TS1702 My cars 2 app mate app is not working after upgrading from ipad to ipad 2...... synced.... uninstalled and re installed several times as well as wiped ne ipad out and re did the whole proccess several times. how can I get this app working?

Question

I have installed the cars 2 app mate on a ipad 2 from an ipad 1 synced with itunes account.. all is working except this app. After many times of un installing and re installing aswell as talking to apple tech suport this app is still not working.... its there it just has no function...... how can i get this installed and working, my grandson is autistic and uses this app many hours a day........ it is important for me to get this up and running again for him.......

Answer 1

(1) So, I found a youtube video showing how to open up my iMac and replace a Disk drive. I opened it. I removed the disk drive. I opened the metal cover of the lid of the disk drive. It was clean and immaculate; so, it destroyed and debunked the dirty drive theory. But, just to make sure I sucked around the optical sensor with a vacuum and gently brushed it with a Q-tip.
(2) I then watched a you tube video showing how the drive operated (it was a drive supplied with power outside an iMac with a transparent cover unlike the opaque metal cover that we have on our drives). My scientific curiosity started to wonder if somehow the mechanical part (of the electro-mechanical assembly) was locked or jammed. So, I started messing with the arms with the utmost care after watching the video to see if i could move them manually. Yes on some. The main arm that is linked with the drive motor was immovable. The rest I played with a little bit, took great notice in the start of the video to see how the arms looked before inserting a disk. I then put it all back together.
It works now. My guess is that taking it out and then placing it back in along with the resetting options that others have done was the trick. I believe it is a possibility that the hard drive became locked mechanically in some strange manner after ejecting a DVD in conjunction with the uploading of the new OS. I believe the actual removal, reinstallation, and resetting of the drive put everything back into sync. My computer sits in a climate controlled dust free environment. I knew for a fact that this hard drive was OKAY.