TS3212 itunes will not install on my laptop running Windows 8.1. "
After installing Win 8.1 I have not been able to install iTunes. After the program installs "successfully" I'm instructed to hit the finish button. the program loads, abut n error msg appears immediately saying that iTunes has stopped working and that I will be notified when a solution is found (something like that). I've followed all the suggestions I could find in the FAQs but non work. Since I have Kaspersky Virus Protection it is a little bit harder to turn all the features off one by one. Still no solution. I did not have this problem witjh Win 8.0, only after I upgraded to 8.1 did the problem begin.
Hello robertian047,
Sorry to hear about your issue.
Have a look at the following article which may help you out.
Wizard was interrupted before software could be completely installed
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!
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Robert MathiesonHello robertian047,
Sorry to hear about your issue.
Have a look at the following article which may help you out.
Wizard was interrupted before software could be completely installed
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Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
The latest iTunes update will not install on my HP laptop with Windows Vista. There is a Microsoft Visual C++ runtime error message and it will not load or set p.
I reinstall Quicktime and it would not launch and gave me the same error messages.
We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
Itunes will not play music, I am running windows 7 64 bit
Itunes does not play any of the song that I have in my itunes library, I am running Windows 7 64 Bit on my desktop.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now. -
ITunes will not install on my laptop / windows vista iTunes 11.0.4.4
Despite downloading the software via IE and Firefox, the install always fails.
The error message I get (roughly translated from German) is
There is a Windows Install Packet related problem. A program which is required to complete the installation process cannot be executed. Contact software Support or the creator of the packets.
What should I do?
Need your help!
Thanks!
EvaI found this thread, which worked! it took forever, but the new software suggested in the link fixed my issue.
https://discussions.apple.com/thread/4588388?start=0&tstart=0
Thanks B. Noir! -
Every time I try to install firefox on my laptop i get a message saying that the installation was interrupted. I am using windows 7.
Oh my god, thank you so much! Ive been working on this for hours and with your help it was done in five minutes. Thanks again!
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Itune will not install on windows 7
I had to do a full restore on my HP laptop and now Itunes will not install I am running Windows 7
Do you get an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)
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I tried to reinstall iTunes 10.5 on an older PC using Windows XP. iTunes will not install. Tthis is the full error message. Could not open key: HKEY_LOCAL_MACHINE\software\classes\CLSID\{063D34A4-BF84-488D-B699-E8CA04DDE}
Please HelpI was able to solve this problem using the utility explained in this post:
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
Thanks!
Dell Windows XP -
My itunes will not open on my laptop I have windows 7
Remove SC Info.sidb file
(This applies to Win7 or Vista)
From the Start menu, click Computer.
In the Organize menu, click Folder and Search Options.
Click the View tab.
In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected.
Click OK.
Navigate to the following location by either typing it into the address bar, copying and pasting it into the address bar, or clicking through the folder hierarchy listed: C:\Program Data\Apple Computer\iTunes\SC Info
Right-click the SC Info.sidb file shown and on the shortcut menu, click Delete.
Right-click the SC Info.sidd file shown and on the shortcut menu, click Delete.
Restart the computer and open iTunes. -
ITunes will not install on a 64 bit PC Win 7
iTunes will not install on a 64 bit PC running Windows 7 with all updates.
Most answers send you to a "cleaner" of somekind that check for errors in you PC and then wants to charge you to clean it. My PC is CLEAN.
Something is keeping iTunes from installing and running. Tried 64 bit, 32 bit and all help desks.
Same error message "This version is for a 32 bit computer, yours is a 64 bit!" I know that and only install the 64 bit version!!!Same error message "This version is for a 32 bit computer, yours is a 64 bit!"
Doublechecking ... by any chance did you migrate a 32-bit version of the iTunes, Apple Mobile Device Support and Bonjour programs to the 64-bit machine from a 32-bit machine using the PC Mover utility?
(Your symptoms are consistent with that ... the installer service throws the message when trying to uninstall the 32-bit itunes and related 32-bit componentry prior to installing the new 64-bit versions.) -
Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Itunes will not install on windows 7 home
Any one had this issue
Itunes will not install on windows 7 homeGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
I would like to be able to use my IPAD. Itunes will not install. It tells me it cannot start Apple Mobile Device Services I am using XP service Pack 3. I am the administrator. The message also says to verify that I have sufficient privileges to start system services.
Thank you,http://tinyurl.com/3hs3g2u
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itune will not install correctly on my PC Error message reads "service 'apple mobile device' failed to start
Hello cynthialane,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best of luck,
Mario
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