TS3297 I can't make purchases anymore in the App "Clash of Clans" and yet I can purchase music and movies from the iTunes store. Can someone help?
I can't make purchases anymore in the App "Clash of Clans" and yet I can purchase music and movies from the iTunes store. Can someone help?
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?
Similar Messages
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I am in UAE and i can't purchase any movies from uae itunes store why ??
i am in UAE and i can't purchase any movies from uae itunes store why ??
Not all content types are available in all countries, and the UAE is one of those countries where you can't buy films, TV shows, or music from Apple (a full list of what is available where is shown on this page). Ultimately it is down to the licenseholders/distributors to make their content available to Apple to sell in a particular country. Do you have access to other media purchase download sites in the UAE ?
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I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Whenever I buy something in game, it says that " can not connect to itunes store". Why???? I fill all my payment information in app Store, bt I couldnt buy any thing. Why???
Additonally, at this point I really want to talk to someone who cares about how a customer like I might feel in such a situation and when I call corporate would like to talk to someone who is interested in hearing my input as it really sucks to think I really don't feel like going to the store anymore and would rather just buy stuff on amazon or newegg these days instead;/ When I know how much i used to enjoy going into the store and getting friendly with kind staff who worked with me to get the best deal on the items I got--perhaps this was because it was at a more desperate time when Best Buys fate as a company was more precarious prior to price matching taking origin. Also, on an aside, would like to add that obviously there is always the one or two people who go out of their way to make sure you have an excellent expeirenece so I am not trying to make any sweeping generalizations here. In fact, I find the forum contributors to be among the most kind and helpful, but that might be because they don't have to deal with the now seemingly dreaded "pricematch" epidemic;D
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hi,
So, basically... I had to owe Apple money when I had no money on my card but now I've got money on my card and it won't allow me to pay off what I need to and I'm still unable to even download apps, songs or anything and it's worrying me.
Can someone help please?If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back. -
Help?
As long as you have the files stored on itunes from your computer or backed up, you should be to connect your ipod to computer and sync your music back onto your ipod.
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I have this problem since Hurricane Sandy hit, I had tried to purchase games and movies from the iTune store and it continues saying cannot connect to iTune store.
I know nothing about the app. Is it working properly otherwise? Did you try quitting Hooked On Words and the App Store app completely, restart the iPad and then try to purchase the app again?
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of both apps that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Did you try deleting the app, reinstall it and then see if you can make the purchase? Tap and hold down on the app icon until it jiggles on the screen and then tap the X on the icon to delete it. Tap the home button to stop all of the apps from jiggling. Download the app again. See if you can make the purchase then. -
Is it possible to make purchases from canadian itunes store with a united states iTunes account.
No. You can only purchase from the US iTunes Store.
Regards. -
I can not buy the gem in the "clash of clans" game, It says "My purchase could not be completed". How I can solved this problem?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTime but don't know how. Says to email website did that but takes me back to same place to email help
Contact iTunes Customer Support, but honestly, there are no returns for iTunes purchases.
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I have one folder on an XSAN that one machine can not make changes to. Whenever I try to duplicate or copy a file in this folder I get 'The operation can’t be completed because an unexpected error occurred (error code -50).'
The permissions are fine, and I have trashed the finder plist and reset the NVRAM.
Anyone have a answer?
ThanksTips I received so far (thanks to A-Mac via Twitter http://www.a-mac.nl and Remco Kalf http://www.remcokalf.nl/)
- make sure you have at least 10% of your harddisk in free space (I had only 5%).
- do a PRAM-reset (http://support.apple.com/kb/ht1379)
- perform a hardware test (http://support.apple.com/kb/HT1509)
- make a complete backup (with for example Carbone Clone Copier, see http://www.bombich.com/)
- after complete backup: use diskwarrior (boot from Diskwarrior DVD, first perform diagnostics, then perform "Rebuild" which rebuilds your file directory).
So far I only cleared up some space on my HD, and already the problem occurs less.
Still, I will go through the other tips too.
(will post progress) -
I have bought complete albums in the past... Now that I am trying to download them from the cloud, some songs no longer appear in My Purchases... How can/do I retrieve them?
Do those tracks still show on the album in the store ? If not then the rights-holder must have removed them, in which case you won't be able to redownload them, you will have to copy them back from your backup of your downloads/library. If they are still on the album in the store then check to see if you've hidden them : iTunes Store: Hiding and unhiding purchases - Apple Support
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The buy icon has disappeared from my itunes store. How can I purchase songs??
The buy icon has disappeared from my itunes store...how can I purchase songs??
The Youtube app was removed by Apple in iOS6. You can use either the iPhone app from Youtube (free in the app store, but you've got to set it at 2x), or go to www.youtube.com in a Safari web browser. You can also add the web page to your Home Screen using the share feature. It will then operate just like an app.
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I purchased an app for my Mac Book Pro. The app is called djay. Unfortunately it won't download. I get the following error message: Error 1004 please try again later. How can I resolve this issue?
Try contacting the app developer via email here > http://help.algoriddim.com/customer/portal/emails/new
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How can I rent or purchase movies from another country store?
How can I rent or purchase movies from another country store?
You need to be in that country and supply a payment method valid there.
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