may address your question:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366
If you want to select None and remove the payment information or credit card from your account, follow these steps.
Using an existing iTunes Store or App Store account
If you have an unpaid balance or payment due, you can't select None as your payment type. To see which order you need to pay for, view your purchase history. When you sign in to the store, you may see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
Creating a new iTunes Store or App Store account
When you create a new store account or sign in with an existing Apple ID (that you haven't used in the store), you must provide a payment method. If you want to remove the payment method after you create the account, you can change your payment information to None.
If you want to create an account with a new Apple ID, follow these steps to create an account without a credit card.
Thanks,
Matt M. -
My old computer crashed and I was able to copy my music from my Ipod onto my new computer. When I upgraded to a new Ipod I was not able to access a lot of my music-I needed to authorize the new computer to play songs bought under the old apple ID. For the life of me I cannot remember what the password was, and when I try to reset it, the birthday that there to confirm it is me is the wrong date-so I can't go any further. If I go into an apple store will they be able to help? I have almost 100 songs that I have bought that I can't get to.
thanksHey teflonjimmy,
Thanks for the question. If you have lost track of the Apple ID email address or password, you can use our handy iForgot tool to recover the email address and/or password:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Thanks,
Matt M. -
I go to my payment information and I can not change it none. But it will not let me download anything.
bookyboo100 wrote:
I go to my payment information and I can not change it none.
None is not an option in all Countries and/or Regions.
Suggest you Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
im trying to make a payment but it says the CC is not aprovved for Salvadorean Itunes store, and when i try to change my country dont let me cause i need to make that payment .. what should i do?
Supply a payment method which is valid in Salvador, or ask the iTunes Store staff for assistance.
(113417) -
When I try to edit my payment method it keeps saving the old card and not updating to the new one?
You likely need to change the default application(s) assigned for opening files to point to the new ones. HOw you do that depends on which operating system you have. If you search Google you should be able to find out how to change the default programs for different files.
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My Excel with PowerPivots acts weird, it hangs when i try to change font color
Hi
I am facing a weird issue using PowerPivot in my workbook, there is a worksheet named Charts in my workbook and all the charts i am using resides in that worksheet. Whenever i try to change the font color in that sheet, my excel's color palette goes blur
and then everything just freezes and turns black. This problem is happening only with Charts worksheet, when i try to change the color in other sheets, it works just, the problem is only with Charts sheet. File
size is 16 MB, there are just 10 pivot tables with some calculations and some calculated fields. There are no add-ins other than PowerPivot.
Thanks,
ShankerHi,
In regarding of the issue, please provide us more information to assist you better.
Do you receive any error message?
Which Excel version are you using? Excel 2013 or other?
Which workbook format are you using? XLS or XLSX?
Are you performing any specific task?
According to your description, this issue seems only occur with the special worksheet "Charts".
Firstly, I recommend we copy all of the content to a new/blank Excel file to test.
If it works fine, this issue might be caused by the "Charts" workbook itself. We'd better check the "Charts" workbook. Or re-build the file with a new workbook.
If it still makes Excel hang with a new file, this issue might due to the content. Please check the content first.
Secondly, we could follow below KB to troubleshoot this issue:
https://support2.microsoft.com/kb/2758592/en-us?wa=wsignin1.0
Thirdly, if the issue still exists, we may try to collect the Event log and App crash dump file to do advanced troubleshooting.
Event log:
http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer
App crash dump file:
First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing
it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\EXCEL.EXE]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open Excel
to repro the issue. If crash issue appeared, please find the crashdump file under c:\.
To further help you, please upload this file into Skydrive and shared the link here.
Also, you can try to analyze dump by yourself if you would like to:
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
I dont know what to do it wont take my security answers when i answer them correctly, and when i try to change them it askes me for them again and still wont take them, and the worst part is i cant make any purchases. Please help its been going on forever. Btw i just got a new laptop and i synced my iphone with it, and for the First Purchase i have to answer the secutiry questions. See my problem?
Congratulations on being the next victim of Apple's current SNAFU!
If you don't have a rescue email address set, then you're SoL.
If you do, then reset your info and check in there.
If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Text deleting when I try to change color or actual font
I will try to explain. So say I have a photo (or blank canvas) and I have typed words on it. If later I go and double click the word (or layer, etc) so that I can change the color of the word(s) &/or change the actual font, it will just automatically delete the whole word(s) on that layer.... which means I have to go change the color &/or font again BEFORE typing anything, and then re-type it all. So I guess in other words... I guess the text is deleting when I try to change the color or actual font (after it's already typed). Sorry if that's confusing.
(I have a Mac, and I am using the Photoshop that comes with the Creative Cloud subscription).Something is wrong here, the text should not delete when changing font, color or whatever.
But try this. First off you don't need to double click to change the text atributes.
Just make sure you are on the correct text layer, have commited the text but keep the text tool the active tool. Now in the options bar you can change any or all attributes (color, size, font etc). The text updates real time.
You only need to select word(s) if you want that word to be in another color/font/whatever than the other words of that same text layer.
If you want to change the attributes of more than one text layer in one go then you must select those layers before changing attributes in the options bar. -
I am using a work laptop and have the same problem. When I try to change the "configure proxy", they only available option is "use this proxy server for all protocols". Could it be that my system administrator blocked me from changing it since they don't want us to use Firefox.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; FNGP_SYS)Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the ''Safe mode'' start window.
You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit") -
When I try to verify my payment info it says "Your session has timed out" what do I do???
Welcome to the Apple community.
You should start again and enter your details, this time try to be a little quicker. -
I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding", so I have to force it to close. By the way, the SAVE botton stays the same even I change erverything in my document. Please, a have a work to finish, **** me. What I can do abou it?
I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding", so I have to force it to close. By the way, the SAVE botton stays the same even I change erverything in my document. Please, a have a work to finish, **** me. What I can do abou it?
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I have an old Apple ID associated with a discontinued e-mail address. It keeps popping up when I try to update apps. I don't remember the password. When I try to change it by security questions, it rejects my birthdate! I can't change it by e-mail because I no longer have access to the e-mail. All I really want to do is cancel this old ID. How can I do this? Obviously, I have a new ID, since I am using this support community.
You'll have to contact iTunes store support to see if they can help you with this: http://www.apple.com/emea/support/itunes/contact.html.
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can't get and use an apple id for cloud or apps or store when i try to change it it will let me but then everytime it keeps asking me to chang e password everytime cant get my computer to just accept one password that will keep
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