TS3297 I purchased an album and some of the songs did not download completely. How can i fix this?

I purchased an album and some of the songs did not download completely. How can I fix this?

I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...

Similar Messages

  • HT203200 I had downloaded an album and 4 songs did not download. How can I fix this?

    I had downloaded an album and 4 songs did not download. How can I fix this?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • I bought an album and some of the songs did not download for the full length, but others did. why? and how do i fix it?

    i bought an album from the itunes store and some of the songs did not download the whole length... why? and how do i fix this?

    Delete the incomplete tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
    Are the incomplete tracks ones that you had previewed before purchasing the album? If so there may be a bug that needs reporting. See this recent post which explains why I ask the question...
    tt2

  • I bought an album and one of the songs did not download completely.  It shows that the song is 3:17 seconds but only got 40 secs. of it.  How can i get the rest of the song back?

    I bought an album from itunes and one of the songs did not download completely.  It shows in the player that it is 3:17 but only plays for 40 secs.  How can i get the entire song back?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • TS3297 I have purchased and downloaded an album.  Some of the songs do not play.  How can I troubleshoot

    I purchased an album.  Some of the songs do not play.  How do I troubleshoot?

    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

    I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete.  How do I redownload them without purchasing the album again.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I have downloaded an album and some of the songs where sounds are missing what can I do?

    I have downloaded an album and some of the songs where sounds are missing what can I do?

    Delete the files from iTunes. Go to the iTunes Store. Look to the right side of the iTunes Store window for the Purchased function. You can find all of your past purchases there.

  • I bought an album and some of the songs do not play all the way through. How can this be fixed or how can I get my money back?

    I bought an album and some of the songs do not play all the way through. I would like help fixing this issue or my money back.

    How to report an issue with Your iTunes Store purchase

  • HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

    i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I just bought a album from itunes, but some of the songs did not download. any thoughts?

    why don't all the songs download when you buy an album?

    Hello camp3199,
    I am sure you are eager to download and listen to the album you purchased.  If you click on the cloud next to the songs, it should start downloading the track.  If the song does not download or is not visible in iTunes, I recommend the following steps.
    First, I recommend checking to see if the download was interrupted.  You can use the steps in this article:
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If the album does not download after following the steps in that article, I recommend trying to download the album from the list of past purchases.  As long as you are signed in with the same Apple ID you used to purchase the album, you will not be charged again.
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    If you are still not able to download the album, I recommend reporting this issue to the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • When typing an address in the location bar and pressing enter, nothing happens and the site does not load. How can I fix this?

    When I type a new URL in the address bar (or location bar), and I either type the complete URL or select from the drop down list, nothing happens. I hit enter, and the website does not load in the current tab, new tab nor in a new window. Exactly the same when I hit the green arrow to the right of the address bar. I am using Firefox 8, and all my add-ins are up to date.
    It has been working before. The setting to get Firefox to open new pages in a new tab from the address bar is there, so it should open a new tab. But I get nothing at all!
    Please help, how can I fix this?
    Thanks,
    James.

    That issue can be caused by an extension that isn't working properly.
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

  • HT1725 I purchased a album of various artist, however some of the songs did not download, an error message saying something about not having proper information to download??? any thoughts on how I get the songs I paid for but did not download?

    After purchasing a album of TV Theme songs, during the download some of the themes would not load, an error message came up saying to the effect I did not have the correct info to download.  Does anyone know about this issue & any thoughts on how I aquire the themes I paid for?  The themes that did not load still show up in the music list but are greyed out & have an "!" exclamation mark beside the number of the item in the list.

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • I download some songs to my 3rd gen ipod touch.  I have home sharing.  Some of the songs did not download to my macbook pro.  What is the problem?

    I have recently downloaded some songs to my 3rd generation ipod touch.  I have home sharing.  Normally when I turn my macbook pro on and click itunes the items I have purchased automatically download.  But this time some songs did not.  What is the problem?  What should I do?

    Hi there,
    I would recommend taking a troubleshooting steps found in the article below.
    Troubleshooting Automatic Downloads for purchased Apps, Music, and Books
    http://support.apple.com/kb/ts3688
    -Griff W.

  • I imported my itunes folder from an external drive on a freshly wiped computer. My playlists and ratings did not copy over. how can I fix this?

    i imported my itunes library from a backup drive after i reinstalled windows on my machineby copying the itunes folder from the backup to the my music folder on my c drive. when i opened itunes and imported the library the playlists and ratings were missing. Is this normal itunes behavior? hoow can i fix this?

    Did your backup include the iTunes Library.itl file that is the core of an iTunes Library, and if so have you restored it either to the default library location for your profile, or to another folder and then redirected iTunes to look to that folder for a library? Normally all you need do is backup the entire iTunes folder from the old profile's Music folder, then restore the iTunes folder into the new profile's Music folder.
    tt2

  • HT3702 Please help. My child just made a purchased on our new mini iPad that I did not approve. How can I stop this transaction?

    Please help. My child just purchased a game without my consent. How can I stop this transaction .

    To Apple all sales are final. The fact that your child has the password to make a purchase implies consent.
    Apple sometimes gives one-time refunds. Is this a large enough purchase to use your possible one-time refund?
    When the receipt arrives in your email for this purchase use the Report link to start a conversation with iTunes Support about a refund.

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