TS1702 i have a game called dino island that i downloaded from the app store it wont work it closes when i click on an island

i have a game called dino island that i downloaded from the app store it wont work after i click on an island why can you help?

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Similar Messages

  • TS1702 I downloaded from the Apps.store a game named 'Ninja Run'. When I was playing this game, I got out and then received a message,'"Do you want to buy 5 revivals for Rs.170/-?". When I clicked the "Buy"

    I downloaded from the Apps.store a game named,"Ninja Run". When I was plkaying the game, I got out and a message appeared, asking me whether I would like to buy 5 revivals for Rs.170/-. When I hit the,"Buy"button, I was asked to confirm my Credit card details. I confirmed it and was asked to enter the Security Code. When I did so,, a message appeared telling me that the Security Code was invalid and the purchase could not be completed. When I continued the game and got out again, the message appeared again asking me whether I wanted to buy. Thinking that my purchase was not completed, I again hit the,"Buy" button. Nothing happened. I continued the game and when I got out, I received the same message and obliged accordingly. This went on for three or more times. By this time,however I got confused and quit the game. All these things happened on 6th September 2013. The next day,I was shocked to see 5 receipts from the Apple Apps.store in the In Box of my email account,each for Rs.170/-
    totalling Rs850/. Worse still, when I played the game the next day and got out and asked for a revival, would you believe it, I was again asked whether I would like to buy 5 revivals for Rs.170/-.
    Thus,I ended up buying a game for Rs.850/- while the actual price is only Rs.170/-,and not even able to play the full game.
    Could anyone please tell me whether I can get a refund of Rs.680/-,the extra amount I  paid for this game.
    I will be much thankful to anyone who can guide me and help me claim the refund. Thank everyone.

    For customer service issues, go here...
    https://expresslane.apple.com/Issues.action

  • TS1702 any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help

    any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help

    Hi,
    Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
    http://support.apple.com/kb/DL1349
    Restart your Mac and try the MAS again.
    You can download apps directly from the MAS once you have it running.
    Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
    Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
    Carolyn

  • I have my new HD in a USB enclosure connected to my MacBook Pro and I want to put a fresh copy of Mountain Lion on it. But I do not have an install DVD as I got ML as a download from the App Store. What do I do?

    I have my new HD in a USB enclosure connected to my MacBook Pro and I want to put a fresh copy of Mountain Lion on it. I'm told that I need to boot from the Installation Disk to start. But I do not have an install DVD as I got ML as a download from the App Store. Can I download ML from the App Store again, but this time directly to my new HD?

    Create a data recovery/undelete external boot drive
    You can also use Carbon Copy Cloner to clone your present setup to it and boot from it.
    Most commonly used backup methods
    However, SOME external enclosures are not bootable, you will soon find out.

  • Is there a way to have a wish list, or send a gift application from the app store?

    Is there a way to have a wish list, or send a gift application from the app store?

    No to both questions.

  • I can't upgrade to Yosemite, keep getting an error message when I try to download from the app store.  Have check reqs and have them all.

    When trying to download from the app store I keep getting an error message saying "this version of OSX 10.10 cannot be installed on this computer"; however, when checking the requirements I have them all. 
    Specs
    Macbook Pro 15 inch
    OS X 10.7.5
    4GB of memory
    >120GB of storage available

    MacBook Pro (Mid/Late 2007 or newer) is required. You've not indicated which one you have. If yours is one of these, then http://www.apple.com/support/mac/app-store/contact/
    27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

  • I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?

    I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?

    I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?

  • HT204380 i do not have the facetime icon on my iphone5 and when i try to download from the app store they give me a FaceNow

    i dont have a facetime icon on my iphone5 and when i try to download it from the app store they give me a FaceNow, what can i do?

    There is no FaceTime app for the iPhone. FaceTime, on an iPhone, is accessed through the Contacts app. You tap the FaceTime ico to make a FaceTime call. Is FaceTime turned on/activated: Settings>FaceTime>On. Do you have that Setting? If you don't have that Setting, where did you get your phone? In a few countries FaceTime is banned, and if you obtained your phone from one of these countries, you won't have that Setting, & there is no way to add FaceTime to your phone.

  • My Ipad 2 will not open apps that I have download from the app store but will open apps that came preinstalled.

    My IPAD 2 will some times not open apps that I have down load from the app store. But will open all of the preinstalled apps.I must go to the app store and install something and then all the apps will open. I should not have to install unwanted apps to keep my IPad working.I have reset and total reset nothing sames to work.

    Sounds to me like you may have an issue with the firmware, i.e. the iOS version that you are runing.  I also have an iPad 2  and sometimes have to restart it to get it to recognize and run a newly downloaded app.  And only once or twice have I had to uninstall and redownload an app that this didn't fix. I think this has more to do with the way an app has been coded more than anything else.
    You might try doing a "Reset All Settings" reset and set it up as a new iPad.  You should not lose any data, apps, music, videos, etc. that you have stored on your device.  I have done this a few times when tweaking the iOS 5.0.1 firmware and never lost anything.  You do have to re-enter your ID's and Passwords for wifi.  And of course you will need to go back into settings and reset any changes you may have made to things like location and notifications.
    I don't know if this will work, but if I was in your place this is the next step that I would take.

  • HT1338 I have a macbook pro and am trying to upgrade to OS x Mavericks but it won't seem to download from the app store

    I have a macbook pro and am trying to upgrade to OS x Mavericks but it won't seem to download from the app store

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Once I have started a download from the app store can I cancel it?

    Hi, I have a macbook pro early 2013 and am runnings Mavericks Version 10.9.4...Once I start a download of a free app from the app store, if I change my mind can I cancel the download?  If so HOW
    Thanks,
    Scootsmama

    When downloading the app, hold the option key down and click the "Purchase" tab at the top.
    Click the Cancel button .

  • HT4623 Hi I'm new to ipad. I know I have downloaded from the App Store sky go, iplayer, itv player, 4OD etc but when I want to watch them I cannot watch. In the App Store I cannot select 'free' and the app icons are not on my screens. Please help

    Hi
    I'll write here too as this is the first time I've done this too. I'm new to ipad and I'm having trouble with icons appearing on my ipad after I have downloaded them. These are all tv based -sky go app, iplayers and on demand. I have installed them previously but since then there are no icons on my ipad to select. When I follow the link to the App Store to download, the 'free' tab or the price tab cannot be selected. Please help

    Hi there,
    Thank you so much. I said I was new to ipad lol. I put restrictions on about a month ago and have been ripping my hair out since. Wish I asked on here first lol. Are there any simple steps of advice you could offer or maybe an idiots guide lol
    Thanks again and best wishes..
    Kesfensome

  • How do i play games after downloading from the app store on my laptop

    How do i play games after downloading from apps on my windows 8 laptop??

    iOS applications can't be run on a computer.
    (100210)

  • Why is when I try to download from the App Store, it says "The application cannot be downloaded." I do have an ID account and my software has been updated.

       Hello there, I'm new to the Apple world, and I'm still learning my way around.
    Why is when I try to download from the App Store, it says "The application cannot be downloaded."
    It doesn't ask me for payment or anything. When I click on download, about 10 seconds later, that message pops up and nothing is downloaded onto my laptop. I can download other stuff onto my laptop for e.g. Microsoft Word and other various programs such as Google Chrome from the internet. However, I just cannot download from App Store. Any suggestions on how I can download apps?

    There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
    I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
    Anyways, thanks for your suggestion. 

  • When I click on the xib file interface builder doesn't open, I have the newest version downloaded from the app store

    as the title says when I click on the .xib on the left hand nothing happens I just get the iphone screen and checkered background no interface builder.

    Interface Builder is no longer a separate application. All editing functions are now integrated into Xcode 4.
    Xcode 4 User Guide
    Xcode Basics Help
    Xcode 4 Transition Guide

Maybe you are looking for