TS3297 I comment the app on itunes but I can not complete the purchase of the app ask you just how I can do better
I comment the app on itunes but I can not complete the purchase of the app ask you just how I can do better
So you want to use the app in a different account than you bought it with. If that is the case you need to contact the Mac App Store support. You will find the link for that in the Mac App Store by clicking Featured - Under Quick Links you will see the Support link. Follow that for help.
Similar Messages
-
I tried to download the latest OSX for my iMac - Mountain Lion.
This is the message that I received:
"We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
What does this mean?The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps. -
My iPod touch 4G 8GB, lets me download apps on iTunes, but when I go to my iPod, and then apps, the entire selection is grey and won't let me click my new apps to add to my iPod. Usually I just restore my ipod and re-download everything, but thats time consuming, and after I unplug my ipod from the cord connected to my computer, I can replug it right after and this will pop up again. I'm getting tired of doing this.
Like I said, it will let me download the apps off iTune, just when I come to my apps page on my ipod, it won't let me add it to my iPod. I can't download it straight from my ipod either, but iTunes doesn't work on my ipod, and when I update my apps, when they're in waiting they never move. What can I do?I would say that you are not connected to the iTunes library you last synced with. You can only sync with one iTunes library. If you connect the iPod to another computer/another iTunes library then you get what you see.
You can only manually manage music and videos among different libraries, not apps. -
I have reinstalled itune but i am not able to recover my previous apps and music
i have reinstalled itune but i am not able to recover my previous apps and music
Your apps and music are in your iTunes library, they are not in iTunes the program. iTunes is just the program that helps you to manage them. What did you do when you reinstalled iTunes, was this on a new computer? Please provide a little more information about what you did.
-
I have a macbook pro with 250 GB of Space, 2.2 Processor, 16 GB of Memory 1600MHz, and Intel Iris Pro 1536. I backed up my apps using iTunes but I am having a hard time restoring my apps back to my iPhone 5s so could you please help me?
So did you ever get your apps back on your iPhone?
-
my ipod has "ipod is disabled connect ti itunes" but it will not let me put in the passcod or anything! i cant get off this display?
You have to restore:
Forgotten Passcode or device disabled after entering wrong passcode -
I am trying to purchase mountain lion but I get the following message:
"We could not complete your purchase. The product distribution file could not be verified. It may bedamaged or was not signed." Any help?Installing the appropriate combo update may help...
If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
For 10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
If that doesn't help, try the following..
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall -
HT3702 I am being billed $6.99 by apple on iTunes but I did not make a purchase, how can I fix this?
I am being billed $6.99 by apple on iTunes but I did not make a purchase, how can I fix this?
Use the email form to contact Apple here > Apple - Support - iTunes Store - Contact Us
-
On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?
Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden -
i am trying to download OS X Lion from the app store and it says it can not complete my purchase becuase it needs at least 2GB of space and over 2GB on my computer...any ideas??
That requirement is referring to the need for 2gB of RAM, not hard drive space.
Stedman -
When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
I can purchase other apps, why not Mountain Lion. I get the same message on my wife's IMAC.The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Hope it helps. -
When I try to upgrade to Mountain Lion OS form Lion OS, after I select the "Buy App" option I get this "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed" message, what is causing this problem, how can I find a solution, is someone else having this problem?
The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps. -
I originally purchased Aperture 3 for my MacBook Air via the App Store. There is now an update available to version 3.2.2.
When I follow the download process to update I get the message:
We could not complete your purchase.
The product distribution file could not be verified. It may be damaged or was not signed.
There are other discussions advising deleting the App Store then downloading the Snow Leopard 10.6.6 combo update to resolve this problem but my MBA is running Lion 10.7.x (as supplied, not upgraded).
I have two questions:
1. If I try to delete the App Store (by dragging it to the Trash) I get a message telling me is cannot be modified or deleted as it is part of the OS. So how would I proceed if downloading the 10.6.6 update is necessary?
2. Is it OK to download and install an update for an earlier version of OSX as I would be doing if I followed the suggested resolution?
From browsing the support discussions this seems to be a common problem for OSX 10.7 Lion users. I would expect a resolution via Software Update but all Software Updates are up to date on my MBA.Donald...
So how would I proceed if downloading the 10.6.6 update is necessary?
That won't work since you are running v10.7
Is it OK to download and install an update for an earlier version of OSX as I would be doing if I followed the suggested resolution?
No.
Since you are running Lion you can use Lion Recovery to reinstall the App Store app. -
I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?
Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved! -
I have updated some software on my IPhone 5 and now it is asking me to log into me network. I am putting the correct password in, but it is not letting me access. I now only have access to emergency calls. The screen is also very different, giving me the option to log in in different languages.
Can someone please help.
thanksThank you for replying. Yes I deleted the old email address..
Maybe you are looking for
-
HT5622 how can i retrieve my product serial number from apple.
Good Afternoon, I am trying to located my ipod touch serial number because it was lost with the bus company and i want to pick it up with the serial number. Could apple email that serial number to me please. thanks. Noel.
-
The usb port on my keyboard deactivates because it says it is drawing too much power
each time I try to plug in my ipod into the usb on the keyboard i receive an error message stating that it is drawing to much power and will be canceled
-
How to embed mixcloud in dreamweaver
Hi, I've tried to embed mixcloud in dreamweaver without result. Soundcloud does the job well but with mixcloud there is a problem. The problem is related with the Live Viewer and having the right plug-ins. Who knows the answer? Regards, Remmie
-
Have been running on a Dell PC (Win 8.1) for the past year or so. So far have had no issues with Thunderbird (latest release) until today (4/4/2015). For some unknown reason my PC "action center" suggested that I should scan the "C" drive for potenti
-
Hi All, I am working on Rebate. Currently when we create Sales Order, delivery and do the billing. Accounting documents will get generated. When a Credit memo is posted for Rebate, which will hit the below accounts. AS-IS Scenario is 1010 (Customer