TS1741 my iPhone and iPod are no longer being seen by iTunes on my computer. Everything is up to date.

my iPhone and iPod are no longer being seen by iTunes. All software is up to date. I have tried following the fixes suggested by the support on iTunes, to no avail. my computer said that my iPhone 5 is "older" and that usb2 is not compatible with usb3 on my computer. it worked until a week ago. can someone help?

See TS1538: iOS: Device not recognized in iTunes for Windows.
tt2

Similar Messages

  • My iphone and ipod are not longer being charged by the pc

    my iphone and the ipod are not longer being recognized by the computer

    Clean the dock connectors.
    Try a different sync cable.
    Try a different USB port.

  • HT1386 Since installing the latest itunes to windows 8 my iphone and ipod touch is not being recognized in itune

    Since installing the latest itunes to windows 8 my iphone and ipod touch is not being recognized in itunes, therefore i can't change playlists or add songs etc. Is this a fault with itunes as it was fine with the older version or is there something i can do. I'm not on IOS yet but would like to backup my phone first but can't do that atm due to not being able to view my phone on itunes!
    Thanks

    Hi, jodie_0182.
    I would recommend the steps in the article below.  See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If the above step does not resolve the issue, try all remaining steps in the article. 
    Cheers,
    Jason H.

  • I reset network settings on my iPhone. However now it looks as if my iPhone and iPad are no longer linked. They are both connected to my apple account but when I send an imessage from one it is not picked up by the other. What do I do?

    I reset network settings on my iPhone. However now it looks as if my iPhone and iPad are no longer linked. They are both connected to my apple account but when I send an imessage from one it is not picked up by the other. What do I do? If anyone can help it would be very much appreciated. Many thanks x

    Check Settings > Messages > Send & Receive on both your iPhone and your iPad to make sure that the following are all true:
    (1) you have selected the same Apple ID on both devices,
    (2) you have the same entries checked under "You can be reached by iMessage at:" on both devices,
    (3) you have the same entry checked under "Start new conversations from:" on both devices,
    and
    (4) that the entry checked in #3 is one of those checked in #2 on both devices.
    When you say it has affected your iCloud account, what effect has it had?

  • I've had a fault with the hard drive on my laptop, it's been replaced and now my iphone and ipod can not sync unpurchased items with itunes. Is there anyway of sorting this without uploading all of my CD's again?

    I've had a fault with the hard drive on my laptop, it's been replaced and now my iphone and ipod can not sync unpurchased items with itunes. Is there anyway of sorting this without uploading all of my CD's again?

    If your CDs are on your iPod/iPhone, they can be recovered from there,see this post:
    https://discussions.apple.com/message/11857427#11857427
    Your problem shows the importance of making backups.

  • TS1369 Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode."  The ipod is no longer being recognized by itunes.

    Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode."  The ipod is no longer being recognized by itunes.

    I am having the exact same problem.  My ipod has been stuck in disk mode for over two hours and now itunes is frozen.

  • Can I back up my iPhone 4 to the cloud without being connected to iTunes or a computer

    Hi, can I back up my iPhone 4 to the cloud without being connected to iTunes or a computer......sorry, never used cloud before!

    Yes.
    http://support.apple.com/kb/ht1766
    Regards.

  • I have windows XP and last night i updated my ipod touch and this morning its not being recognized by itunes OR the computer... Can someone PLEASE help me... This is my life!

    i updated my ipod touch last night and woke up to the default screen from when you FIRST buy one and they tell you to sync it with itunes. It was recognized last night and now it isnt at ALL. I Really need some help... This has been frustrating me all morning. I would really appreciate it

    - Try manually placing the iPod in recovery mode. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Next, try placing the iPod in DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Playlists delete everytime iPhone and iPod are plugged into iTunes

    I'm not sure if it's a setting in iTunes or what, but whenever I plug my iPhone 4 AND my iPod touch into iTunes, all of my playlists are deleted. My iPhone 4 is running 4.2.6 and iPod is on 4.2.1, neither are running altered or jailbroken software. Running iTunes 10.1.2.17. Music is set to manually manage.
    Message was edited by: Mike.Simon.0

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    You said:
    No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this. 
    That may be necessary, It is not what you want to do/not do but what is required to resolve your problem.

  • HT1338 my iphone and ipad are no longer syncing to my macbook air

    I dont know why I can no longer sync my iphone and ipad to my macbook air. It is a recent change - sometime during January. Any ideas?

    Check Settings > Messages > Send & Receive on both your iPhone and your iPad to make sure that the following are all true:
    (1) you have selected the same Apple ID on both devices,
    (2) you have the same entries checked under "You can be reached by iMessage at:" on both devices,
    (3) you have the same entry checked under "Start new conversations from:" on both devices,
    and
    (4) that the entry checked in #3 is one of those checked in #2 on both devices.
    When you say it has affected your iCloud account, what effect has it had?

  • TS1559 I must say I am very dissapointed with some of apples ethics. I have spent thousands of dollars on iphones and ipods not to mention hundreds in the itunes store, I now have a iphone for I cant even get wifi or bluetooth on?

    I have tried every suggestion availiable. I have no service to my iphone 4 and would just like to use it as an ipod. I cannot connect to wifi no matter what I do, infact i can't even turn on wifi because it is will not move, like it is frozen or something. I am really choked that wifi and bluetooth are not availiable to me. I also dont not understand the reasoning in charging me 35 dollars to talk to someone about a products apple sold and provided me with. I have spent thousands of dollars on apple products over the last few years for kids, myself, and family, not to mention I have spent thousands in the Itunes store for these products that are of no use to me. It absolutely disgusts me! I also bought an i pod touch for my stepson four or five years ago. He came to me the other day and asked me if he could use one of my Ipods. I asked him where his was? He told me it never worked right from day one and kids being kids, he never told me. So I plugged it in charged it up and all it does is is make static when it's turned on. You cant even listen to music on it. with head phones or otherwise.

    Do you have a question?

  • My iPod touch isn't being recognized by iTunes but my computer recognized it.

    It recognized before but isn't working now. I tried all the troubleshooting and nothing is helping. What can I do?
    My iPod is an iPod touch 5th gen and I have the latest version of iTunes on my computer. Help me please!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod Touch is not being recognised by iTunes or my computer, yet still charges. I have done EVERYTHING.

    When I plug my iPod in, my computer makes the 'ding' noise. However, neither the computer or iTunes actually recognises that there is anything there, yet it still charges.
    This iPod is BRAND NEW. I havn't even had the chance to ACTIVATE it yet. I installed the latest version of iTunes. I have tried THREE different USB cords, and EVERY USB available. I have restarted my computer. I have restarted the iPod. I have waited until it was charged. I have spend about HOURS going through Apple Support, and looking up alternative solutions from people having a similar problem. Most of their problems were fixed by wiping the iPod... mine isn't even activated yet.
    Solve this one, Apple. WITHOUT sending me a replacement.

    Is iTunes version 11 installed? Just do not say latest.
    Did you try everything here?
    iOS: Device not recognized in iTunes for Windows
    including here
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    Next try another computer to help determine if you have an iPod/cable or computer problem
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • My iPad will no longer sync with my mac.  My iPhone and iPod are connecting fine.  Please help

    The connection is working because the ipad will still charge but it will not sync.

    Are you using the original cable that came with Nano and not your iPhone's cable?  Have you worked through the troubleshooting in this Apple support document?
    http://support.apple.com/kb/TS1410
    B-rock

  • My Iphone and Ipod are all ready set up but I want to change my Apple ID for each each user to be able to have their own iCloud backup.  So How do I change it once its set up and still use same Itunes password?

    Ok we have a 4 users and I want them all to have the same Itunes account to purchase from, but I want them all to be alble to have thier own Apple ID to be able to keep contacts and things serperate.  How can I change the Apple ID on our devices since they are already set up?

    Settings-icloud-scroll to the bottom, select delete, if you want to keep the content select keep, otherwise it'll remove it. Then once it is done add the account information for the account you want on that phone.  Your apple ID in settings-store will remain the same and each device can still purchase/use content from that account.

Maybe you are looking for

  • Is There a Way to Pop Up a Message for a Timed Period?

    Is there a way to temporarily throw up a pop up message then have it automatically cancel out on its own so the user is informed of a message without having to actually respond to it? The idea is that I would "like" to be able to throw up a message t

  • Is there any way of extending a polynomial trendline in Numbers '09?

    Hi, The question title says it all really.  Is there any way of extending a polynomial trendline in Numbers '09, beyond the data that I currently have?  I can do this in Excel, but would like to be able to do this in Numbers too. Thanks, Nick

  • How to use the phone's Mini-Keyboard Input with the 'Textbox'(MIDP2.0)?

    (My apology. My English is not perfect but I'll try my best. >_<) Hi. I'm trying to create a textbox(in my own little application) that is compatible with the mini-keyboard input feature. This problem involved any device that have a built-in "mini-ke

  • Using ms project 2007 and vba macro to list all the custom fields used in the project?

    Hi,Using ms project 2007 vba macro, I would like to be able to list all the custom fields used in the project and their corresponding field names. e.g. let us say I create a calculated duration field and name it "expected duration" and the name of th

  • Viewing pdf in a frame

    I am wondering whether it is possible/practical to design a website page so that viewing a pdf can be achieved within that page, say in a frame, rather than to have the pdf open in a separate window/program/tab. I am looking to allowing clients to vi