TS2570 I have this problem too I cannot boot from the startup disc and the install DVD theat came with the computer cannot be seen by the MacBook and refuses to eject van anybody help? I cannot open in Console as the error message I get says files are in

Grey screen appears at startup the install disc is not recognised & will not eject every boot is met with grey screen revolving apple logo&folder&circle with diagonal and console error says start up item is in the trash also cannot access external FireWire drive please help. I also have a full copy of leopard if I can get the original install disc out perhaps it is corrupt tia

john13th wrote:
Ok, so this was done by Apple by purpose?
To clarify slightly what others have said, Apple licences the grey system discs that come with a Mac for use only with that specific Mac, not for use with any other Mac, even one of exactly the same model. So using them with any other Mac violates the terms of the license & should be avoided. The installer on the grey discs enforces this in part by checking the model of the Mac when it is run & refusing to install anything if the Mac is not the correct model. It displays a warning message that the disc cannot be used with that Mac & the only available option is to quit the installer.
Beyond that, while the grey discs may in fact include & install drivers for the hardware in other, older Mac models, they cannot include ones for Macs using hardware newer than the release date of the Mac they came with. In this case, the other Mac can't even start up from the installer disc & it freezes with a kernel panic before it can run the installer. This seems to be what happened here.

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