TS3212 Could not access network location

I am trying to download iTunes but keep getting an error message "could not access network location %public% / %folder%".  Any ideas how to correct?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

  • TS3212 could not access network location iTunes\.  This is the message I keep getting when itunes tries to install. Please help

    I keep getting the following message after trying to install iTunes. Please help.  could not access network location iTunes\.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Follow up to earlier question about having trouble down loading iTunes. Error reads as.   Could not access network  location %APPDATA%\

    Error reads. Could not access network location %APPDATA%\\

    Could not access network location %APPDATA%/
    With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
    [You receive an "Error 1606" error message when you try to install or remove a Microsoft program|http://support.microsoft.com/kb/886549]

  • I cannot install itunes on my computer; I keep getting the following message every time:   Could not access network location %PUBLIC%\Desktop\.   I have a DELL Optiplex 750 Desktop Computer, Running Windows 7 Professional, SP1, 64 bit, 3.40 GHZ, 4.0 GBRAM

    I CANNOT INSTALL I-TUNES 64 BIT ON MY COMPUTER.  I HAVE A DELL 750 OPTIPLEX DESKTOP COMPUTER RUNNING WINDOWS 7 PROFESSIONAL SP1, INTEL Q965/Q963 EXPRESS CHIPSET FAMILY.   THE ERROR MESSAGE I KEEP ON GETTING EVERY SINGLE TIME IS:  
    Could not access network location %PUBLIC%\Desktop\.
    ANYONE HAVE AN IDEA ON HOW TO FIX THIS PROBLEM?   THANKS FOR YOUR HELP IN ADVANCE!

    Hello there, jag123059.
    The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I am having trouble re insalling itunes i get the message "Could not access network location %APPDATA%|.

    Help  can't install or uninstall itunes keep getting the message " could not access network location %APPDATA%\, "

    And follow this:
    http://support.apple.com/kb/HT1925
    Apple moved some drivers for 64-bit now to where they should have been.
    Quicktime also use to place files outside the norm.
    One of the reasons I recommend when it comes to Apple:
    Wait for the ".1" and always use the uninstaller first and then install.
    That means you may want manual standalone installer instead - and that way you have 10.4.1 in case you need to later downgrade.

  • ITunes will not install, error message "could not access network location"

    I just got a new iPod Classic for Christmas but I have an older Mac so I was going to use an extra PC that we have laying around the house but every time I try to install iTunes, I get this Error:
    Could not access network location \\S090100\d$\Data.Backup\C09010009-FDR\My Documents\My Pictures\.
    It does not have Error 1606 anywhere on it and it asks me if I want to Retry or Cancel. I have tried EVERYTHING, please help!!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • When i try to install i tunes it goes so far down the installation process then i get a message ' could not access network location %APPDATA%\.  Can any one help.

    When i try to install i tunes, it goes so far down the installation process and then comes up with a message ' could not access network location %APPDATA%\.  I then retry and it comes up with the same message.
    It also tells me i tunes needs 'Quick Time' to support the software.  I have downloaded Quicktime from i tunes seperately and gone through the whole process again, only to get the same message.
    Can anyone please help?

    These kind of messages can often be cleared by using the Microsoft Installer cleanup Utility.
    Here is a method for cleanup of your old iTunes installation and reinstall.
    == uninstall with cleanup ==
    Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
    Save the files on your PC.
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
    http://support.microsoft.com/kb/290301/
    (To run the program – All Programs>>Windows Install)
    Now use the following method to remove iTunes and its components:
    XP
    http://support.apple.com/kb/HT1925
    Vista or Win 7
    http://support.apple.com/kb/HT1923
    *If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
    When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
    restart your PC
    Install the stand alone Quicktime and check that it works.
    If it does, install iTunes.

  • ITunes unable to install? - Could not access network location %APPDATA%/.

    Okay, I received a never used iPod Nano
    (Model MC034LL ,Version 1.0. 2 PC, it looks like this http://www.iphonemag.ch/wp-content/uploa…
    for Christmas this year, however; I'm having some trouble installing iTunes.
    I have already downloaded iTunes, but installing seems to be the problem.
    The 'iTunesSetup' icon appears on my desktop and I double-clicked it to begin the installing process.
    When I do so, it says
    "Gathering required information... Status: Computing Space Requirements"
    after a few seconds it says, "Could not access network location %APPDATA%/."
    As soon as I click 'retry' it says the same thing.
    If I press cancel, the same message pops up and then it says,
    "iTunes Installer Completed
    The installer encountered errors before iTunes could be configured.
    Your system has not been modified To retry these operations at a later time, please run the installer again.
    Click exit to finish the installer"
    I tried the help page for iTunes, but noting seemed helpful.
    Message was edited by: Seraph6886

    Could not access network location %APPDATA%/
    With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
    [You receive an "Error 1606" error message when you try to install or remove a Microsoft program|http://support.microsoft.com/kb/886549]

  • Trying to update itunes on XP keep getting message "could not access network location iTunes\." Any ideas?

    Trying to update iTunes on XP. Keep getting message "could not access network location iTunes\."
    Any ideas

    "could not access network location iTunes\."
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Itunes wont install ,could not access network location %appdata% error?

    itunes wont install ,could not access network location %appdata% error?

    Let's try the following user tip with that one:
    "Could not access network location %APPDATA%" install errors

  • Could not access network location :. help please!

    I cannot get APPLE MOBILE DEVICE SUPPORT  uninstalled from my system,when I try to remove it from add/remove programs this is what I get:
    Could not access network location :.
    All other apple Itunes products I can remove,but not AMDS.
    Also when I try to install a fresh copy of itunes it cannot be completed because of the aforementioned issue crops up when trying to install.

    That's suggesting damage to the installation database in the AppleMobileDeviceSupport.msi (or related installation configuration information), sheena.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25 2010. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Mobile Device Support entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • Install Problem: "Could not access network location %APPDATA%\."

    I get "Could not access network location %APPDATA%\." when trying to install or uninstall itunes. Has anyone seen this. I've tried several of the general troubleshooting topics.

    Similar problem..."Could not access network location ." went through all the microsoft repairs for a 1606 error. No resolve. My itunes used to work perfectly then when I went through an itunes initiated update, then my itunes would bring up the error whenever I tried to update. I uninstalled itunes then tried to reinstall without any success. Still get the error. And now I dont have itunes. Has anyone figured this out yet or do I need to abandon and go to droid?

  • When trying to install Itunes 10.2 I get an error message "Could not access network location %APPDATA%\."  How can I fix this?

    When trying to install Itunes 10.2 I get an error message "Could not access network location %APPDATA%\."  How can I fix this?

    With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
    You receive an "Error 1606" error message when you try to install or remove a Microsoft program

  • Cannot open pfd files error 1606 could not access network location %APPDATA%/

    Error 1606 could not access network location %APPDATA%/
    I have adobe reader 8.1.3 installed and cannot uninstall it as i get the same error message as when i try to open files or download the new version. When I type %appdata% into run nothing comes up. I have been through lots of other threads and cannot find a solution so ive made my own please help!

    You can download the Windows Installer Cleanup Utility from here http://support.microsoft.com/kb/290301/ - run the downloaded installer, then start the
    program from Start | Programs | Windows Install Clean Up.  Select Adobe Reader, then click 'Remove'.
    N.B. I've heard that this program can cause problems if Office 2007 is installed; don't use it if you have Office 2007!
    The above tool helps you to uninstall Adobe Reader, but it will not fix the basic problem with the corrupt %APPDATA% environment variable.  You can try to fix it with http://fixitcenter.support.microsoft.com/
    P.S. this software is still beta; I strongly recommend to make a System Restore Point before proceeding.  Let us know if you need any help with this (and please state your Windows version if you do).

  • I am trying to download itunes on my computer and when its done downloading something comes up and says could not access network location %APPDATA%/

    i am trying to download itunes on my coumputer and when its done downloading its says could not access network location %APPDATA%/

    Let's try the following user tip with that one:
    "Could not access network location %APPDATA%" install errors

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