TS1702 Hi my Daughter and I got new iPad 4th generation for Christmas, we are unable to connect to FaceTime, it keeps saying we r not available. Can you please help me to figure this out ?

Hi can someone please help ? My Daughter and I got new iPads for Christmas. 4th generation. We r unable to use FaceTime it is saying we are unavailable for FaceTime and it hangs up. Could someone please explain how to resolve this mater....thank you !

That would be the wireless number assigned by AT&T when the purchaser of the iPhone signed up as a customer with AT&T. If neither you nor your uncle ever activated the iPhone with AT&T, click the "non customer" button.
Note that jailbreaking often renders it impossible to get an iPhone officially unlocked, so don't be surprised if it fails. If it does, then you may have to buy a new iPhone, this time one that is officially unlocked.
Regards.

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