TS3219 i am setting up an ipod touch for my daughter, created her an account, had it verified, but when I get to the section that reads 'connect to itunes' I plug it into the computer with her log in and nothing happens. HELP. I have been at this for 4
i am setting up an ipod touch for my daughter, created her an account, had it verified, but when I get to the section that reads 'connect to itunes' I plug it into the computer with her log in and nothing happens. HELP. I have been at this for 4 hours
Hello GJS6,
Thank you for the details of the issue you are experiencing when trying to connect your daughter's iPod touch to the computer. I recommend the following article:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M.
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I have tryed it a few times and it won't connect to itunes on my computer and it saids it isn't charging. I need help. If your ideas don't work then how do I send my ipad mini in to get it fixed?
TS1538
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Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy -
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Sync works the same way it always has, connect the device, select the content desired to sync and sync.
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If this is a new computer, move the content from the old computer to the new computer. -
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Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Apple Retail Store - Genius Bar -
I can log into AppStore on my iPhone fine but when I download something it say 'can not connect to iTunes retry' so I am stuck please help me guys
Hi Grandmaz5,
If you are having issues connecting to Facebook on your iPad, and you have already troubleshot the Facebook app itself, you may want to check the built-in iOS settings for Facebook; you may find the following article helpful:
iOS: Using Facebook, Twitter, and other social network accounts
http://support.apple.com/kb/HT5500
Regards,
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HT4623 after the upgrade my phone keeps reading connect to itunes how do i finnish the set up?
after the upgrade my phone keeps reading' connect to itunes' how do i finnish the set up?
Start iTunes on the computer you normally sync with and connect your phone.
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Go to Settings, iCloud, and then Storage and Backup. You will then see a button to backup your iPad. It may be that you have much stuff (i.e. photos, apps) for it to do a full backup but you will be able to tell what the estimated backup should be and what it will consist of so that you can choose to prune down items. If you don't want to backup and get rid of the messages you can just turn backup off from this area as well.
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See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
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My brother just got an ipod for Christmas, and we told him not to put a passcode on it because he would forget... but he did it anyways and he did forget! He ended up disabling it trying to unlock it. It said ''Connect to iTunes." When I connected to iTunes, it said it was disabled and needed the passcode to do whatever, but I held the top button and the home button down for ten seconds to Restart it because we don't know the passcode! It said to Restore and Update, so I did that. Now it's in Recovery mode... and I can't get past that part! I thought I had done it right, but when it turns back on, it still says connect to iTunes! Help??
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
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Not a developer and running iOS 7 beta? <edited by host> -
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