TS2529 Updating iPhone 4 to IOS 7 and I got the "unknown error" message. I now have a white apple with a line under it on my phone. Help! Do I restart, unplug, head for the Apple store? It's my only phone.

I really don't know what to do. Suggestions?

I had that several times but eventually cleared its self and updated only had to restore one device out of four
That is the price of updating on first day

Similar Messages

Just published a new site to an FTP server and I got a 404 error message saying the site doesn't exist. When I retype the name of the site, I get a page from my hosting service saying this is the future home of [my site]. Any ideas?

Just published a new site to an FTP server and I got a 404 error message saying the site doesn't exist. When I retype the name of the site, I get a page from my hosting service saying this is the future home of [my site]. Any ideas?

Hi roddy,
thanks for responding. I read your link, looked at my settings and they were all correct. I tried to do a republish and got this message: The requested URL /childrenandcaring/index.html was not found on this server.
When I type the address in the address bar, I go to the site and the page says: This is the new site childrenandcaring.com
Any other ideas?
Suzanne

I inadvertantly dropped my iphone 3 and now have a white screen with green vertical lines to the right. It won't sync with itunes due to an error. What can I do?

I inadvertantly dropped my iphone 3 and now have a white screen with green vertical lines to the right of the screen. It won't sync with itunes due to an error. What can I do?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If it does not resolve the issue, the device is permanently damaged and will require replacement.

I dropped my iphone 3gs and the screen has gone blank now showing a white screen with no icons can anyone advise me how to fix it?

I dropped my iphone 3gs and the screen has gone blank now showing a white screen with no icons can anyone advise me how to fix it?

Tim is correct.
But, first step with 3GS white screen and most iPhone problems is Reset, hold both home and power buttons until iPhone begins to restart itself, usually about 10 seconds of holding both buttons. If still white screen.
Next step would be Restore the iPhone Firmware with iTunes on your computer. If still white screen.
Next step would be to follow Tim's advice, if you had not already.

Recently updated iPad 2nd gen and wooden bookcase is gone form iBook app now just a white screen

recently updated iPad 2nd gen and wooden bookcase is gone form iBook app now just a white screen

Yes, if you updated to iOS 7 you also got a new version of iBooks. The new iBooks app does not have the wooden shelf theme at all. The library has been re-styled for iOS 7 to be a plain white area listing your book or pdfs.

All of my I work programs in iwork won't open and say they are damaged. Any ideas. The programs have a white circle with a line through it similar to the ghost busters logo. Any thoughts?

All of my iworks programs, pages, keynote, and numbers have a white circle with a line through it, kinda like the Ghost Busters logo. None of the programs will open and the error messages reads that they are damaged. How do I repair?

What you describe is what we get for apps dedicated to PowerPc only when installed on a macintel machine.
I'm surprised by this behavior for iWork apps which are designed as universal ones.
How were they installed ?
Did you used the installer or did you borrowed them from an other machine ?
If it's case 2, maybe the device used to move the files was not a HFS+ one.
The only correct way to install iWork is to apply the installer and the late iWork updater.
Yvan KOENIG (VALLAURIS, France) lundi 25 avril 2011 11:48:24

I have tried to download an app from the App Store for my I phone 4s with iOS 6, it is saying unknown error occured! I have tried turning phone of and signing out of the App Store but it will not let me sign back in saying the same thing, unknown error oc

I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?

Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is.

I downloaded new version of itunes. Then itunes asked if i wanted the latest version for ipod. itunes said it was getting ipod ready for download, then there was an error message. Now ipod is locked up with a apple on the screen and a line under it

I downloaded the latest version of itunes. Then itunes asked if i wanted the latest version on ipod. Itunes was getting ipod ready then a error happened. Now ipod is locked up with a apple on screen with a download line under it. Also itunes will not recognize ipod like it has before. If anyone can help it would be appreciated. Thanks

Do a hard reset, put it in DFU Mode and do a manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

HT4623 Trying to update IPad to iOS 6. . . but get error message "Unable to check for update - An error occurred while checking for a software update

I am trying to update my IPad 2 to the new iOS 6. . .but when I check ofr updates, I get an error message "Unable to check for update - An error occurred while chekcing for a sofware update" .
I have powered off and tried again . . .but it still cannot . My Wifi is fine - and the IPad is plugged in.
Are other people having these issues.
I tried to log onto Apple support and got an DNS error message. . .
Carrie Mae

Could be the update servers are overloaded. Keep trying.

I get the -1 error message when i have tried to restore my iphone, the phone will no longer work how can i rectify this?

I have tried to restore my iPhone but when it has gone through all the restore I get the -1 error message and now my phone will not work at all, how do I rectify this please.

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

I attached my perfectly functioning iPhone 4 to my computer to update and came back to an error message saying I have to do a factory restore which cause me to lose everything recent because I'm not even sure that the backup completed correctly

I left my iPhone attached to my computer to do an update and now I can't use the phone at all. It was taking so long I left it, when I came back there was an erroe message saying that I need to do a factory restore on the phone. It wasn functioning perfectly before I attached it to iTunes to do the update and now since I can't even be sure that the back up completed, I'm faced with losing a lot of stuff recently added to my phone.
I don't want to do a restore, I just want my phone back to how it was this afternoon before I connected it to iTunes.

If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios.

HT4623 I am placed in India.Maps in Iphone is not working after I had updated it to IOS 6.It just gives an error message.

My Maps in Iphone 4 IOS 6 are not working
It just gives an error message when I try to search the route .
In IOS 5,its working fine,

Apple is required to block Facetime in the hardware of all iPhones (and iPads and iPod touches) sold in the UAE. There is no way you can activate it, no matter what country you're in. If you want Facetime, you will have to sell your UAE-model iPhone and buy another one in another country (not including the KSA which has the same ban).
Regards.

I am trying to activate my Droid and cannot get through to the techs. I have been trying to get my phone activated since Saturday. It gives me the same error message. I have been told 3 times already to call back in the morning to try and activate it bec

Can someone please help me? I have been trying to get my phone activated since Saturday and Verizon keeps telling me that they cannot do it because their system is still was being updated or is down so to call in the morning becuase it should be up and running. Is anyone else having this same problem? I tried calling the for technical support all morning and it keeps giving a message that my request cannot be processed at this time. Same thing happens when I try to contact them online.

Dear Apple team,
I recently bought an iphone3GS from USA and jail broke it. Since I heard the there are lots of disadvantages I thought to unlock it officially through the original owner (in copy). He assisted me and confirmed that he unlocked it with AT& T (See the attachment). According to the instructions I restored the phone. But it is not activating with “Activation server is currently not available, please try again or try with iTunes”
When I try with iTunes , it says “you haven’t inserted a SIM” even though I insert the original AT&T SIM.
My current location is Sri Lanka ,so don’t have any apple support.
Please help me to be a good fan of apple.

My ipad mimi will only display an apple with a line under it, how do I get passed that

my ipad mimi appears to be frozen, I cannot shut off or anything, just showing a black screen with apple and line under apple, any suggestions?

Also read this:
http://support.apple.com/kb/TS3681

Since updating firefox i can no longer connect to pogo error message says i have no java yet test say i have lates current update of java

i updated firefox and now i can no longer access pogo.com it states that java is unavailable on my pc. When i run test for Java it states that i have most recent update installed and it is operating

I don't know what test you are looking at. You have Java 1.6.0_11, which has known security issues; the current version is 1.6.0_21. For updating see below.
You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:
* Macromedia Shockwave for Director Netscape plug-in, version 11.0
* Adobe PDF Plug-In For Firefox and Netscape (you '''MAY''' need to update)
* Java Plug-in 1.6.0_11 for Netscape Navigator
#Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
#**On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
#**If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link and more information''': https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
#*After the installation, start Firefox and check your version again.
#'''Update Java:'''
#* Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
#* Removing old versions: http://www.java.com/en/download
#* After the installation, start Firefox and check your version again.
 
You have an item installed that is considered malware/spyware/adware, "My Web Search Plugin Stub". This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
#You can check to see if you have any of these from [http://www.google.com/search?q=%22Fun+Web+Products%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:es-ES:official&client=firefox-a|"Fun Web Products"] installed:
#*Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
#*See:
#**http://www.safer-networking.com/removemywebsearch.php
#**[http://www.pchell.com/support/mywebsearch.shtml|PC Hell: My Web Search Removal Instructions]
#**http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
#You '''MAY''' need to change a preference to reset your default URL/location bar search provider:
#*Enter '''about:config''' in the address/URL bar and press the Enter key
#*If you see a warning, accept it (Promise that you will be careful)
#*Filter = keyword.URL
#*Below the Filter, if keyword.URL is '''bold''', right-click on keyword.URL and choose "Reset"
#*Restart Firefox (File > Restart Firefox)
#*See: http://kb.mozillazine.org/Keyword.url
#You '''MAY''' need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
#*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
 
'''You can remove "getplus" (shown in your plugins)''', the Adobe Download Manager. You do not need it and it causes problems for some users:
*http://www.msfn.org/board/remove-adobe-getplusr-t139454.html
*http://www.nosltd.com/index.php/support/support-faq
'''To avoid installing "getplus" for future Adobe Flash updates''', follow the link in ONE of these articles:
*http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin
*http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
*'''NOTE''':
**You must update both IE and "all other browsers (including Firefox)" separately; 2 downloads, 2 installs
***IE direct download link: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
**Vista and Windows 7 users may need to right-click the installer and choose "Run as Administrator"
**You must check the small "I accept license..." box for the Install button to become active
'''To avoid installing "getplus" for future Adobe Reader (PDF) updates''', do one of the following:
#Update from your existing Adobe Reader
#*Open Adobe Reader in your programs
#*on the Adobe Reader menu, click Help > Check for updates
#Download the complete installer from the Adobe site
#* go to http://get.adobe.com/reader/
#* follow the instructions illustrated here: http://www.techerator.com/2010/07/how-to-install-adobe-reader-without-installing-adobe-dlm-download-manager-browser-plugin/
#** '''DO NOT''' click the "Allow" button just under the tabs; that will install the "getplus" plugin only and will not install/update Adobe Reader
#** click the "click here to download" link avoids the "getplus" plugin and begins the download of Adobe Reader without "getplus".
You can always check the status of some of your plugins here: http://www.mozilla.com/en-US/plugincheck/
*'''Note: plugin check page does not have version information on all plugins'''

TS2529 Updating iPhone 4 to IOS 7 and I got the "unknown error" message. I now have a white apple with a line under it on my phone. Help! Do I restart, unplug, head for the Apple store? It's my only phone.

Similar Messages

Maybe you are looking for