TS2972 I keep getting "turn on home sharing in iTunes" when I try to access my library. If I got the pc and disable / enable it works for a while. It promptly returns.

I only noticed this issue when I added a second apple tv to my network last night.
I keep getting the error message "turn on home sharing in iTunes". This is already enabled however i have to keep disabling this and then re-enabling it to get it to work. This solution is short lived as this error returns randomly within an hour.
I believe apple have introduced a bug with the last iTunes release.
It's very annoying....I would love to know who tested this rubbish at apple !!

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TS2972 one apple tv unit has lost connection, I have updated software I thought it has been working since, the other apple tv are still working that unit keeps saying turn on home sharing.

I have 4 apple tv units 3 are working the one I am using in the cinema is not working.It keeps saying turn on home sharing.

READ the entire article from which this thread was posted and follow all the troubleshooting steps provided.

TS2972 access your itunes on apple tv, turn on home sharing in itunes on your computer using "iTunes account"

I've had the apple tv 2 since the week it came out and haven't had much trouble with it until now. I haven't changed anything with my network settings. I have noticed the apple tv light seems to turn on at random times now when not being used. Now just about every time I try to access my iTunes library I get "To access your itunes on apple tv, turn on home sharing in itunes on your computer using (my account name)". My iTunes library is not listed. If I restart iTunes my computer with iTunes open will now be listed but when I select it it tries to connect them errors out. If I restart the computer then everything works fine. That is until next time I try to connect and I have to do it all over again. I don't want to have to restart my computer every time I use the apple tv. Any idea why this just started happening? Everything has worked until now. Bug in the latest iTunes maybe?
Thanks.

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

Error "Turn on Home Sharing in iTunes". But it's on...

When I try to use my Computer section on my Apple TV so that I can view movies or music in my iTunes library it gives me the error "Turn on Home Sharing in iTunes". Of course I have done that already in iTunes on my computer. I went into my iTunes preferences and in sharing made sure "Share my library on my local network" was checked. It's not requiring a password so it should be good to go.
Right now I am using my old Qwest modem to get DSL. It's using transparent bridging and I have it plugged into a new Cisco 800 series router and I also have a Cisco Aironet 1200 AG series for my wireless devices. I am using WPA encryption.
I have my entire music library as well and my entire movie library that I like to get through my Apple TV. I am unable to access any of it. I would be so grateful if anyone can help me. It may be an easy fix but I can't find it. I searched the forum and couldn't find anything. Please someone help! Thanks in advance for any help!
I posted this question in the Apple TV section of the forum but have yet to get a response after over a month.

I had this issue when i got my apple tv, found that they were on different parts of the network with different ip address parts. They need to be on the same segment (not sure if that is the right term) I have 2 routers one with wireless operating and powerline link to apple tv and the other have the pc with the shared itunes, changed the connections and it works fine.
Hope this helps
My disappointment is having a NAS box with itunes server but it can't be seen.

Error "Turn on Home Sharing in iTunes". But it's on. I do have a new router though...

When I try to use my Computer section on my Apple TV so that I can view movies or music in my iTunes library it gives me the error "Turn on Home Sharing in iTunes". Of course I have done that already in iTunes on my computer. I went into my iTunes preferences and in sharing made sure "Share my library on my local network" was checked. It's not requiring a password so it should be good to go.
The only thing I can think that it is is that I recently changed to a new router. Right now I am using my old Qwest modem to get DSL. But now it's using transparent bridging and I have it plugged into a new Cisco 800 series router and I also have a Cisco Aironet 1200 AG series for my wireless devices. This is the only thing that has changed on my network so I assume that is the problem. I am using WPA encryption.
I have my entire music library as well and my entire movie library that I like to get through my Apple TV. I am unable to access any of it. I would be so grateful if anyone can help me. It may be an easy fix but I can't find it. I searched the forum and couldn't find anything. Thanks in advance for any help!

I had this issue when i got my apple tv, found that they were on different parts of the network with different ip address parts. They need to be on the same segment (not sure if that is the right term) I have 2 routers one with wireless operating and powerline link to apple tv and the other have the pc with the shared itunes, changed the connections and it works fine.
Hope this helps
My disappointment is having a NAS box with itunes server but it can't be seen.

I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your mac using account ***

I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your computer or apple tv using account ***
Does anybody have suggestions as to why this is the case?

Understanding Home Sharing - Support - Apple
Hope this helps.

HT204291 I've done all of the above but I'm still displaying the message: to access your iTunes library on Apple TV, turn on home sharing in iTunes on your computer using ....... My home sharing is on ???? Confused, I've restarted and reset Apple TV with

I've done all of the above but I'm still displaying the message: to access your iTunes library on Apple TV, turn on home sharing in iTunes on your computer using ....... My home sharing is on ???? Confused, I've restarted and reset Apple TV with no change

You mention doing all of the above, what would that be exactly?
The article linked above is for airplay, have you checked home sharing tips?
http://support.apple.com/kb/ts2972

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Duncanray10 wrote:
... I keep getting a message stating my ipad needs software to be 10.6.3. ...
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Download and Install the Latest version of iTunes onto your computer...
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HT202213 I can't turn on home sharing in iTunes. I am trying to get the iPad hooked to the tv

I can't get the iPad connected to apple tv. It says to turn on home sharing but I can't get it to do it

Open iTunes on your computer. Then under File, click on Home Sharing.
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Unable to Turn on Home Sharing after iTunes upgrade

After the latest iTunes upgrade onYosemite, I get an 'Unable to Turn on Home Sharing' error on my 2 Apple TVs plus iPhone and iPad. Previously, I had no problem. I have restarted and reset my iTune on my MacBook plus all the devices now receiving an error message and the inability to utilize Home Sharing.
I can send videos to my Apple TVs from my MacBook through AirPlay, so this is not a network error.

Hi MomjiDoll!
I have an article for you that will help you troubleshoot your ability to use the Home Sharing feature:
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Home sharing is not working in apple tv after upgrading apple tv to 4.2.2. I've had apple tv working just fine for some time now and after upgrading, it stop working and prompts me in Apple tv to turn on home sharing in Itunes. It's on.

It asks me, in apple tv when I go to my "Library" to turn on home sharing. It's on. When I turn it off and back on I can access my itunes stuff fine for a day or two and then it doesn't work again. I've tried unplugging appletv, reboot the router (att uverse), and then plug in apple tv again and it doesn't help. it's still give me the message. the only thing that works, temporarily, is to turn off home sharing and turn it back on.
I'm using itunes version 10.5.0 on windows 7. can someone help me with this? I can't run up and down the stairs all the time. I have bad knees and other conditions that stop me from doing that. Please help.
Thanks.
Jim.

Hey all,
I've been having similar problems so I put a packet analyzer on the network to see what's really happening. (Apologies in advance if this post is too techno-babbly...)
Some background:
How do Apple devices find each other over the network?
iTunes with home shaing turned on sends out a message to a special IP address called a multicast (224.0.0.251, in this case.) All your Apple devices listen to this multicast address and respond over that same address. This process applies to iTunes, AppleTV and Apple Remote at least (those are the things I've been testing with.)
How do Apple devices communicate with each other once they're found?
Once they find each other, they establish a Transmission Control Protocol (TCP) communication session. This connection is only between two devices. In this case, iTunes and AppleTV or Apple Remote and AppleTV. The TCP session is how data gets transferred between devices.
The problem:
I captured the protocol traffic between my PC and AppleTV first with the firewall software turned off. In my case, I use Norton 360. What I see is iTunes and AppleTV communicating over the multicast address every 100 seconds. My iTunes usually 'disappears' from AppleTV and the Apple Remotes within about 5 minutes so I left the firewall off for half an hour and everything worked fine. I turned the firewall software back on and then restarted everything. iTunes then did the device discovery and all the devices found each other. Then, after a period of about five minutes of inactivity, the multicast discovery protocol stopped being sent by my PC. Why? I really don't know. From watching the apple protocol's timing, contents and behavior, I see nothing wrong with the implementation. I've done troubleshooting on other location-based multicast protocols for work and have seen some dumb things but Apple's protocol is done correctly and behaves exactly as I would expect.
The solution:
I put a rule into my firewall software explicitly allowing the multicast IP address and also the local subnet that my devices use. I then moved the new firewall rules to the top of the list to ensure that they will be 'hit' before any of the other rules in the list. After that, I left the firewall on and tested for a while then left everything idle for an hour. When I came back, everything still worked. I would suggest that replacing your firewall software won't necessarily help you here. You just need to make sure that the rules for the Apple stuff are put in manually and are at the very top so that another deny rule in the list doesn't trigger before the new permit rules. Hopefully it goes without saying but doing the above leaves your PC completely wide open on the local network so, if you use wireless, please be sure to use encryption on it.
Hope that helps...

HT1338 Can't turn on home sharing in iTunes

I have Lion and can't turn on Home Sharing. I get an error message 5506. I have a verified Apple ID and password

Welcome to the Apple Community.
You would only need homesharing on your iPad if you want to use the remote app (which is quite handy actually). To be able to use the iPad with the Apple TV, you use AirPlay, but the iPad won't show up in a list on the Apple TV, you send content from the iPad itself.
Assuming both devices are on the same network and that AirPlay is not turned off on the Apple TV, then simply tap on the screen when you are watching content you wish to stream to your Apple TV, then tap the airplay icon that appears in the control bar, choose the Apple TV from the menu that appears.
When displaying the content you wish to mirror on the iPad 2 (or better), iPad Mini, iPhone 4S (or better), double tap the home button (quickly) and swipe the bottom row of apps to the right to reveal the playback controls, tap the AirPlay icon and select your Apple TV from the list of available devices.

HT202213 Turned on Home sharing Icon disappeared when I hit Done no library listed what now?

Turned on home sharing when I hit Done button icon disappears & no library available on either computer what now?

Yes both computers are logged in with same Apple ID. Both have home sharing turned on with same apple id

TS2972 I keep getting "turn on home sharing in iTunes" when I try to access my library. If I got the pc and disable / enable it works for a while. It promptly returns.

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