TS1702 I bought a song today from iTunes but it cuts off over a minute before the song ends, how can I download it again?
I bought a song today on iTunes and it cuts off over a minute before the song ends, how can I download it again or fix the problem. It happens on my MacBook Pro and my iPod Touch 4G
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.
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Hello Y-Jam,
Thank you for using Apple Support Communities!
Rather than try and run the update, you should choose the Restore option in iTunes. That will downlaod the latest release of iOS 7, and install it to the phone.
Note: Be sure to backup your data first, this WILL erase all the content on the device.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
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aespinoza2210 wrote:
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A Espinoza,
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Howdy SJHocking,
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Delete songs, playlists, or other items - iTunes Help
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Read how to restore from a backup.
http://support.apple.com/kb/ht1766
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