TS1702 My ipod touch lost all info,try to restore now quicktime message needs updating ,have done that several times ,,whats wrong/???????

ipod touch will not restore and quicktime is not do the upgrade??

Start here:
Trouble installing iTunes or QuickTime for Windows
If more problem come back with details of the problem and what you have tried so far.

Similar Messages

  • After updating to Mavericks I can't open iTunes. I keep getting a popup telling me to unclick "run in 32- bit mode" in iTunes info. I have done that several times and rebooted. Everything else seems to be working fine.

    After updating to Mavericks, I can't open iTunes. I keep getting  a pop up telling me iTunes needs to run in 64-bit mode. After following directions several times to go to Finder, iTunes, Get info and "unclick 32-bit mode" it still won't work and i keep getting the smae pop up window. I've rebooted several times also.

    What version of iTunes do you have? The current version of iTunes for Mavericks is 11.1.5 and the default mode is 64 bit. If "Open in 32 bit mode" is checked and you cannot uncheck it are you logged on using an account with administrative priveleges?

  • After itunes finishes restoring my ipod touch 8gb, itunes still says itunes has detected an ipod touch recovery mode. You must restore it before using it with itunes. and i dont knwo what to do

    after itunes finishes restoring my ipod touch 8gb, itunes still says itunes has detected an ipod touch recovery mode. You must restore it before using it with itunes. and i dont know what to do

    Are you sure it is 1043? I've never seen that error before. But you can try disabling your security software, connecting the phone to a USB port directly on the computer (not a hub), and trying to restore again.

  • I am trying to install the newest version of Itunes and it fails with the message "Program cannot start MSVCR80.dll is missing from your computer. Try reinstalling program to fix this program.I have tried reinstalling several times but get same results

    I am trying to install the newest version of Itunes and each time I repeatedly get the message "Program cannot start MSVCR80.dll is missing from your computer Try reinstalling to fix this problem". I have tried reinstalling several times and I get the same message . Any ideas? I am most appreciative. I am using Windows 7.

    Hi 49balf,
    Thanks for visiting Apple Support Communities.
    I recommend removing and reinstalling iTunes using these steps:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    You can find the article with these steps and more information here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Best,
    Jeremy

  • Every time I create an account with iCloud then try to open it I get wrong ID or password. Even when I enter my birth date I am told it is incorrect. I have done this several times with the same results.

    Every time I create an account with iCloud then try to open it I get an error message: wrong ID or password. Also when I enter my birth date I am told it is incorrect. I have done this several times with the same results.

    Oldcameraman
    Please do not duplicate a thread. The threads are answered as soon as possible. We are not Adobe. Just user to user.
    I have answered your most recent of the duplicates
    Premier Elements 13 Organizer Works. Editor doesn't. Log in doesn't work
    It is uncertain just how far we can go to help you since you do not appear to have Premiere Elements any
    longer.Seems you demanded a refund from Adobe Chat, got it, and now are left with a non purchased program which I
    am not sure can be used.
    Duplicates tend to confuse the person asking the question as well as those attempting to reply. As I suggested in the
    above mentioned thread, try to sort out your situation with Adobe via its Adobe Chat.
    ATR

  • My laptop recently crashed and is unsalvagable with my itunes library on it.  My ipod touch has all of my music still on it.  Is there a way that I can put the songs on my ipod onto itunes on my new computer??

    My laptop recently crashed and is unsalvageable with my itunes library on it.  My ipod still has all of my music still on it. 
    Is there a way that I can put the songs on my ipod onto itunes on my new computer without loosing them or having to buy them all over again?

    Syncing to a new iTunes library or computer will erase your ipod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your iPod for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the ipod for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved: http://support.apple.com/kb/HT4946
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device

  • Ipod nano lost all songs- tried to restore and wont

    Hi, I hope someone ca help me.
    The ipod nano lost songs. when connected to itunes- all songs seemed to be able to be loaded onto the device- but once disconnected they were not there.
    Then tried to restore (didn't need update) and it said that it wouldn't restore because ipod files are used by another application- (not that I am aware???)
    I did the diagnostic test thing and it said:
    Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD , PCI bus 0, device 29, function 7. WARNING: problem with device.
    Obviously a problem with device.....Any clues- in very simple english- as I am a beginner- it took me hours to find this discussion forum!!!

    "all songs seemed to be able to be loaded onto the device- but once disconnected they were not there."
    This Apple knowledge-base article may help address that issue.
    Windows confuses iPod with network drive.

  • IPod Touch apps all un-sycned during restore

    I just restored my iPod because it was acting a little sluggish and laggy, and now alol my apps have been removed from the iPod. It glitched a few weeks ago and all my apps came out of their folders, so i spent a loonnnggg time setting up folders and everything, and now they all havent been synced. Im not going to sit there for an hour making new folders and all. What do i do? Also, there is no way (i think) to select all apps to sync, you have to manually tick every one you want- i dont plan on doing this either. Help!

    You first make sure your Backup is current then you Restore to Factory, then Restore from Backup. It puts everything back like it was. I did just that with my iPhone 3G a month ago (188 apps installed) without a problem.
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

  • IPod Touch lost all its charge in standby over 2 days please help!

    Ok, how in the heck could this have happened? It was at roughly 80% charge when I left it on my table on Friday evening, now its Sunday evening, I turn it on and it's got like 1% battery, its not even funny, it was a VERY thin red line (the battery)
    so how the HECK could this have happened? Could I have accidentally left it playing music? I mean, when I was walking home maybe a snowflake or two got on the screen but that couldn't have caused it. Please help, I am very worried, should I contact apple before my 90 days expire?
    By the way, this has NEVER happened before
    EDIT: I will fully charge it and leave it in standby overnight, if it loses like 50% battery, then I'll know to return it
    QUESTION: is the battery life really gonna suck now because I let the battery drain so much? I mean, it can't be good for the battery to go to 0%, anyways, I really hope not...
    EDIT AGAIN: I just came to realization...it was like -3 degrees Celsius (26.5 F) and the ipod was in my jean pocket....maybe that's the reason? but it couldn't be, because the ipod would have time to warm up again inside my house, anyways, just a thought.
    EDIT AGAIN: crap...I hope I didn't get condensation on it...

    mine discharges quickly when it is at home too. I suspect it is because of the WiFi.
    When at home it connects to my home network and downloads mail etc... therefore it's not sat doing nothing.
    If I leave it in the boot of the car (where it can't connect to WiFi) the battery doesn't lose its charge.
    Therefore, I suggest, you turn off the WiFi and give it a go.

  • I connected two ipod touches to my iphone itunes account and now text messages appear on both touches

    I recently purchased two touches for use by two children. I used my itunes account and named each device seperatly. I cannot figure out why when I text one device, the message appears on both. Also, the address book is also synching in the cloud and is the same on both devices. Do I need to use different itunes accounts or is there a setting I missed that makes them seperate, likea phone would be?

    Thank you. So I need to use seperate Itunes accounts for each device? If I plug in the device to a different Itune account, will it let me overright the touch? I was hoping to share applications. I was able to only put the applications from my account on each specific touch (I have a iphone 4g). So, if I want to text and facetime without it coming up on both touches at the same time, then I will need to synch with a unique Itunes acocunt then?

  • HT1386 my ipad won't sink; I continually get message:  itunes was unable to load data class information from Sync Services. Reconnect or try again later.  I have done both several times and still receive same messaage.

    My iPad won't sink with my computer.  I continually receive this message: "iTunes was unable to load data class information from Sync Services.  Reconnect or try again later."  I have tried this over a number of days and receive the same message.  Any suggestions??

    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    ITunes: Syncing media content to your iOS devices
    http://support.apple.com/kb/ht1351
    There are some similar posts on the right side of this page (More Like This). Look at those posts.
     Cheers, Tom

  • When i try to connect my iphone it says its not compatible and that i need to uninstall itunes and re-install the 64 bit version i have done this several times and it still keeps happening what do i need to do?

    recently i tried to connect my phone to itunes and a mesage poped up saying that i needed the 64 bit version of itunes and that i should uninstall the current one and reinstall the correct version, i have now done this about 5 times and still i get the same message and i cannot sync my phoe whichwas very annoying as i was about to go on holiday any help would be greatly recieved!

    Reboot before emptying the Trash, as stated in the article.

  • TS1702 Cannot download an issue of a subscribed magazine on news stand. The download has paused and cannot midway and every time I click on resume it asks to shut and restart  the app. Done that several times. Even restarted the iPad but the problem conti

    Cannot download an issue of a subscribed magazine on news stand. The download has paused and cannot midway and every time I click on resume it asks to shut and restart  the app. Done that several times. Even restarted the iPad but the problem continues.

    Do a search with Spotlight for ".plist" (without the quotes). In that list (should be very long) there should be a file named com.apple.itunes.plist. Delete that file by dragging it from the Spotlight list to the Trash. Don't worry if you drag the wrong file and delete it, as these are preference files that recreate themselves when you launch an application.

  • My itunes account was for uae store and i change it to the usa store  by a itunes gift card , When i change it i lost all of my purchased and i cant do any updates to the apps what should i do to get them back

    1- My itunes account was for uae store and i change it to the usa store  by an itunes gift card , When i change it i lost all of my purchased and i cant do any updates for  the apps and games  what should i do to get them back .
    2- Can I Transfer the amount to another Account .
    and thnx

    Call Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
    Best of luck.

  • TS3297 I have installed, reinstalled, repaired, retarted and followed all trouble-shooting tasks; Now I am getting "Apple Supprt Application not found: error 2(Windows 5). Please uninstall and reinstall itunes.  I have done that. It is listed in my progra

    I am trying to install itunes on my computer (Windows Vista).  After initial instillation I got an error  42404 A required itunes componenet is not installed; please repair or re-intall itunes and error 50, cannot access itunes store at this time.  Please try later. I have done that multiple times; uninstalled all components, reinstalled all components, repaired all components, restarted my computer.  I have changed firewall settings to allow acess to all of the apple components.  I have made sure the required ports are open.  All of the components are showing on the installed programs section of my control panel.
    I am now getting an error message that says that Apple Support Application is not found error 2 (windows 5).  It is listed in the installed programs and I have repaired it.
    I am out of options.  And help would be appreciated.

    'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Maybe you are looking for