TS3540 My iPad is not recognised in iTunes. I have tried all the basic tests and then followed above. I cant locate the file referred to above "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

My iPad is not being recognised in iTunes. I have tried all the basic tests and then followed a series of uninstall instructions. One suggests deleting the following file however I cannot locate it - "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

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HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

Cconnect it to your computer with the latest version of iTunes installed.

Ipad displays "ipad is disabled connect to itunes", I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?

Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

When i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

when i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

I have reset my iphone and made sure all updates have been done on my macbook pro and iphone. It was after updating my macpro that I plugged in my phone and went to itunes to backup phone and can't see the device anywhere! I have also done all the troubleshooting that apple.com recommended too...all except re-installing itunes!

I can connect my Iphone 6 and Ipad Air to my Bose Soundlink but not my IMac. I have tried all the usual solutions but nothing works. It has worked recently but not in the last week. Help

I can connect my Iphone 6 and Ipad Air to my Bose Soundlink but not my IMac. I have tried all the usual solutions but nothing works. It has worked recently but not in the last week. Help

make sure it's not being connected to by any of the other two
one can only connect 1 device at the time and just by waking up sometimes a headset connects to a device
automaticly
then forget the bluetooth device in OS X and put the headset in pairing mode / discovery mode and connect with it once again with the mac

Keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling :(

keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipod

I just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.

TS1538 My iPod isn't showing in itunes i have tried all the suggestions yet nothing is working

The Windows 8 which I have recognizes that my iPod is connected however iTunes does not. I have tried all the things others have suggested as help guides but they are not working or simply too complex to do myself. All I want to do is put more music on my iPod but it seems like too big of an ask.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

Sync not working for long time (have tried all the usual suggestions)

Sync stopped working for me months ago and I have not been able to get it to work again.
I'm using Firefox 26 on two different Linux laptops and want to keep the bookmarks and history synced with them. It worked great for a long time. Then around Firefox 25 or so it stopped working. In fact, I logged into an old Linux system I hadn't used in while that still runs Firefox 24 (or maybe it's 23) the other day and it synced great with my laptop I usually use.
I have tried all the suggestsion in the troubleshooting guide (https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips). I tried unlinking all of my devices and linking them again. That worked to sync both laptops once, when I first relinked them, but never again. I tried creating entirely new profiles on both systems and that didn't help.
Is Sync just broken? Why does it continue to work fine in older version of Firefox but none of the last three versions or so? Is there any way to fix this?
Thanks.

Thanks for the replies.
I am not using a proxy server.
Neither system is syncing with the other. It seems like they are both uploading (backing up) the history and bookmarks properly, but then not merging and syncing the changes from the other system. I know things are getting uploaded, because as I said, my third system that I don't use much anymore, with the older version of Firefox, does merge changes in history and bookmarks from the other two systems.
This is what my log looks like:
1390013173379 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1390013174376 Sync.Tracker.Addons DEBUG Saving changed IDs to addons
1390013285398 Sync.Tracker.History DEBUG Saving changed IDs to history
1390013418354 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014114789 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014117199 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014130419 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014149015 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014274305 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014316857 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014467343 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014474268 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014539349 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014546079 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014574289 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014600495 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014625762 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014638218 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014665106 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014680655 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014709407 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014783940 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync.
1390014783942 Sync.Service DEBUG User-Agent: Firefox/26.0 FxSync/1.28.0.20131212154635.
1390014783942 Sync.Service INFO Starting sync at 2014-01-17 19:13:03
1390014783942 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1390014783942 Sync.Status INFO Resetting Status.
1390014783942 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1390014783945 Sync.SyncScheduler DEBUG Next sync in 86400000 ms.
Any other ideas?

My ipod not recognisable by itunes i have tried everything suggested by app

ok, here is how it started. i wanted album art in my ipod, so i searched the web got all the album art i could and put in each album stored in my itunes. everything was going smoothly when it came to one particular album and from tat time i m having this problem. when i connect the ipod the "do not disconnect message" is displayed and it never goes away and itunes isnt opening either. when i open itunes the ipod is not displayed. and i have to disconnect the ipod with the "do no disconnect" still on. will ther be any problem pls help.....

my ipod is not displayed in itunes... so i have to shut down my comp everytime to disconnect my ipod. everytime i connect ipod to the comp, the do not disconnect message appears on the ipod, but my ipod is charging but it s not displayed in itunes. i m not able to manipulate my songs. i have been hearing the same set of songs for a lnog time..

Stuck at "accessing itunes store" have tried all suggestions so far and nothing has worked..

when i open itunes i am infinetly stuck at "accessing itunes store" during which it will not allow me to authorize my computer, sign in, etc. . So far i have tried restarting my computer, cmd command, re-install, unistall qucik time player/safari, reset router. i am not sure what else there is to do for this problem. none of the other threads have helped me at all. what else is there to do to fix this?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT1414 iPod Touch has a blank white screen and the computer does not recognise it. I have tried pressing the Home button and Up Volume button and Off button to no avail. Thank you

I tried to download an upgrade that was recommended by APPLE, the upgrade stopped halfway through and the iPod Touch was turned off, now the iPod Touch has a BLANK WHITE SCREEN and is UNRESPONSIVE to the COMPUTER
I wonder if anyone can help
Thank you
Brizey

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an old ipod. It worked great until about 2 months ago and now it says I need to restore my ipod but I can't unless I format it, but everytime I try, it says the format could not be completed. Is there anything else I can do to get it to work again?

I have an old ipod. It worked great until about 2 months ago and now it says I need to restore my ipod but I can't unless I format it, but everytime I try, it says the format could not be completed. Is there anything else I can do to get it to work again?

No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

My Ipod Touch is not responding. I have restored, I have recovered, I have followed the troubleshooting tips. It is still frozen and I can't turn it on or off. Is there anything else that can help?

My Ipod Touch is not responding. I have restored, I have recovered, I have followed the troubleshooting tips. It is still frozen and I can't turn it on or off. Is there anything else that can help?

Let the battery fully drain. After charing for at least an hour try a reset and restore.

HT201407 i've updated my iphone 3gs software to the latest version of ios and now my device does not activate. i've searched for help here and it still doesn't work...is there anything else i can do, or i have to take the device back to the store?

i've updated my iphone 3gs software to the latest version of ios and now my device does not activate. i've searched for help here and it still doesn't work...is there anything else i can do, or i have to take the device back to the store?

Where did you buy this iPhone and how did you unlock it?

My ipad was stolen but i dont have icloud open on my ipad. Is there anything else i can do to either locate the phone or lock up all of my personal information.

My ipad was stolen but i dont have icloud open on my ipad. Is there anything else i can do to either locate my ipad or lock it up so that my personal information is not available.

Unfortunately not, you can only try to locate it if Find My iPad was enabled on it and the iPad is currently connected to a network and the device hasn't already been wiped and/or Find My iPad disabled on it.
If it was stolen then you should report it to the police, and if it was a cellular model you should also contact your carrier. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.

TS3540 My iPad is not recognised in iTunes. I have tried all the basic tests and then followed above. I cant locate the file referred to above "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

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