TS2755 since updating to ios7 I can receive e-mails, but cannot send e-mails from my phone

since updating to ios7 I can receive e-mails but cannot send e-mails from my phone

Hi there ritawilk,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W.

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Have Imac with OSX 10.6.8, can receive e-mails but cannot send e-mails ..... have a .mac

have Imac with 10.6.8. osx....can receive emails but cannot send & have .mac email . was working fine last week

Please carefully read and follow the trouble shooting steps in Apple's article:
http://support.apple.com/kb/TS1307

Can receive text msgs but cannot send!?!?

A few days ago I began to be unable to send text msgs. Using iPhone 3G, it appears that the 'send' button is dithered 'greyed' out. I tap it but nothing happens. I can email, and obviously type text online (as here) but cannot 'send' text. I deleted MSG history, cleared cache, cleared recent calls, cleared email history to no avail. I can receive text just dandy but cannot send. Can anyone shed some light here or do I go see the 'geniuses' at the store and get a new phone. ( it seems every time I have a phone problem like this, they can't fix it they just give me another phone) Would really like to not have to go to the store. Thanks in advance for anyones help!

I would try a few basic things before scheduling an appointment with the Genius Bar.
1) Sync your iPhone with your computer. I have noticed that sometimes my phone will have a hiccup and when I sync it, whatever was wrong automatically rights itself.
2) Reset your iPhone holding down the "home" button and the Sleep/Power button on the top right side of the phone at the same time. It takes about 5-15 seconds and you want to make sure you hold down both buttons until you see the apple logo, ignore the slider.
3) Plug your iPhone into the computer and perform a phone restore. There are 2 options for this:
a- If you know when this problem started with your SMS messaging you can restore from a backup that was done on a previous sync. Chose a date prior to this issue starting and restore your phone to how it was on that date.
b- If you don't know when this issue began or restoring it to an earlier date does not fix the problem you can restore it to how it was when it came out of the box.
I hope that one of these things is able to solve your problem with SMS messaging. If none of these fixes the problem you should schedule an appointment with the Genius Bar and get this resolved with them. If you visit the Genius Bar make sure to sync your iPhone just prior to your appointment so if they need to replace the iPhone you don't lose any calendar entries, recently added contacts, pictures, etc.
Good luck!
~CaliGirl~

I can log on icloud on pc but when i enter password on my ipad mini first gen with ios8 it tells me wrong password. and i can receive mail but cannot send any mail via icloud, gmail, yahoo never had to set this up with ios7. how do i resolve this?

I updated my ipad mini first gen 32gig (4.3gig free) to run ios8 8.0(12A365) and i have a problem sending emails. i can receive mail but when i send it fails. my dropbox works fine, safari, and other apps work fine on the internet just the receiving of mail. Do i need to add a new outgoing server, though i dont remeber having to do this when i updated to ios7. how do i resolve this?

Here's a troubleshooting article from Apple: iOS: Troubleshooting Mail
It doesn't seem to cover your specific issue, but have you tried using a different network (either a different wi-fi network, or switching from wi-fi to cellular or vice-versa if you have a wi-fi+cellular iPad)?
For GMail, iCloud and Yahoo, copies of messages are stored on their respective servers, so you could try deleting the account on your iPad, then re-adding each account one at a time to see if that resolves the issue.

My Ipad will receive e-mails but cannot send e-mails. I use comcast email and have check server names etc and everything is correct. Any suggestions?

How do I get my Ipad to send e-mails when I can receive them. I use comcast.net and all the settings are correct?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I can receive but cannot send e-mails!

I have a gmail account; I can read the incoming mails but cannot send outgoing mails. I get the following error message:
The SMTP server “smtp.gmail.com” rejected the password for user “XYZ"
XYZ = my name.
The password is correct because I can access my gmail account by using the relevant website.

In your server setytings do you have XYZ or [email protected] as the User Name? What Authentication: do you have?

Since updating to ios7 i can no longer partially download emails and this is using up all my data plan. How can I make Mail only be partially downloaded again?

Since updating to ios7 i can no longer partially download emails and this is using up all my data plan. How can I make Mail only be partially downloaded again?

YEA! My jurryrig worked! To all with this problem:
You CAN have podcasts in a regular playlist IF you convert them to a standard MP3 first. So, yes, a lot of manual labor
The good news: if, like me, it is a track that you listen to frequently (in my case meditations for sleep and relaxation) then the time is worth it. I will mess with automator later to see if there is anyway to script this! Then, less work for me and more for my mac.
Here are the steps:
Select the file from your Podcast folder.
Change all data you need -- "artist," "album" etc...
Make a copy of the cover art for this file by dragging it to the desktop.
Select the Advanced -> Convert ID3 Tags menu item.
Check ID3 tag version, and select "v1.0" from the drop-down menu.
Drag the file to the desktop (this will make a copy of the MP3 on the desktop)
Delete the file from the iTunes list.
Drag the copy of the file you have on the Desktop back into iTunes.
Search for the file in the Library, and add the cover art again to the file.
Now the file is out of the Podcasts folder and works like a regular MP3 file inside iTunes. You can re-add it back to playlists!

Since I downloaded ios7 my Photos freezes up and I cannot send or edit photos. Anyone else having this problem?

Since I downloaded ios7 my Photos freezes up and I cannot send or edit photos. The only way to unfreeze Photos is to completely close it out and re-open it. Even doing that it freezes up every time. Anyone else having this problem?

Hello FelisasApplePie,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
If you still can't send or receive iMessages
Ensure that iMessage is turned on in Settings > Messages.
To send and receive iMessages, your device must have a valid cellular or Wi-Fi data connection.
iPhone: Troubleshooting Cellular data
iOS: Troubleshooting Wi-Fi networks and connections
iMessage registration validates your Apple ID for use with iMessage. If you are unable to activate iMessage, follow this article.
If an iMessage cannot be sent, it will be resent using SMS or MMS, depending on the content. You can turn this behavior on or off in Settings > Messages > Send As SMS. Carrier messaging rates may apply.
Verify that the Apple ID or phone number is listed in Settings > Messages > Send & Receive.
Note: To receive iMessages sent to your phone number on your iPad, iPod touch, or Mac, you must meet the following requirements:
iPad or iPod touch using iOS 6 or a Mac using OS X 10.8.2.
Verify that you are signed in to your Apple ID account on Settings > Messages > Send & Receive.
Best of luck,
Mario

I can receive MMS messages but cannot open the file sent...

I can receive MMS messages but cannot open the file sent. It is just blank. Please help. Thank you.

Hi there!
Are you positive that the attached file is compatible with your device? See this KB for information:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05482&sliceId=1&docTy...
Cheers!
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I can receive AOL email but when sending email I get an error recipient rejected by server because it does not allow relaying

Brand new iPhone 4S Verizon. Using AOL. Works (or at least did yesterday) from iPad 2.

I am having a similar issue. I have a 3GS. I can receive email messages, but, cannot reply or send from my iPhone. When I try to send, I get a message: "A copy has been placed in your outbox. Sending the message content to the server failed." I have an AOL account. The last time I think I sent an email using my iPhone was around 7/4/12. I spent several hours yesterday with AT&T. They gave me the phone number for AppleCare. The technician suggested I begin with this forum before paying for a one time trouble shoot. He suggested that AOL can only be logged on to one device at a time. I logged off our PC turned off the phone. Turned the phone back on. Went to the outbox and tried to resend a test msg. I got the same error.

I have used Firefox for many years. Now I can receive E-mail but cannot send it from Firefox. Just re-installed Mozilla and still cann't send E-mail.....

I cannot send mail from Firefox. Can receive E-mail but cannot send it. This worked OK until today. I have had firefox for many years. Just reinstalled Mozilla and still cannot send E-mail from firefox.
I use comcast.net for E-mail,using Mozilla to get there.

If your Office email account's SMTP authenticated?
Any error message provided and if so, what?
Are you also accessing an email account and SMTP server provided by SBCGlobal.net with either email client and if so, are you able to send messages with this account and SMTP server when connected to the internet via SBCGlobal.net at home?
And let me get this straight - both email clients work fine without any problems sending messages with your Office email account and SMTP server when connected to the internet at a friend's house that uses another ISP besides SBCGlobal.net but this is an Apple problem?
If an Apple problem, then you'd have problems sending messages with this account and SMTP server regardless whose network and ISP you are connected to.
Regardless what this more than likely under-trained or just unaware person at SBCGlobal.net told you, all ISPs have restrictions on using an SMTP server that is outside of their network or that isn't provided by the ISP used for connecting to the internet.
Some ISPs allow the use of an authenticated server only that is outside of their network but some block its use regardless.
Within the last year or so, SBCGlobal.net made a drastic change in regards to such restrictions and conveniently neglected to inform their customers beforehand. Those using an SMTP server that was outside of SBCGlobal.net's network regardless if the SMTP server was authenticated were required to "opt out" of Port 25 blocking with SBCGlobal.net in order to use an SMTP server that was outside of their network which was working fine before this change was made.
Have you opted out of Port 25 blocking with SBCGlobal.net?

Just want to find out how to send email? Can receive just fine, but cant send?!?!

Hi Just wanted to find out how to send email? can receive just fine but cant send. Using hotmail at the moment.
Any help would be great
Thanks

go to your mail providers setup guide and compare every single setting to how your smtp setup in your settings are set
and if they are not the same change yours to match their page
and if they are the same contact your isp to inquire as to why they are blocking the ports your mail provider are using

When I log in to my hotmail account on mu apple Ipad, I see inbox only and cannot see the word ''new'' to send emails. So I can read my emails but cannot send. Where is the feature to send emails.

QUESTION : when I log into hotmail on my new ipad, I only see inbox where I retrieve my messages but cannot see the word ''New'' which would
allow me to send emails the way it would be on a desk pc. So I can retrieve my messages but cannot send ???
Thank you in advance for help.

The icon in the upper right of the screen (assuming you are using the Mail app) that looks like a square with a pen is the new message button. Tap that to create a new mail message.

I can connect to 3G, but cannot send messages or call with my iphone 4.

I can connect to 3G, but cannot send messages or call with my iphone 4.

SMS and calls are carrier features. Check with your carrier

Since updating to IOS7 i can't attach PDF's to emails correctly.

Since updating to IOS7 on my Ipad i have been unable to email PDF documents correctly. I use PDF expert to fill in PDF forms and then email them to the office. But since the update the PDF's will not attach correctly and cant be opened in Outlook. I have figured out a work around which involves sending to iCloud email acount and then extracting form there but it a pain. I have tried using different PDF readers but they all have the same fault so it must be somethig in the new software.

I just tried using Adobe reader and was successfully able to email to PDF file to myself from the reader. Everything worked fine.
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

TS2755 since updating to ios7 I can receive e-mails, but cannot send e-mails from my phone

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