TS3276 I've tried everything in this article and still can't send or receive email. I also contacted my provider and everything is working on their end. Does anyone have any suggestions?
I've tried everything in this article and still can't send or receive email. I also contacted my provider and everything is working on their end. Does anyone have any suggestions?
Went to Apple Genius Bar. Info from them plus my provider resolved the issue
Similar Messages
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I am using a HP CapShare 920 handheld scanner and I would like to download documents onto my mac. I purchased an IR778 usb port adapter specific for a mac, downloaded the required app for this. The mac recognises the ir778 but will not recognise the scanner. Now it works fine on my netbook, yet I can not read the files they are so small. I am looking for some help so I can use my much preferred mac.
All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.
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The screen is locked on and off center toggle switch is off does anyone have any suggestions
My older ipod shuffle is locked on and the screeis a little off center I've tried most all of the common solutions . Has anyone experienced this problem?
When you say the only tool available was to restart... do you mean Disk Utility wasn't there?
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
I also tried safe booting and holding down the options key..
Shift key invokes a "Safe Boot", the Option key should bring up the Boot Options screen where available boot drives are shown.
Do you have another Mac with Firewire around and does this one boot into FireWire target disk mode...
http://support.apple.com/kb/HT1661
If so this Mac will look like a big Firewire drive to the other one, and if the other one is the same OS or higher you can try Disk Utility on the other one to attempt repair of the iMac's drive. -
Our iPad 2 won't update e apps for some reason they just appear greyed out and won't complete. We have the latest software so can't understand why it won't update.
Any help would be appreciated.
Thanksrtilghman wrote:
telling me to buy a new router is NOT a solution.
And why not? Apple is selling these things like BigMacs. They can't make enough of them. You've been suffering since May because you refuse to get a decent router.
Can you imagine if a company that makes a refrigerator told me that I needed to upgrade my electrical system to rectify a problem with their device? What kind of response IS that?!?!
What if the problem with their device is that it requires a new-fangled "grounded" outlet and your circa 1890 house doesn't have grounded outlets. Would you refuse to purchase a $ 25 adapter on principle? -
Hi,
I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards VickiThe trial is always extended. The serial number you enter determines whether it runs as standard or extended.
I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser. -
I am trying to connect my Macbook pro 2010 to my Samsung HDTV using a mini display port to hdtv cable. Trying to play a slide show in IPhoto but I only get sound with no picture. Does anyone have any suggestions?
I keep saying this over and over, in the hope that people who do a search will find it. Apple cannot possibly test for or be reponsible for the bazillion combinations of adapter, cables, and TV's out there. The only monitors that are 100% guaranteed to work with the MacBook Pro are the Cinema Displays and Thunderbolt Displays, because, they're made by Apple. They're expensive, but they work perfectly.
My guess is that you bought a cheap MDP to HDMI cable, or have a defective one. From my reading of these boards over the past few months, cheap cables have a high failure rate. And the regular priced ones have only a slightly less of one. Try a new one. Make sure you do not damage the Thunderbolt port. -
tried installing Icloud calendar on windows 8.1 and get the message "Calendar has stopped responding". does anyone have any suggestions?
Hey there Alex,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue installing iCloud Control Panel on your PC, you’re seeing an alert message related to an iCloud server not responding. Take a look at the article linked below and try running through the troubleshooting steps it provides.
iCloud: iCloud Control Panel setup cannot be started - Apple Support
So long,
-Jason -
Hi - I have just bought my first IPAD [3 rd gen, no wifi] and one of the things I want it to do is to accept transfered word files
preferably as folders from my MAC - I just bought Keynote but it doesn't seem to work. My files are all doc and docx so I think
perhaps looking into it more I should have bought Pages instead,, but I don't want to spend more money on another app if
possible. Does anyone have any suggestions?You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
Cheers, Tom -
I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it from the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?
You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
What you want to do is in iMovie, choose File/Share/File, and export that way. It creates an .mp4 file that should be readable on Macs or Windows.
You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years. -
iPhoto keeps crashing! - then needs to repair the library. This is happening each time I import photos or even try to go in to an even and delete photos etc. Does anyone have any suggestions? Please it is so frustrating - I used to love iPhoto - now I regret upgrading to Lion
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there? -
Hi. I'm trying to upgrade my 3g iPad 1 software from 3.2.2 to 5.0.1. iTunes tells me that I need to upgrade. It then backs up my iPad OK. But then it won't 'restore' and the upgrade fails.
Does anyone have any suggestions, please.
Thanks - DafydThe version of iTune for the Mac is not capable of running on an iPad.
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I'm getting a lot of pop up ads. mostly while using Facebook. I'm running Safari on a Macbook Pro running Yosemite. Does anyone have any suggestions for an Ad blocker. I don't see anything in the App store.
I can't swear to it but I don't recall this being a problem pre-Yosemite. I could be wrong. I haven't been real active on Facebook until recently. I see some third party apps out there but am alway wary of non approved software.
Thanks
RonYou may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
I can't open any attachments on gmail, does anyone have any suggestions as to how to fix?
I can't seem to open up any attachments in gmail. Does anyone have any suggestions as to how to fix? Thank you
Hello Jim,
Thank you for providing the details of the issue you are experiencing with opening attachments in Mail on your iPad.
I recommend following these steps for an issue like this (you can skip 4 because it does not relate to the issue you are experiencing and any other steps you may have taken):
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on),reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
You can find the full article here:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If you get to step 5, I recommend backing up your iPad before performing the restore:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Does anyone have any suggestions for password protecting e-mail on the i pad?
Does anyone have any suggestions for password protecting e-mail on the i pad? Other people sometimes want to use my i pad but I don't want them to have access to my e-mail (which is on AOL)
Presently you can password protect the whole i pad by having to put in a 4 digit code to open it, but once it's open whoever is using it has access to everything you have on it.Skydiver...that did it!! I shut the mail app from automatically opening and now I can sign onto my AOL acct. through Safari!! I had called Apple Care and had asked different peope in Apple stores about this and no one but you had any suggestions! YAY!! Thanks!!!
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Can't get keynote to AirPlay or iPad to mirror...does anyone have any suggestions?
Can't get keynote to AirPlay or iPad to mirror...does anyone have any suggestions?
IPhone/ipad/ipod has never supported this.
Bluetooth is supported for handsfree telephone, stereo speakers, some keyboards, some peer-to-peer apps from the app store and interent tethering ( if provided by the carrier).
Other than the above, it will not connect to computers or other phones.
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