TS1702 Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

I read online about a "clean reinstall" of firefox which seems to have worked! They should include direction on this on their page: https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

Similar Messages

  • Every time I open it it's like the first time

    Just moved to  a new system and had to re download itunes. now every time I open it it's like the first time having to  agree to the legal stuff and re adding the tool bars etc. Please help I have a windows 7 64 bit system and my old system was the same so I do not know why I'm having this problem!

    McAfee AntiVirus by any chance? See the thread Why does iTunes delete my itunesprefs.xml?
    Or it could be an issue with the SC Info folder. See TS1277 - iTunes: Missing folder or incorrect permissions may prevent authorization for details.
    tt2

  • I have the top of the range MacBook Pro. Yet every time I open iPhoto it grinds to a halt with iPhoto crashing 1 out of every 4 times I open it. Is this normal? And if not how can I fix it?

    I have the top of the range MacBook Pro (but not the latest one with the Retina display). Yet every time I open iPhoto it grinds to a halt with iPhoto crashing 1 out of every 4 times I open it. Is this normal? And if not how can I fix it? I have 55k photo's.

    No it's not normal. What version of iPhoto?  Post the first 50 lines only of the crash report
    Regards
    TD 

  • Every time I open a New File from the File Menu and I open it all of my desktop items are in it. What's up with that?

    Every time I open a New File from the File Menu and I open it all of my desktop items are in it. What's up with that?

    This is configured in Finder preferences under the General icon. You can make some changes to that behavior.

  • In fcp7 there is a "close gap" option so you don't have to highlight and move everything every time you delete a small section in the middle of a video. Is it possible to do this in fcpx? I can't seem to find it...Thanks!

    In fcp7 there is a "close gap" option so you don't have to highlight and move everything every time you delete a small section in the middle of a video. Is it possible to do this in fcpx? I can't seem to find it...Thanks!

    This isn't the actual clip, I fixed it by highlighting and moving everything over but it'd still be a good thing to know for the future. This is essentially the situation i'm talking about. I would never use it for something this simple, but when more complicated editing is being done it isn't so easy to just move all the clips over.

  • I have microsoft powerpoint on my macbook and every time i open it, it disappears.  The application is running but i cannot access it.

    So every time i open my powerpoint presentations or open a new one it disappears off top of my screen.  when i swipe my trackpad to show my open applications my projects are there but i cant open them.  its like theyre minimized off my screen.  How do i get them back so i can access them?  I have a Macbook Pro running osx 10.8.2

    First, update your Mountain Lion installation -> http://support.apple.com/kb/DL1676 & http://support.apple.com/kb/DL1686.
    Then, make certain that you're running the latest version of the MS Office suite - 14.3.9 (go to any other Office app and select "Check for Updates" under the Help menu).
    If that doesn't help, you may want to visit the MS Office for Mac forums.
    Good luck,
    Clinton

  • HT6084 Since upgrading to OS X Mavericks I have not been able to work on any MS Word tracked changes documents (works fine if no tracked changes), as every time upon opening such a word file the word processor closes / crashes. What can be done in this ca

    Since upgrading to OS X Mavericks I have not been able to work on any MS Word tracked changes documents (works fine if no tracked changes or comments in the doc). Every time upon opening such a word file with tr.changes the word processor closes / crashes.
    What can be done in this case?

    I just discovered that by turning off in tracked changes balloons in Word preferences prevents the software from crashing, but from then on I need to use only the review pane.

  • HT4928 My Mac App Store account page does not show any options for unhiding purchases.

    I purchased Mountain Lion and want to re-download it to make a flash drive, but it does not appear in my purchase history. Clicking Option-Purchases doesn't change anything, and my Mac App Store account info page does not have anything regarding hidden purchases, although my iTunes account info page does. They are using the same Apple ID.

    Mac App Store: Hiding and unhiding purchases
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.
    How to create an OS X 10.8 Mountain Lion install drive

  • The calendar events on  iPhone 4 have been deleted and cannot add any new events

    iphone 4 calendar-- all events erased and cannot add any new events-- + is grayed out!

    Hi all,
    I work for an Enterprise with around 30 devices so far, 5 of them have been upgraded to iOS 5.01 and we are having this issue, the steps below are appearing, these are both on iphone and ipad 2's with exchange 2003:-
    - Exchange Calendars not sync'ing, but Yahoo account working fine.
    - Create an appointment on the ipad / iphone and this sync's with Exchange.
    - Close the Calendar and re-open the appointment disappears, but stay's within Exchange.
    - Meetings created within the Exchange Calendar do not synch with the iphone / ipad.
    This is starting to cause a lot of issues.
    Thanks
    Keith

  • Every time I open Firefox it is in the offline mode. I have to uncheck it to open. How do I change this.

    Ever time Firefox open the offline mode in file heading is checked. I have to uncheck and refresh before it will open. How can I make it permanently unchecked. Thanks for any help.

    Check out this thread: [https://support.mozilla.com/en-US/questions/749053 Firefox keeps switching to work offline mode all by itself and therefore drops internet connection. How do I fix this? | Firefox Support Forum | Firefox Help].

  • How do u make the screen zoomed in on safari? every time i open safari it seems like the page in far away and i want to fill up the screen

    everytime i open up safari it seems like the page is really small. ive zoomed in but when i close the page and open up a new 1 its back to the same size it was before. how do u permanently zoom in so that evertime i open up safari it stays the same as i want it?

    Do any of these or combination of.
    1) Click and drag any of the 4 corners.
    2) Top right coner you will see double headed arrow, click it, when you want to go back to your 'Normal' preset size press Escape key.
    3) To Zoom in do a two fingar double tap on Trackpad, see System Preferences for Trackpad settings

  • Why does iTunes make me log in every time I open it since upgrading to v.12.0.1.26 and Yosemite?

    Since upgrading to itunes v. 12.0.1.26 and Yosemite (same day), iTunes has been making me log in every single time I open it.
    Not only that, but it makes me log in several times, for iCloud, for iTunes match, for whatever else we do on iTunes. It gives me like five different reasons to log in, and I have to type my password in five times.
    Can anyone tell me what is going on here and how to fix it? Thanks!

    Back up all data before proceeding.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
    If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
    Right-click or control-click the login entry in the list. From the menu that pops up, select
              Change Settings for Keychain "login"
    In the sheet that opens, uncheck both boxes, if not already unchecked.
    From the menu bar, select
              Keychain Access ▹ Preferences ▹ First Aid
    If the box marked
              Keep login keychain unlocked
    is not checked, check it.
    Select
              Keychain Access ▹ Keychain First Aid
    from the menu bar and repair the keychain. Quit Keychain Access.

  • Every time I open Reader XI I get a box that pops up and says "Cannot open in protected mode due to

    incompatible system configuration"

    Hi sdc01522,
    Please help me in understanding your problem better as on normal Win7 machines we don't get these issues.
    Can you please let me know the following:
    1) Exact operating system like Win7 or WinXP or Win8 (32bit or 64 bit) (Home, Professional, Enterprise or Ultimate) (Goto Computer , right click and you'll see the details in Windows Edition and system)
    2) Any antivirus/ antimalware/ encryption software installed in your system? (It might be stopping Adobe Reader to open with protected mode enabled)
    3) Are you login with any specific kind of user or normal administrator user ?
    4) Is your system a part of any special file system?
    5) Have you installed Adobe Reader at the default location (For 32-bit systems it is C:\Program Files\Adobe\Reader 11.0 and 64-bit it is C:\Program Files (x86)\Adobe\Reader 11.0 ) or any other location?
    Thanks,
    Shakti K

  • How can I get my audio input and output devices back? I have no sound and cannot see any of the devices in Audio MIDI Setup..??

    Hi, I tried to set up a new output audio device on my mac that would have multiple outputs (iBox Twist speaker and my internal speaker) but when I went to click onto one of the iBox Twist (there were 2 options available: iBox Twist and iBox Twist Stereo), Audio MIDI Setup crashed and when I finally got that back open, I found that there were no audio input or output devices to be found. My sound is working, as when I turn on my iMac, the starting sound still plays, however the volume control in the menu bar is no longer a black colour, but grey and when I try to change the sound on my keyboard it does not change. This already happened to me once, and after 3 hours I managed to fix it very simply (switching off Mac, unplugging power cord, leaving for 15 seconds, plug power cord back in and switch Mac back on, holding Alt, Cmd, P and R keys until you hear the Starting Up sound twice) however this same technique that fixed it once before is not working this time and I am still stuck without sound. I have tried Repair Permissions, rebooting in Safe Mode, Hardware Test and checking for Software Updates. Has anyone else had this problem and managed to fix it?
    Thanks in advance for any help anyone can give me!

    In case anyone has had the same problem as me, I have just managed to fix this by doing the following:
    Switch off Mac
    Switch back on in Safe Mode (Hit power button, then hold Shift key until a loading bar appears at the bottom of the screen).
    Switch off Mac again
    Remove power cord and wait 15 seconds
    Plug power cord back in and hold down the keys alt, cmd, p, r all at the same time until you hear Starting chime for a second time and hopefully your audio will back.

  • Upgraded to Mavericks, Enter Time Machine and cannot see any previous backup at all

    MBP, upgrade from 10.6.8 to Mavericks.
    After "Enter Time Machine", the time line on the right side of the screen does not show any previous backup at all.
    In Finder, I can see the backup folder and the inside contents.
    In Time Machine Preference, I did select the disk for backup again.
    Any idea ?  Thank you.

    Thank you for your reply and the links.
    I did this:
    1) I have two ext. USB drives for the MBP time machine backup, did not occur to me to try the other one which is the very first disk, let's call it disk 1, I used for backup, the other one I started using after a year or so.
    2) reboot with the disk 1 connected
    3) do a "Backup Now", and I forgot the exact dialogs and what they say.
    4) something like, "choose a disk for the backup", I chose disk 1
    5) it knows I had two disk for backup and ask me if I want to use two disk for backup, click yes
    6) the time machine pref. says something like initial backup (after new system installed?)
    7) after it done, I can see the previous time machine back up and the time line goes back to where it was before.
    8) connect the disk 2 and "Backup Now", it just went to backup right away, after it's done, I can see the prev. backups and the time line too.
    Thanks again for your help.

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