TS2570 tried restart and hold c key, but still only getting white screen with grey apple logo and spinning loading icon, what do I do next?

nephew had mutliple tabs open and shut down the iMac by hitting the button on the back instead of closing everything corectly.  Now the only screen i get is the white with apple logo and the loading circle icon.  i have attempted restart and c key with disk in but cant even get a menu to come up.  What can I attempt from home before having to haul this into the store? 

wireless keyboard and mouse were working prior to safe mode attempt, i was able to eject disk.  still waiting on the safe mode restart.  I'm not sure what I should be looking for to confirm safe mode and what the screen should look like if successfully processing.  it seems to be putting off a lot of heat.  BRB
Message was edited by: FeydakeeeeenHelpMePlease

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