TS2446 Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.

Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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Every time I try and buy something on the App Store I am asked a sucerity question is there a way to stop them thanks

Every time I try and buy something on the App Store I am asked a sucerity question is there a way to stop them thanks

Yes, once you correctly answer them and verify your ID, the requests will stop until you make changes to teh account again.

For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

iTunes Support -
http://www.apple.com/support/itunes/

I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100016)

My Apple ID is disabled. Earlier this month fraudulent charges were made, and have now been resolved. But when I tried to buy something in the app store, it says my Apple ID is disabled.

I have gone to the apple website and changed my password already. I logged in on settings on my phone with my new password, and a box popped up saying I needed to verify my credit card. When I go there, it says I am disabled still and I can't do anything. Then when I go to the app store, it still says my Apple ID has been disabled. Please help! I am technology impaired...

Hello jek28,
Thanks for using Apple Support Communities.
If you're getting the message that your Apple ID has been disabled for security reasons, then please follow the directions in the article below to resolve the issue.
If your Apple ID has been locked - Apple Support
Have a good one,
Alex H.

I'm trying to purchase something from the App Store and it keeps saying Error, try again later. Why is this happening?

Somebody please help. I've been trying to purchase Logic Pro for the longest time and my App Store keeps saying, Error try again later. It's really bothering me. I need Logic Pro immediately and the App Store refuses to cooperate with me.

Restart your computer and try again
never hurts to try. ha

I have an iCloud account but don't know how to access it.

It is running out of space so I need to delete some content. Also, I purchased an audiobook some time ago that I belive is on my Cloud. Can anyone help me, please?

Hey wheaten,
Thanks for using Apple Support Communities.
You can use iCloud features and access the web apps on iCloud.com.
iCloud: iCloud account
http://support.apple.com/kb/PH2583
Managing your iCloud storage
http://support.apple.com/kb/ht4847
Have a nice day,
Mario

HT204053 I have a school ipad with iCloud using a different ID (my school email address) . I am leaving and want to buy my own ipad and transfer all my data and docs to my personal iCloud account but don't know how to do this without deleting all data and

I have a school ipad with iCloud using a different ID (my school email address) . I am leaving and want to buy my own ipad and transfer all my data and docs to my personal iCloud account but don't know how to do this without deleting all data and photos?

Heya Katie!!
So, the article you have there, HT4895, is pretty good. Just look at the FAQ section of it.
But basically, you will want to create a backup on your computer through iTunes...Just plug your current iPad into it and make sure your iPad and iTunes are logged in with the same Apple ID. At that point, just create a backup.
When you get your new iPad, and before you plug it in or set it up, follow the directions in this link to change your Apple ID. http://support.apple.com/kb/HT5621?viewlocale=en_US
Once you have that done, plug your new iPad into your computer to sync up with iTunes. Follow the directions for Restore from Backup and it should bring all that info back to your new iPad.
And changing your Apple ID email info will allow you to have your own!!! This should solve all your issues and GL!!!

I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them

I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them or get them out of my trash and they keep multiplying. And to make matters worse, I tried renaming them as pdf files thinking that might do the trick.

oh boy ! I'd ask you if you knew what kind of files they were or where they came from, but I don't think you could help me a bunch. Try going to the Utilities folder and running Disk Utilities. If you want to empty the Trash and it won't empty, go to the finder and choose "secure Empty trash". Worse case scenario-you may have to reinstall Snow Leopard, but I don't know what else to suggest. If you have a DVD of Snow Leopard, boot up from that, and reinstall the OS. This will not touch the stuff you have on your Hard Drive, then you can update from 10.6 to 10.6.8, otherwise Onyx? Maybe those files are part of the OS which needs them to keep running. if you hold down the Shift key on reboot, you can reboot in Safe mode and maybe you can take the files out of the trash that way
good luck
John B

How can I change the appe ID that is registred in my Ipad? It was bought for a friend and he put his own ID. I have my ID but I don' t know how I can install it in my Ipad

How can I change the appe ID that is registred in my Ipad? It was bought for a friend and he put his own ID. I have my ID but I don' t know how I can install it in my Ipad

Tap on the id in Settings > Store and log out of it and then log in with your id. But if there is any content on the iPad from his account then you are probably better off resetting back to factory defaults via Settings > General > Reset > Erase All Content And Settings and starting 'as new' with it - content is tied to the id that bought/downloaded it so your account won't be able to download updates to any of his apps, and unless his account is authorised on your computer's iTunes and his content is on there then it will be deleted when you sync to it.

So when I try to update or download an app it says I don't have enough storage. I don't know how to use iCloud and stuff soo what do I do? Help! I don't wanna delete any pics either.

So when I try to update or download an app it says I don't have enough storage. I don't know how to use iCloud and stuff soo what do I do? Help! I don't wanna delete any pics either.

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

I purchased an album on iTunes - Magna Carta - On July 9th. The album is all grey in My Music and I cannot play anything. I have the reciept however I don't know how to address the issue.... I have since bought music and it downloaded fine.

I purchased an album on iTunes - Magna Carta - On July 9th. The album is all grey in My Music and I cannot play anything. I have the reciept however I don't know how to address the issue.... I have since bought music and it downloaded fine.

Hey kaliapple,
Thanks for the question. First, you can try deleting and redownloading the purchase by following along with this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If that doesn't resolve the issue, then you can read how to report an issue with your purchase here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
David

I have iphone 4 . I don't know how that happened that the normal color on all icons changed ( for example, normally green color phone icon is now purple color ) and photo pictures turned negative ( ghost-like ). Your help will be appreciated .

I have iphone 4 . I don't know how that happenned that the normal color on screen and all icons changed ( for example , normally green color phone icon became purple color ,) and photo pictures turned negative appearance ( ghost-like ) . Any idea how to fix this mishap ? Your help will be appreciated.

Hi kshieh
You can try two possible steps:-
1]Triple click the home button. You should get an accessibility menu.deselect the negative/black and white option.
2]Go to settings->General->accessibility->and deselect invert colours.
That should fix it
Rithwik

Hello Simple problem - don,t know how to solve it. With Premiere CC when I try to do a selection (click... drag... release the click) very often it stop way before the end of the move I'm swinging the Magic Mouse. I taught that the mouse clicking was de

Hello
Simple problem - don,t know how to solve it.
With Premiere CC when I try to do a selection (click... drag... release the click) very often it stop way before the end of the move I'm swinging the Magic Mouse. I taught that the mouse clicking was defective and went to get a new Magic Mouse after lots of frustration. Today, I have an edit to do it it does the SAME thing !!
I was like ????#$%?&*(???
Opened all the lights and taught I've trow the new mouse to the garbage and was using the defective mouse again... no !! - ??
Actually, the bran new mouse is doing the same thing. What I understand after investigating on the motion and watching carefully my fingers !! - is that when I click I have to keep my finger at the EXACT same place on the mouse... drag and release and it's fine. If I click by pushing on the mouse and my finder is moving of a 1/32th of a millimeter, it will release and my selection will be to redo. You can understand my frustration ! - 75$ later... same problem, but I know that if I click with about 5 pounds of pressure and trying to pass my finger through the plastic of the mouse, it you stay steady and make it !
The problem is that scrolling is enable while clicking and it bugs.
How to disable it ??
Simple question - can't find the answer !

Helllooo !?
sorry but the Magic Mouse is just useless with the new Adobe Premiere CC and since I'm not the only one but can't find answer this is really disappointing. This mouse is just fantastic and now I have to swap from a USB mouse to the Magic Mouse every times I do some editing. My USB mouse if hurting my hand somehow and I want to got back to the Magic Mouse asap. Please - for sure there is a simple solution !
Thanks !!

HT1430 My iPad is lock don't know how to unlock it

My iPad is lock don't know how to unlock it

If you're talking about a passcode lock then you'll have to restore the device with a computer with itunes. If you can use a computer that you've been syncing with then you'll be able to retain the current content on the ipad. If you haven't been syncing with a computer, or you otherwise don't have access to that computer, then you'll still be able to restore but you'll lose whatever is on the device.
iTunes: Backing up and Restoring iOS software
http://support.apple.com/kb/HT1414?viewlocale=en_US
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US

TS2446 Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.

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