TS3367 I am currently in South Africa and have tried to FaceTime my family using my ipad to their ipad, however when I make the call, I can hear the ringing but after a while it says the other party is not available, but she is

I am current in Sotheby's Africa and trying to FaceTime my daughter who also has the same ipad as me. My son in law also has the ipad. Despite using my daughters email, I cannot get through to her or my son in law. When I hit FaceTime I can hear the ringing tone, but after a while it comes up saying my daughter is not available, but she is sat by her ipad in the UK. I have checked everything is working so what can I do now to get through to her, especially for Xmas day.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
 Cheers, Tom

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