TS3297 I tried to download with a redemption code and got the message: "your computer isn't authorized"
I tried to download with a redemption code and got the message: "your computer isn't authorized" -- how do I do that?
Quit Safari, launch it directly from HD/Applications/ instead; trash the old version 5.1 on your Desktop... it isn't working with the Safari 5.1.1 system frameworks, and wasn't updated due to not being in HD/Applications/
Similar Messages
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Hi. I'm trying to play back previously purchased tracks from iTunes, but keep getting the message "Your computer is not authorized for playback."
Suggestions?Click here and follow the instructions.
(79859) -
I can't figure out why my iphone will not allow me to download apps. I get the message "Your Apple ID has been disabled". No reason and I've updated all of my information in iTunes.
http://www.apple.com/support/contact/
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Help. I tried to open my Illustrator CS6 today and got the following error message, "To open Adobe Illustrator CS6 you need to install the legacy Java SE runtime". The window then states, "Click More info...to visit the legacy Java SE 6 download website." I do click on the More Info... button, but the webpage is blank. Please help.
Thanks,
LeoLeo,
Depending on your OS, you should be able to use;
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case. -
I am running windows xp. Trying to download latest version of iTunes and get error message: Microsoft Visual C Rundtime Library. Runtime Error. Program:C\ProgramFiles\iTunes\iTunes.exe. R6034 An appliction has made an attempt to load the C runtime library incorrectly. Please contact the appliction's support team for more information.
2nd/ message: iTunes was not installed correctly. Please reinstall iTunes. Error 7(Windows error 1114)
I have removed iTunes serveral time and tried to reinstall many times and get the same results noted above.
Can anyone help me? Thank you. EFS1Hello DrJMDDC,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
2. Verify iTunes and related components are completely uninstalled
3. Reinstall iTunes and related components
Best of luck,
Mario -
Hello, I have creative cloud installed on my Mac Book Pro - OS X 10.9. 5 When trying to download trial programs, a popup window shows the message " you have been disconnected" Connect to continue. The same message comes after repeated attempt to entering the login and password info. How can I solve this?
Hi Jeff,
Here is the screenshot of the window which comes after any attempt to download a trial version. It is in French, it means you have been disconnected, connect to continue. -
I tried to install the Watch ABC (a free app) on my iPad from the AppStore. It would not download. I attempted to install it a second time, and got the message "You've already purchased this, so it will downloaded now at no additional charge." Any advice? This is a fee app so I do not understand the message referencing a purchased app. I get the cloud symbol, but it will not download. I closed the App Store app and restarted my iPad, but to no avail. Any assistance would be greatly appreciated.
You are aware that there the app may have downloaded and been placed on the second screen. Not the main one. Can you swipe to the right to see if it is there?
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Tried my k3772-z modem to connect macbook air to internet and got the message: you can't use this application with this version of mac os x. Is there a setting that needs to be changed?
I can't help you with a direct answer. For third-party devices you should contact the vendor (Vodafone).
If you have an iPhone (or an Android phone with hot-spot capability) you can use that to connect to the Internet without paying for a separate cellular service. -
After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple," This problem happened right after I installed Mountain Lion. I then downloaded Canon's upgraded software and drivers for the MX 870 and the problem was resolved. Now one month later, the problem has returned.
rjliii wrote:
Solved problem with original Canon software. When I downloaded Canon software upgraded for OS X 10.8, I got all by Navigator Ex. Noticed that on Canon's site, the upgraded version is 3.1; my app was 2.1. Upgraded to 3.1 for Nav. Ex, and it works.
You should still use Image Capture IMHO. If it was my gear, that's what I would do. No need to worry about software upgrades. -
Hi,
For no apparent reason my phone stopped working...so I did a reset and got the message 'Restore Needed'. I connected to iTunes and got this message: 'iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your passcode on your iPhone before it can be used with iTunes'.
The problem is, I can't enter my passcode because I'm not given that option on the iPhone. All I seem to be able to do is make an emergency call.
It's been working fine otherwise. Any suggestions?
This is the SECOND replacement iPhone I've had this week and I'm getting a bit fed up.
Thanks in advance for any help,Are you referring to the 4 digit passcode needed to enter the phone and use it's features?
If so reboot your iPhone and enter the passcode to get it operational. Launch Image Capture on the Mac and connect the iPhone. Now you should be able to download the video files to wherever you want on your hard drive.
OT -
Help! While downloading Lion, I lost WIFI and got error message . . .
While downloading Lion, I lost WIFI and got error message "An error has occurred." Tried to re-download and the dowload icon says "OSX Lion--Waiting . . . " Please help!! What should I do?
Don't worry about the download, you can go back to the AppStore > Purchases tab and download it again.
Or from another Mac if you have one. Try a restart, it may even start the download where it left off. -
i tried to install vonage extensions application but i got the answer''your request could not be completed. how can i do this?
when are you getting the message? are you downloading the proper app from the app store?
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Hi,
WIFI stopped working after I woke the computer up, now says connected to the network but not the internet, all other coputers and devices connected still with no problems, have pinged IP address from router and got the message "4 packets sent none received"... Help
I have tried network diagnostics which doesnt help... The only other ting is, when I woke the computer up it said tat another device was using my IP... My wife had plugged her phone into the computer to charge etc but even when i turn wifi off on the phone there is no change... also in settings on the phone the IP address is different...The answer to your question is - neither!
Your PC should to configured to obtain an IP address automatically, and to obtain DNS server IP addresses automatically, from the Airport Express. This is the way Windows (and Macs for that matter) are configued by default, and that is the way most people have their computers set up. If you manually configured your PC's IP address to be the same as your wife's Mac, it certainly explains why your PC is not able to access the internet. -
I am thing of using Final Cut Pro but when I try and download I get the message “Your computer’s video card does not meet the minimum system requirements.” Can I do anything about this? I am using a Mac Pro early 2008 with Yosemite 10.10.2. My current graphics card is a ATI Radeon HD 2600 XT 256 MB.
Geoff2T wrote:
I am thing of using Final Cut Pro but when I try and download I get the message “Your computer’s video card does not meet the minimum system requirements.” Can I do anything about this? I am using a Mac Pro early 2008 with Yosemite 10.10.2. My current graphics card is a ATI Radeon HD 2600 XT 256 MB.
It is just as the message says. Your video card is not compatible.
You can add a compatible graphics card and use FCP X with your mac. I can't suggest which one, but maybe other people on this forum can guide.
And you may also get good suggestions in the Mac Pro forum. -
Bought an app last night. Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect to store today. Tried restarting router. Help please....thanks.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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