TS1702 it says that i have to pay again to download a game from itunes.. how can i get the game in my itunes and phone? do I accept the charges and it will be re-embersed? what should I do? I have the order confirmation number etc. if you need.

it says that i have to pay again to download it from itunes.. how can i get the game in my itunes and phone? do I accept the charges and it will be re-embersed? what should I do? I have the order confirmation number etc.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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I have two email accounts on my MacBook Pro and iPhone. My iPhone continues to send messages from either account that I choose. My MacBook says that one of my email account outgoing mail servers is Offline? How can I get that working again?

I have two email accounts on my MacBook Pro and iPhone that I have been using for a few years. My phone works perfectly for both accounts. Now one of my email accounts on the MacBook says the outgoing server is Offline? How can I fix that so that both accounts send and receive email. I have tried various things in settings but nothing seems to work.

Hi Rochdr,
You can use the following article to help you address this issue with your mail account in OS X:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I have games that I bought in the App store prior to registering in the Game Center. How do I get those games on my iPad into the game cenetr?

I have games on my iPad that I bought in the App Store prior to registering in the Game Cenetr. How can I get those games into the Game Cenetr?

Have you tried downloading the shows via the purchased tab in the iTunes app? That is where you will be able to find previously purchased TV shows. Try in there, but take note.
Note: Previously purchased TV shows are only available through iTunes in the Cloud in Australia, Canada, United Kingdom, and United States.
You can read more here ....
Downloading past purchases ....

I have a license for all adobe files but recently i had a virus and all my files were deleted.Now when i want to have them back with my redemption code it says that i cannot use it anymore.But my license is not expired.How do i get my files back??

i have a license for all adobe files but recently i had a virus and all my files were deleted.Now when i want to have them back with my redemption code it says that i cannot use it anymore.But my license is not expired.How do i get my files back??

Your redemption code was used to acquire an activation code. The activation code is what you need to use when you want to reinstall/enable the software again. Check your Adobe account online to see if the number(s) can be found there.

I pay to get music from Kazaa which uses a WMA format, when I try to add it to my Itunes it says that the songs is from a WMA format and Itunes uses AAC format, how can I get this music to my Itunes to put on my I-pod/

I pay to get music from Kazaa which uses a WMA format, when I try to add it to my Itunes it says that the songs is from a WMA format and Itunes uses AAC format, how can I get this music to my Itunes to put on my I-pod/

By converting the WMA files to AAC formatted files.

HT203167 I deleted an audiobook out of my iTunes library. Now I have to pay again to download it. Is this the only way?

I deleted an audiobook out of my iTunes library. Now I have to pay again to download it. Is this the only way?

Have you checked to see if the deleted file is still in the recycle bin. If so you can restore it and add it back into the library. If it is on an iPod or iOS device it could be transferred back to your library. As Steve says audiobooks from the iTunes store are currently supplied on a one time only basis, unlike most other purchases. Hopefully the position with audiobooks will change too over time. In the meantime you could Contact Support and explain the circumstances surrounding your error. They may be able to grant an exception and resupply your missing audiobook.
tt2

I lost a few songs previously purchased. I have to pay again to download them?

I lost a few songs previously purchased. I have to pay again to download them?

Even if you can't find the tracks on your hard drive there may a broken link somewhere in the iTunes library. Create a smart playlist that matches the track details to be certain. You should delete any broken entry from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help prevent partial downloads...
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

Hello, in december 2014 a bouth photoshop elements and know, sinds i downloaded something else from adobe, i can't get on it any more, i have only a trial version and in 30 days i need to pay. How is this possibel?

Hello, in december 2014 a bouth photoshop elements and know, sinds I downloaded something else from adobe, I can't get on it any more, I have a trial version now and in 30 days I have to pay for it. How is this possible?

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

My laptop got formatted and so did all my itunes information like music, contacts, and games. So how can I get all that back because if I just plug my iPhone into the laptop all my stuuf that was on my phone will be gone? help please

My laptop got formatted and so did all my itunes information like music, contacts, and games. So how can I get all that back because if I just plug my iPhone into the laptop all my stuuf that was on my phone will be gone? help please

http://www.wideanglesoftware.com/touchcopy/index.php

My iTunes Match automatically charged me for a second year when the first year finished. In spite of that, I have lost all of my playlists on my iPhone. How can I get them back?

My iTunes Match automatically charged me for a second year when the first year finished. In spite of that, I have lost all of my playlists on my iPhone. How can I get them back?

Hi,
No need to post three times!
Is iTunes Match still turned on on your iPhone? If not, you need to turn it back on.
If it is still on, go to settings, music app and turn off match- sign out of iTunes Store. Reboot iPhone, sign back into iTunes and turn on match. Poem music app. Does this help?
jim

I bought the song say something and it tried to download and it's in my library and I can play it but it has that little cloud thing beside it and when I tap it, it says that the done can't be downloaded at this time. How can I get it to download?

I bought the song say something and it tried to download and it's in my library and I can play it but it has that little cloud thing beside it and when I tap it, it says that the done can't be downloaded at this time. How can I get it to download? It's been like this for a couple weeks.

You can download it on your computer at no extra charge and then sync it to your ipod

I have Numbers on my iPad and iPhone. Do I have to pay again to download it on my Mac?

If I have Numbers for my iPad and my iPhone, do I have to pay again to download Numbers on my Mac?

Yes, unless it would normally be free. The developers need to create the Mac OS X and iOS versions of an application separately and may choose to charge for both.
(95184)

I have a mac book running leopard software, 10.5.8 how can I get my computor up to date as loin requires minimum 10.6.6

I have a mac book running leopard software, 10.5.8 how can I get my computor up to date as lion requires minimum 10.6.6.

You can upgrade from 10.5 to 10.6 with no problems. Any program that runs under 10.5 should run under10.6. See this list for compatibility with 10.6: http://snowleopard.wikidot.com/ You might have to upgrade some drivers for printers, etc.... And you will have to install Rosetta if you have any Power PC applications http://www.macobserver.com/tmo/article/snow_leopard_installing_rosetta/
To upgrade your iLife and iWork. If you only want iPhoto or other single apps from iLife '11 you can get them from the App Store after you've upgraded to 10.6.6. iPhoto, iMovie or Garage Band for $15 each and Pages, Keynote or Numbers from iWork '09 for $20 each.
You can order a Snow Leopard 10.6 install disk for $29 as long as you have at least 1gb of RAM and 5gb of free space on your hard drive. http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY
Once you are at 10.6.8 you can buy Lion for $29 from the App Store if you have at least a model 2,1 MacBook. Lion will require at least 2gb of RAM but really needs 4gb to run smoothly. As for programs see this list for compatibility with 10.7 http://roaringapps.com/apps:table Also Lion doesn't run any Power PC programs. To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Lion.
Before Mac switched to Intel processors they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications.

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option

I have an Retina display MacBook Pro with HMDI out port. I also have an HDMI to Component cable with Audio Plugs. How can I get HDMI out to work with this cable when plugged into the Component and Audio ports on my TV?

I have an Retina display MacBook Pro with HMDI out port. I also have an HDMI to Component cable with Audio Plugs. How can I get HDMI out to work with this cable when plugged into the MacBook Pro and connected to the TVs Component and Audio in ports.

Will not work. To my knowledge, dual converting like that isn't supported. The Mac must detect the connected video output device and that sort of info cannot be done across an analog component uni-directional connection.

TS1702 it says that i have to pay again to download a game from itunes.. how can i get the game in my itunes and phone? do I accept the charges and it will be re-embersed? what should I do? I have the order confirmation number etc. if you need.

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