TS3474 my sleep/wake button has stooped working, what shall i do in that case???? please reply me.

please guide me.. how can i get I get my ipod back in working condition.

Have you worked through each of the 5 R's yet to rule out the possibility of corrupted software or data on the iPod.
http://www.apple.com/support/ipodnano/assistant/itunes/
It wouldn't hurt to also let the iPod's battery full drain as a test.
Otherwise, you'll need to take/send the iPod in for service/replacement either through Apple or a third party service.
B-rock

Similar Messages

HT1430 I would like to reset the iphone but the sleep wake button has stopped working

how to reset the phone without erasing my data when the sleep wake button has stopped working. the phone is frozen

"Why didn't iCare staff which is Apple's do something..."
They did. They told you what you should do to get the problem resolve. Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple. It's not an "Apple Store".

My sleep/wake button has stopped working, where do I get it fixed

My sleep/wake button has stoped working. Where do I get it fixed and how do I know if it's under warrenty ?

Answers to both [How to get repaired and warranty] Either Contact AppleCare Support - Numbers are on the Apple Site
OR
Set up an appointment with an Apple Retail Store
Best of Luck

HT1430 I am unable to reset my phone as the sleep/wake button does not work????

My sleep/wake button has stopped working. I have checked the support site and it states to reset but I can't as the button does not operate. Do I need my phone repaired?

Yes. If something is broken, you generally have to get it fixed before it will work again.

How can i fix an ipod whose sleep/wake button is not working?

Ever since I bought my 2nd generation ipod, the sleep/wake button has never worked. What could be the problem and how can I fix it?

I looked at the previous discussions and most of them are talking about taking it to the apple service center but that's too expensive for me. i was wondering if there was any other option apart from that.

My IPad Mini Wont Turn On even with the sleep/wake button trick wont work

My IPad Mini Wont Turn On even with the sleep/wake button trick wont work.
what do i do?

It sounds like it's time to get Apple to check it out for you ...
Apple Support
http://www.apple.com/support/
Apple Retail Store - Genius Bar
http://www.apple.com/retail/geniusbar/

Iphone 4 just turned itself off, won't turn on again - sleep/wake button hasn't worked for a while - tried charging (even though it was 50% charged when it shut down) and that makes no difference....tried usb to computer and directo to wall socket. help?

phone 4 just turned itself off, won't turn on again - sleep/wake button hasn't worked for a while - tried charging (even though it was 50% charged when it shut down) and that makes no difference....either via usb to computer and direct to wall socket. Any suggestions...other than heading off to the genius bar tomorrow?

Well, the sleep/wake button is also the power button. If you cannot use it to turn on, then you cannot use it to perform a reset by holding it and the home button together until you see the Apple logo.Those are the only two ways to turn the device on. You can try letting the battery go completely dead and then trying to plug it in. After it has charged for 20-30 minutes, the device may come back on. But, without the sleep/wake button, there is no other way to turn the device on or off.

IPhone top sleep/wake button is not working & Apple Logo screen at startup

I have the original iphone. I have two problems, both just happened tonight at the same time. For seemingly no reason just my iphone external top sleep/wake button is not working. I tried powering the phone off and back on. I tried resetting my iphone, and restoring it. I made sure my Iphone software is up to date. None of these remedies have fixed the button. The button doesn't look broken, it pushes in and out, it just doesn't work anymore.
Second problem is, after I power my iphone off and then back on, the Apple logo screen will continue to flash on and off indefinitely. The only way to get my home screen to appear is to connect my iphone to my computer. Then it wants to sync. After syncing it then asks if I want to "power off" or "cancel". Huh, why does is it doing that? To turn my iphone off I am pressing my Home button down until it shuts off, since I can't power off with the top black button. Is that the reason my phone is having the second problem, because I am powering off with the Home button? Could it be my second problem is not a problem?
My iphone 1 year warranty is over. I can't call Apple Care, there is no apple store near me. I need a solution I can do at home myself. Please help. Even if you think the answer is obvious please suggest it to me. Before tonight nothing was wrong with my iPhone. It all started after I let my 6 and 7 year old nephews play with Google Maps on my phone for like 10 minutes - supervised. I consider myself to be a pretty Apple tech savvy guy, yet I can't figure out if they broke my iphone somehow, nor can I fix these two problems. Please help!

Jason,
I'm afraid I have good and bad news. Apple sent me a new original iphone. So that takes care of me but does not take care of the issue for so many people like you. I do not know if you can purchase the Apple Care plan at this time. Look into that. It really is worth it. Apple products require Apple technicians in the rare case the breakdown. Apple did not offer me an explanation of how they'll fix my phone or even saying why they sent me a new one. I synced it with Itunes and all my personalizations and apps are loaded back on it. It's like my old phone only shinyer and probably going to last me longer than the old one.
I found out Apple Care covers the Iphone for 2 years past it's purchase date. So I would think that you could buy Apple Care even if you had it for like a year. Then it would at least cover you until the 2 year mark, which after that we're on our own(?). Please let me/us know if you were able to buy Apple Care protection and if they fixed your problem. I am impressed they got me a new phone so fast. I still love Apple.

HT201401 Sleep/Wake button is not working. Do you have any suggestions how can I fix this?

Hi, I bought an iPhone5 in Sydney on 17 Sep 2012 (through Apple online store-Weborder no. W425361396) while I was studying there. Now I already went back to my home country (Thailand). And I got a problem with my iPhone5. The Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
Looking forward to hear from you.
Best regards,
Apiradee

You will have to return the iPhone to Australia .The iPhone warranty is not international .
Warranty and service is only provided in Country of original sale
You could try a reset followed if required by a restore initially with backup and then again if required as new
If that makes no difference it will be a hardware issue and you will have to return it to Australia

Sleep/Wake button doesn't work

I just got my iPod touch yesterday, and the Sleep/Wake button worked for a while... but then after syncing the touch to my computer a second time, the sleep/wake button doesn't work anymore. I can't put the iPod in sleep mode, and I can't turn it off either, and I can't do a hard reset (or whatever it's called when you hold both the buttons down). I've reset using iTunes and through the iPod itself, and it isn't solving the problem.
Any ideas?

Hi Bayyar:
Try reading this thread:
http://discussions.apple.com/thread.jspa?messageID=5475024&#5475024

IPhone 4S, sleep/wake button isn't working.

My IPhone 4S sleep/wake button suddenly stopped working. I cannot even reset it. Is there a fix I can do or do I need to take it to the Apple store?

you can try to restore it if you can still click the button but it just isnt responding or if the button is stuck you can take it to apple retail store

HT201263 Ok so that answers my question how to restore her phone and I realize she will lose all information, which is fine..but what if the sleep/wake button doesn't work?

So I have the directions to restore her old phone and realize her info will be lost..ok..but how can I restore it if her sleep/wake button is not working?

You can back up your phone to itunes on the computer before restoring so that data wont be lost. Once the phone if saftely backed up you click on the "iphone" section to find her phone details. There is a button that says "restore". CLick on it and the phone will restore

HT1430 How do you turn off your phone if the sleep/wake button doesn't work anymore?

How do you turn off your phone if your sleep/wake button doesn't work anymore?

If a reset doesnt fix it (which it wont - that is likely a hardware issue), then get warranty service.
http://www.apple.com/support/contact/
1-800-MY-APPLE (1-800-692-7753)

HT201263 how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

You can't. Either get your phone fixed at a third-party repair shop, or go to an Apple store & they will replace your phone for US $199.

My sleep/wake button doesn't work on my iPhone 4 is there any apps I can download to make it sleep

My sleep/wake button doesn't work on my iPhone 4 is there any apps I can download to make it sleep

There isn't anything you can do about that except to get the sleep/wake button fixed. It is an integral part of the phone and is used for troubleshooting steps as well. Using a device without one is just waiting for trouble. However, if you want to, you can go to Settings>General>Accessibility and turn on Assistive Touch. Then to lock the phone, tap on the Assistive touch button, tap on Device, then tap on Lock screen.

TS3474 my sleep/wake button has stooped working, what shall i do in that case???? please reply me.

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