TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen. Can anyone help me out?
My IPOD TOUCH is frozen with the Apple logo sitting there on the screen. I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it. I can't turn it off. The screen will also flash as though it will turn off then goes back to the logo screen. Does anyone know what the heck is going on with my IPOD? It's reall frustrating me...ALOT!!!
- Try:
iOS: Not responding or does not turn on
- If not successful, let the battery fully drain. After charging for at least an hour try again
- If still not successful, time for an appointment at the Genius Bar of an Apple store.
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Does anyone know why my Iphone will not connect to my computer all of a sudden? I backed it up lastnight. Now it wont even register with my computer.... It says Apple Mobile Device USB driver doesnt work all of a sudden???? i tryed deleting and reloading and nothing is working!!! someone please help =)
Have you done:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
What results do you get when you run this:
iTunes for Windows: Device Sync Tests
Do both the Home button and Power button work OK normally? -
I have a mini mac and am trying to unblock plug-ins... can anyone help me
mini mac version 5.1.10
somehow my plug ins- got blocked i am trying to unblock.... can anyone advise?Safari plug-in?
Which plug-ins?
What do you mean by blocked?
Try booting in Safe mode
OS X: What is Safe Boot, Safe Mode?
You may have malware/adware installed
http://www.thesafemac.com/mmg/
also
Remove unwanted adware that displays pop-up ads and graphics on your Mac
Next:
Adwaremedic: Removes all known adware from your Mac
If you can't download it since the malware is preventing it then see:
https://discussions.apple.com/docs/DOC-7792 -
My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
HT1430 My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!
My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My ipod touch is frozen with a picture of the usb and arrow pointing to the itunes. How can I fix?
My ipod touch is frozen with a picture of the usb and an arrow pointing to the itunes icon. I have tryed to restore and update. And I have tired to reset. Please if anyone can help. This happed while I was on Itunes and trying to update and download a new app.
What happened when you tried to restore and update the iPod?
-
I have my itunes stored on my external hard drive of my IMac.
I have started to put my Digital Copies to my IMac with external hard drive, then on my MacBook Pro I can see the movies, but if I close out my IMac, I can't access my movies on my laptop???
Can anyone help me out here? Thanks.I have my itunes stored on my external hard drive of my IMac.
I have started to put my Digital Copies to my IMac with external hard drive, then on my MacBook Pro I can see the movies, but if I close out my IMac, I can't access my movies on my laptop???
Can anyone help me out here? Thanks. -
I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue
Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird--- -
I just got an iPhone 4S model number MD439LL/A still have the box that it came in along with other info. I can not find Siri. I have looked in settings>general and settings>general>restrictions. Can anyone help me out?
That model is an iPhone 4, not a 4S.
http://support.apple.com/kb/HT3939 -
I just got the iPhone 5. It's completely synced and working. All my contacts are loaded. However, caller ID is not working when I receive a call or a text. Can anyone help me out with this?
Well, assuming all of the above, Notifications, etc., it just might be time for a visit to the Apple tore genius center for a session with the techs. See if it is a fault in the hardware or just an iOS reinstall is the answer.
One more thing you could try, backup so you have a record of content, then restore to factory conditions be an Erase All Contents and Settings. Then restore from the backup you just made. That has helped some with WiFi problems, may be it would work with your problems.
But with that behavior of another app with problems, the geniuses looks like a less stressful thing to do. -
I have a macbook Pro i7 mid november 2010. I am wondering if i can exchange my notebook with the latest one. Can anyone help me out with this query please.
You can sell your existing computer using eBay, Craigslist or the venue of your choice. You could then use the proceeds to purchase a new computer.
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i m working in an organization where web-sense is installed to block all irrelevant sites, i have installed itunes but it does not run a window pops up with message 'itunes is not connected to the network' can anyone help me out?
There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it. -
Hi there can anyone help me out. I have Apple TV and I am trying to connect wirelessly through a zyxel wireless hotspot gateway, I know a tad extreme but a friend had one free, anyway I can find the router but no Internet connection?
The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ... -
Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help !
Have you tried signing out of your iTunes & App Store on your device and then back in again - Settings>iTunes & App Store, click on Apple ID, then on Sign Out. Then sign in again and see if it accepts the password.
If that doesn't resolve the issue, try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete, the Slide to Unlock screen will display. See if the problem is resolved.
Cheers,
GB -
my macbook pro is frozen, the mouse moves, but it will not click. I have restarted and it is still the same... Can anyone help me ?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.
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