TS2529 Tried everything. Still get "backup could not be saved on the computer". Have iPad 1 and Windows 7 (64 bit) with all latest updates.
Tried everything. Still get "backup could not be saved on the computer". Have iPad 1 and Windows 7 (64 bit) with all latest updates. Now what? Is iPad 1 now incompatible with iTunes?
Have you tried here:
iOS: Troubleshooting backup issues in iTunes
Have you tried deleig the existing backup file? I\You can find it location here:
iTunes: About iOS backups
Saying your tried everything provides us with zero information as to what you did try.
Similar Messages
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At the end of a synch I am getting the following error message "iTunes could not back up the iPod because the backup could not be saved on the computer". Any ideas on how to resolve?
See:
iOS: Troubleshooting backup issues in iTunes
Try going to iTunes>Preferences>Devices and delete the existing backup so iTunes creates an entire new one vice changing the existing one. -
i just tried to sync for the first time (iohone to PC) and i receieved an error message saying " it iTunes could not backup because backup could not be saved to the computer"
just as i've posted the same issue here hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))
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iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
Thank you.
-Kait
My phone is the iPhone4 and my computer is a Windows VistaI doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction. -
HT201210 backup could not be saved on the computer
I have deleted a lot of file and I still get this message when trying to update my iPhone (4S) that the backup could not be saved to my computer. What should I do next?
Here are some steps to assist you;
http://support.apple.com/kb/ts2529 -
Backup could not be saved on the computer
Everytime I try to sync my iPod touch 4g with my notebook PC running Windows 7, I get this message:
"iTunes could not back up iphone because the backup could not be saved"
I found all sorts of "solutions" on the web, none of which worked:
Delete the current backup
Run iTunes as administrator
create a new user and run iTunes
change the timezone
delete different files
running iTunes on a different computer running XP
Some jailbreak fixes - don't want to jailbreak
Any other ideas? Seems like there should be a log file somewhere that might
help. Anybody use a 3rd party tool to backup/restore?
Mikechange icloud backup to local backup on this compuet. this worked for me.
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ITunes could not restore iPhone because the backup could not be saved on the computer
Help
Ok...understood... This was the first thing that came to mind. my backup size is a little over 26 GB and I have a little over 28 GB free space on my hard drive, is this free space sufficient, would I need to free-up more space and if so, how much?
HELP!!!!! PPPPRRRRRRRREEEEEEASE!!!! -
After I sync my ipod itunes is giving me the message that backup for my ipod cannot be saved on the computer does anyone know what I could do to fix this issue?
Check out this Apple document -> iTunes: "Backup could not be saved on the computer" alert message
To resolve this issue, delete the backup in iTunes Preferences and then create a new backup. If you would like to retain a copy of the backup, you can move the backup file to a different location. The backup is located in the locations below.
On Windows Vista and Windows 7:
\Users\[username]\AppData\Roaming\Apple Computer\MobileSync\Backup\
To delete the backup file:
Open iTunes Preferences by choosing iTunes > Preferences (Mac) or Edit > Preferences (Windows).
Select Devices.
Select the device backup to delete.
Click Delete Backup. iTunes will ask if you are sure you want to delete the backup. Click Delete Backup.
Click OK.
To manually create a new backup, right-click (or Control-click) iPhone on the left side of the iTunes window under Devices and choose Back Up from the shortcut menu. -
Itunes could not back up iphone because backup could not be saved on the PC
I am not able to backup my iphone. After the last step it always comes up with this message "itunes could not back up iphone because backup could not be saved on the computer" . I tried all solutions mentioned earlier like changing time zone, deleting previous backups & manually backing up, changing user admin, running itunes as an admin, etc .
I guess my problem lies in the Camera roll. I deleted all my pictures in it and I am left with 3 images. I guess they are corrupt as I am not able to delete them. When I try to delete them from iphone gallery, it crashes. When I try to delete it from external devices like when its connected to PC, same problem occurs, cant delete these 3 pictures. I guess they are corrupt.
Can you please let me know what to do.I dont know want to restore to factory settinsI doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction. -
I can't update my IPAD2 to IOS6. I've tried through ITUNEs. I get a message after IOS6 is downloaded and extracted, to the effect of "could not backup the IPAD2 because the backup could not be saved to this computer." I've tried directly from the IPAD, and by connecting through ITUNES to two separate computgers. Can anyone help? Thank you.
However after part of the Itune update completed a message came up on the screen
saying "The feature you are trying to use is on a net work resource that is unavailable.
Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.) -
ITunes could not restore the iPhone because the backup could not be saved on this computer
Dears,
Today I planned to update my iPhone 4 to iOS7.
After update while my iPhone was connected to the computer, it didn't work and iTunes asked me to restore my iPhone before I can use it.
Well, I had to click Ok and iPhone was restore to factory settings and removed everything.
Now I went to iTunes again to restore the entire backup I created eariler for the photos, videos, contacts and everything 20+GB.
The iTunes starts the restore process but stoppes in the middle of the progress and gives the error:
iTunes could not restore the iPhone"My iPhone Name" because the backup could not be saved on this computer.
I tried 3 times but no avail.
If my C: drive is almost full and it might be the issue, can I move my backup files to another location D: drive for example and restore them to my iPhone?
Please help me.
Thank you.I get the same issue w/ an iPad that I just updated to the latest iOS. I made the backup before upgrading the iOS. Now when i try to restore that backup made 35 min or so ago, I get this error. Help!
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what happens if i receive a pop up saying: Itunes could not back up the iphone bacuase the backup could not be saved on this computer. what should I do?
Hi Suphia,
Thanks for visiting Apple Support Communities.
If iTunes isn't able to back up your iPhone, the steps in this article can help:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Best Regards,
Jeremy -
How do I fix the following error? itunes counld not back up the iphone because the back up could not be saved on the computer?
I updated to iOS 5.0.1 days ago and didn't receive that notification until just now...
This time I synced new photos I took yesterday, and it gave me the:
"iTunes Sync: 54 items could not be synced. See iTunes for more information"
Perhaps it kicks off when new items get synced.
I've decided to rent a movie yesterday. Once it gets deleted, I'm curious to see if it jumps to 55 items. -
ive tried everything ive read on here plus search www...
still comes up with the error in step 6 of 6 while syncing.. or about a third of the way in if performing a manual backup
driving me nuts!!!!!!!!!!!!!!!
anyone got other ideas??BT I tried option 1.. nothing happened
I really want to avoid restoring if possible -
Hi Has anyone had the error message above when syncing I Phone 4 and if so, how did you fix?
Thanks
ColinTo resolve this issue, delete the backup in iTunes Preferences and then create a new backup. If you would like to retain a copy of the backup, you can move the backup file to a different location. The backup is located in the locations below.
On a Mac:
/Users/[username]/Library/Application Support/MobileSync/Backup/
On Windows XP:
\Documents and Settings\[username]\Application Data\Apple Computer\MobileSync\Backup\
On Windows Vista and Windows 7:
\Users\[username]\AppData\Roaming\Apple Computer\MobileSync\Backup\
To delete the backup file:
Open iTunes Preferences by choosing iTunes > Preferences (Mac) or Edit > Preferences (Windows).
Select Devices.
Select the device backup to delete.
Click Delete Backup. iTunes will ask if you are sure you want to delete the backup. Click Delete Backup.
Click OK.
To manually create a new backup, right-click (or Control-click) iPhone on the left side of the iTunes window under Devices and choose Back Up from the shortcut menu.
Please let me know if this resolves your issue.
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