TS1717 When trying to purchase a song, itunes comes back and says my ID has been disabled. I am signed in and I get emails.
When trying to purchase a song, itunes comes back and says my ID has been disabled. I am signed in and I get their emails.
It is very hard to contact live help unless you have Apple Care:
http://www.apple.com/support/contact/
Just to make sure you've followed the Express Lane this way (Account Management):
You're having a problem with your account, not the iPhone, so email via the Express Lane may be your only contact, sorry.
Similar Messages
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I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks
Contact itunes support:
http://www.apple.com/support/itunes -
After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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When trying to download an app, I am being told my Apple ID has been disabled! Why is this happening? How can I fix? Please Help.
We are fellow users, we won't know why it's disabled. You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your device by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
i keep getting a message of an error (-50) when trying to purchase a song on itunes. anybody knows why?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81068) -
TS1424 recieving a 502 error when trying to purchase a song
recieving a 502 error when trying to purchase a song, Help
Welcome to AD!
The top 4 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) Time or time zone not correct on your PC.
3) The culprit was Norton. Ggo to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.)
4) Delete or cut the preferences.xml file which contains your iTunes preferences.
Close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. You'll need to set your preferences back to what they were and then connect to the iTunes store. -
When trying to purchase anything on itunes I am getting an error message. (There was an error in the itunes store. Please try later - 42408) Why is this?
poppypower wrote:
When trying to purchase anything on itunes I am getting an error message. ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?
I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
[topic moved to Flash Player forum] -
Has anyone heard of error 45054 when trying to purchase music from itunes?
Has anyone run into error 45054 when trying to purchase music from itunes?
I had this problem just recently.
I discovered that the problem was located here: ROOT / Users / Shared -- if you open that and the "adi" folder has a little red minus symbol in its corner, your permissions have somehow been lost. (If you can't see your root directory, open Finder Preferences and, under sidebar, check "Hard disks." That will make your root drive visible.)
If the "adi" folder has the red minus symbol, right-click the folder and select GET INFO.
Sharing & Permissions is probably set to "System: Read & Write | wheel: Read Only | everyone: No Access"
If so, your user account has no permissions, and that means iTunes can't use the folder properly.
To fix this, first unlock the folder using the padlock icon in the bottom-right corner of "get info." You will have to supply your admin password to do this.
Then click the little + sign in the bottom left corner to add a user, and select your user ID from the list of choices. Give yourself Read & Write permissions. (Alternatively, you could change the permissions of "everyone" to Read & Write; others have done that, but I was leery of doing it).
Re-lock the folder when you're done.
Hopefully that will solve it. -
I am attempting to purchase iTunes - and I getting a message that my apple ID has been disabled - I have reset it and still get the message
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?
Contact itunes support.
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When i plug my ipod in, it shows up on desktop as a hard drive, but wont show up on itunes. All my music/videos everything has been wiped off somehow, restored it and still wont work! Please help!
- Have you tried the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
- You can try disabling the camer notification
http://support.apple.com/kb/TS1500
- Do you have any camera, scanner or similar software installed? That may prevent iTunes from seeing the iPod. -
TS3988 when I try to purchase from the store now, it says my account has been disabled. WHY????
When i try to purchase from the store now, it says my account has been disabled. WHY??? I have purchased recently with no problems.
Ray88Ray88 wrote:
What do i do to correct this? ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!
Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB -
I have turned on iCloud on my new iPhone and on my PC. I am attempting to download my old purchases that I lost on a crashed computer, but iTunes keeps telling me that my ID has been disabled. I am frustrated
http://www.apple.com/support/contact/
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