TS1702 I purchased tiger eye: curse of the riddle box HD, full game. Received receipt for purchase from itunes store. Game will not unlock. All done on iPad . I deleted and reinstalled , no help

I purchased a game from iTunes Store thru Big Fish ad. Received receipt for full game. Game will not unlock. Says no purchase recorded. I have deleted and reinstalled. No help. Having serious reservations about buying another game for my IPad from Big Fish.

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TS4062 i just got a new laptop windows8. I see my device in itunes but it is not syncing my music. I have uninstalled and reinstalled. please help

I have a new laptop with windows 8. I downloaded itunes. I transferred my music. I recently loaded a new cd and i see it in itunes but it is not syncing to the ipod. what can i do? thank ou

Connect your ipod to yous computer, then go click on the right side where the name of your ipod appears and go to music and then there you can choose what to sync

HT1420 I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any

I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any help?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

The disk drive in my iMac 8,1 has stopped working, so I now use an LG 8x Slim Portable that works. However, every time I use the LG drive, I lose contact with my Time Machine back-up drive that has to be deleted and reinstalled. Help!

The disk drive in my iMac 8,1 has stopped working, so I now use an LG 8x Slim Portable that works. However, every time I use the LG drive, I lose contact with my Time Machine back-up drive that has to be deleted and reinstalled. Help!

It's not Logic that can't find them, it's your Komplete apps, though if you did exaclty as you say I can see no reason why they can't.
Do you know where the apps installed them in the first place? I chose a non-standard locarion for mine, but I'm sure it installs sounds to your documents folder/native instruments/name of app.
Go into the prefs of each app and choose the library location button on the library tab and point it to the relevant folder in documents/native instruments and see if that works
jake

HT203180 I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is graye

I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is grayed out

I was refering to the "sample rate", normally 44.1 KHz, the iPod might not be able to play tracks with a non-standard rate. Otherwise I'm not sure what the issue might be.
tt2

Hi my itunes crashes everytime i try to excess the itunes store,it seems to work fine until that point,ive uninstalled and reinstalled itunes and also tried it with my fire wall off but all to no avail any help would be greatly appreciated

hi my itunes crashes everytime i try to excess the itunes store,it seems to work fine until that point,ive uninstalled and reinstalled itunes and also tried it with my fire wall off but all to no avail. i am using a new computer which isnt authorized yet if that makes any difference. any help would be greatly appreciated

Windows 8 or Windows RT? iTunes won't run on Windows RT. It should run on Windows 8. Use the appropriate installer from an account with administrator privileges.
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
tt2

Since my last software update, my iphoto 11 will not import any photos from any source. The circle just spins...when I go to force quit, it says iphoto not responding. Backed up iphoto library, uninstalled and reinstalled iphoto. Still not working. Help!

Since my last software update, my iphoto 11 will not import any photos from any source. The circle just spins...when I go to force quit, it says iphoto not responding. Backed up iphoto library, uninstalled and reinstalled iphoto. Still not working. Help!

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

My ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.

my ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.

Hey erinoneill24,
Thanks for using Apple Support Communities.
Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/ts1441?viewlocale=it_it
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
Have a nice day,
Mario

I attempted to download a song. It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

Hello Whitney262,
Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
Download past purchases
http://support.apple.com/kb/ht2519
Take care,
Alex H.

Hi.. I'm new to mac, I've got a mac book air and time capsule is it possible to save music,video from iTunes Store directly to time capsule leaving my 128GB Mac free? If so please help..

Hi.. I'm new to mac, I've got a mac book air and time capsule is it possible to save music,video from iTunes Store directly to time capsule leaving my 128GB Mac free? If so please help..

You can move your iTunes library.. Apple have explicit instructions to do it. If the library is moved to the TC and accessed over wireless, the efficiency of the whole system will drop dramatically..
A file you download goes.. Modem---TC--Laptop--Back to TC--Store on disk. Double looping the wireless slows it dramatically..
As far as using TC for your iTunes.. you CAN.. but SHOULD YOU?
Store files on the TC.
https://discussions.apple.com/message/24380694#24380694
This is asked several times a day.. obviously people are struggling with their latest SSD being too small.
The TC is not suitable for network file server.. but many people having no choice press it into service as such.
It cannot be partitioned. It was and is and ever shall be a backup device for Time Machine.
Major issues.
1. No backup.. no way Time Machine can backup a network drive. No place to backup to.. So all your files will be at risk. And you will need to buy a third party like CCC to do backup.
2. The TC cannot be partitioned and mixing TM backups and data is not great.
3. The drive is slow to spin up and quick to spin down.. there is no controls.
4. iPhoto in particular can easily corrupt its entire library with wireless networking causing a disconnection to one photo. Even if you do this;;; do not move your photo library... you have been warned!!
5. iTunes will constantly lose connection to the library. The disk is too slow to respond.. itunes on the computer will constantly spit out errors. Even in the midst of streaming the TC can spin down the disk due to caching.
6. Do not use any live files on the TC no matter what else you do.. if you edit files in whatever program the file must be on the local hard disk.
7. The only suitable location for most libraries is a computer. You can plug in an external hard disk.
Read pondini for some work arounds.
Q3 here. http://pondini.org/TM/Time_Capsule.html

HT1420 I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !

I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !

click on the store tab on the top left of iTunes. Scroll to where it says "Authorize this computer...". Click on that and enter your apple id and password then click authorize. The reason iTunes says that your computer needs to be authorized is because it is to be sure that iTunes knows can trust your new computer

Purchased music videos from iTunes but it will not play, no video or sound

Purchased music videos from iTunes but it will not play, no video or sound. There were several vidoes on the purchase I made and two of the videos will not play the video or sound. I've checked to see if they were waiting for download and nothing is there. Any suggestions.

Is your iTunes account authorized for this computer in iTunes? - to check, open iTunes, and in the top menu bar, select "store", then "authorize this computer". How to Authorize iTunes - http://www.apple.com/support/itunes/authorization/.

HT201209 I have remaining credit at the iTunes Store, but will not let me use without a download code! That code was thrown away month ago, after downloading it. How can I use my unused credit $??

I have remaining credit at the iTunes Store, but will not let me use without entering 'your Gift Card or Download Code' which, of course, was thrown away months ago, when I first put the code in! Originally it was put into my computer, now I'm trying to redeem on my iPhone. Anybody have any ideas....I mean it IS my money! Thanks Ruthie

What you are saying does not make sense. You redeem a card once, that's it. It doesn't matter what device you are using, as long as it's using the same account, you will get the reminder of your store credits.
Could you give more details now?

HT203175 On my PC when I attempt to go to the Itunes store it will not connect and it gives me error (-3221). any ideas?

On my PC when I atempt to go the Itunes store it will not connect and gives me the error message (-3221). any ideas?

Try this discussion...
https://discussions.apple.com/message/2229242#2229242
From the More Like This on the right.

HT1369 Please help, I have just bought 3 tunes from itunes, but they will not sync with my ipod? Any idea why?

Anyone any ideas, I have just purchased 3 tunes from itunes, but they will not sync with my ipod.

https://discussions.apple.com/message/23071575#23071575

TS1702 I purchased tiger eye: curse of the riddle box HD, full game. Received receipt for purchase from itunes store. Game will not unlock. All done on iPad . I deleted and reinstalled , no help

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