TS2565 when updated to 9.1.7 from 9. I need new serial and the old serial number doesn't work. How can i solve this?

when updated to 9.1.7 from 9. I need new serial and the old serial number doesn't work. How can i solve this?

There was no new serial needed to update from Logic 9 to 9.1.7
If your Logic 9 was an upgrade from Logic 8 it may be asking you for your original Logic 8 Full serial first and then your Logic 9 Upgrade serial...
Otherwise, it's best to call Apple directly and get them to help you...

Similar Messages

  • TS3899 In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

    In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

    Greetings,
    Questions:
    1. What version of the Mac OS are you running (Apple > About this Mac)?
    2. What version of the iOS are you running (Settings > About)?
    3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
    4. Do other changes to synced information like Address Book content sync successfully back and forth?
    Based on your description it sounds like you have a 1 way sync issue.  Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
    Try:
    Backup your computer and iOS devices before doing anything else:
    http://support.apple.com/kb/HT1427
    http://support.apple.com/kb/ht1766
    Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
    Make separate backups of critical data:
    Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
    Backup your computer iCal: http://support.apple.com/kb/HT2966
    Reset syncing on your Mac: http://support.apple.com/kb/TS1627
    Reply back if that does not resolve your issue.
    Hope that helps.

  • I am trying to download a video from the BBC iplayer and the downloader helper will not start. How can I solve this problem

    I am trying to download video from the BBC iplayer and the download helper will not start. How do I get it to start?

    No, this reply is not helpful. It simply generates this little gem:
    "This service requires the conversion feature to be enabled.
    Configure conversion ?"
    And the same clicking on buttons that makes nothing happen and going around in circles with the escape key.

  • Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed.  How can I change this to my existing itunes account so I can reset this phone?  Thank you.

    Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed.  How can I change this to my existing itunes account so I can reset this phone?  Thanks in advance.

    I know it sounds weird, and that is the reason I posted my question.  Because my case is not like all the ones I've found online and it's confusing.  I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
    My playlists "ARE"  in my iphone 4s.  They are still there even though they do not show up when I plug in to itunes in my computer. 
    When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes.  I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes:  Music, Movies, TV shows, books.  That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS"  but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone.  Under "90's music" there are also other standard playlists that itunes automatically adds.
    Does anyone else have this issue or know how to get around this.  I am starting to think that I am going to have to recreate these lists on my computer

  • My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(

    My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(

    Hello, Trillmonroe. 
    Thank you for visiting Apple Support Communities. 
    Try forcing all open applications to close and power cycle the device as outlined in the first two sections of the article below.  If the issue persists, try the troubleshooting steps in the second article. 
    Restart the app
    Close the app and open it again.
    Restart your device
    Turn the device off and on.
    iOS: An app you installed unexpectedly quits, stops responding, or won’t open
    http://support.apple.com/kb/ts1702
    iOS: Understanding notifications
    http://support.apple.com/kb/ht3576
    Cheers,
    Jason H. 

  • When I delete an email on my phone it deletes it from my computer.  I have followed the instructions but it still happens.  How can I stop this?

    How can I stop my emails from being deleted on my MacPro automatically when I delete them from my iphone 4?

    Contact the email provider.  That sounds like normal behavior for most IMAP email accounts.

  • I want to update ilife, however when I i clicked update, it ask for the password of other people's account. how can i solve this

    how can i use my acount to update it.

    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622
    Apple ID Support  >  http://www.apple.com/support/appleid/

  • HT201272 All my books disappeared when I bought a new computer and the download previous purchases doesn't work. Any suggestions will be appreciated.

    This is a problem I'm sure many people have had.
    I purchased several books a few weeks prior to purchasing a new computer. When I set it up using the file I had been saving to for the last couple of year I see that several of the Audio Books I had bought some as late as a few days prior, were missing.
    They're on my purchase list on the apple site but it doesn't let me download them so im stuck. I'm sure apple would just love it if I gave it the old American't try and gave up and called a loss and purchased them all over again.
    I've been using iTunes to make these purchases since they started iTunes. Since this isn't the first time its happened maybe I should call it all a loss and go shopping for another medium.
    Anyones help will be appreciated.
    Thanks
    Appler5210

    You say "ipod nano" in the subject line, but this is the forum category for the iPod shuffle (and you later say "ipod shuffle" in the post).  Is your iPod a shuffle or a nano?
    Even if iTunes is not installed, an iPod should charge when connected to an active USB port that is supplying sufficient power.  What indicates to your that the iPod is not charging?

  • When saving filename with space, the space char convert to %20. How can i solve this?

    Each time when i try to save a file. Firefox always convert the space char to %20. This is really irritating.
    Any solution?

    Thanks for trying to help. Maybe i did not specific my issue clear enough, each time when i try to download a file from my university elearning site. The filenames suggested by firefox automatically change space char to %20. I need to manually remove those %20 to space char again when i save the file, this is really not convenient. I tried on Chrome and IE, both of them do not have this problem with the same file.

  • HT4623 when i connect my ipad to my Mac to update the ipad to IOS7  nothing happen. how can i solve this problem  Many thanks, Paul

    when i connect my ipad to my Mac to update the ipad to IOS7  nothing happen. how can i solve this problem  Many thanks, Paul

    Can your iPad be upgraded to iOS 7? If so, what are you doing that isn't working?
    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 7.0.x
    iPhone 4S                                    iOS 7.0.x
    iPhone 5                                      iOS 7.0.x
    iPhone 5c                                     iOS 7.0.x
    iPhone 5s                                     iOS 7.0.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 7.0.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 7.0.x
    iPad 3                                          iOS 7.0.x
    iPad 4                                          iOS 7.0.x
    iPad Mini                                      iOS 7.0.x
    iPad Air                                        iOS 7.0.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • Error message (-51) keeps coming up when I try to send music from iTunes to my iPhone and then the music won't come over.  How can I fix this message?

    Error message (-51) keeps coming up when I try to send music from iTunes to my iPhone and then the music won't come over.  How can I fix this message?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • HT5622 my apple id is not working when i sign in from my laptop it works but when i sign in from my iphone4 then its not working it gives the message of "your aapleid or password is incorrect"? how can i solve this problem please help

    my apple id is not working when i sign in from my laptop it works but when i sign in from my iphone4 then its not working it gives the message of "your aapleid or password is incorrect"? how can i solve this problem please help

    Hey nocillado,
    Thanks for using Apple Support Communities.
    It sounds like you have 2 things you want to address. These articles can help you use iCloud with your existing Apple ID.
    Get help activating your iPhone
    http://support.apple.com/kb/ts3424
    Using your Apple ID for Apple services
    http://support.apple.com/kb/ht4895
    Using the same Apple ID for Store purchases and iCloud (recommended)
    Have a nice day,
    Mario

  • I have an alias of one of my external hard drives in my trash. When I click on "show original" all my external H D 's and my Mac hard drive show up. How do I delete this icon from the trash without loosing all my files?

    I have an alias of one of my external hard drives in my trash. When I tried to delete it, it showed that I was deleting 80,000 files and counting. I stopped the delete process and when I clicked on "show original" all my external H.D.'s and my Mac hard drive show up. How do I delete this alias from the trash without loosing all my files? When I tried to drag it back to the desk top, it just made a duplicate and remained in the trash. When I turned off the external H.D., the trash was then empty. Tried rebooting the computer and then turning the external hard drive back on and the alias shows up in the trash again. Much help appreciated.
    Rich

    In Finder's Menu, select Go menu>Go to Folder, and go to "/volumes". (no quotes)
    Volumes is where an alias to your hard drive ("/" at boot) is placed at startup, and where all the "mount points" for auxiliary drives are created for you to access them. This folder is normally hidden from view.
    Drives with an extra 1 on the end have a side-effect of mounting a drive with the same name as the system already think exists. Try trashing the duplicates with a 1 or 2 if there are no real files in them, and reboot.
    If it does contain data...
    http://support.apple.com/kb/TS2474

  • I have deleted all my videos songs and photos from my iphone 4 but when i connect to itunes it still shows 17gb free. how can I solve this issue without restore. Total storage of my iphone is 32 gb.

    I have deleted all my videos songs and photos from my iphone 4 but when i connect to itunes it still shows 17gb free. how can I solve this issue without restore. Total storage of my iphone is 32 gb.

    I don't see an issue, but if you mean why didn't you get most of your memory back you need to see what else is using storage. Go to Settings/General/Usage. Wait a bit for it to calculate storage allocation, then when it finishes you can see how much storage each app uses.

  • When I create a text message from my contact on my iphone 5, the contacts mobile number appears and not there name.  But when they respond to my text, is shows up as a new text message with there name.  How do I fix this?

    When I create a text message from my contact on my iphone 5, the contacts mobile number appears and not there name.  But when they respond to my text, is shows up as a new text message with there name.  How do I fix this?

    Double click the home button and swipe up the messages app to stop it, then open the app again. This pretty much completely stops the process and freshly opens it again, resolving problems at times. I have had this happen before as well on my iPad, I get a banner, check messages, and nothing new is there.
    If that doesn't work, close the app like suggested above, but then restart the phone by holding down the home and lock button for 10-15 seconds until the apple logo appears.

Maybe you are looking for