TS3549 I recently bought a Mac Book Pro and an Air Port Base Station. I set up the base station using this computer. Now the computer says it cannot detect the base station. I'm trying to get into the settings but it just keeps telling me it's undetectab

hello

Reboot the network.. Mavericks has these brain slips where it forgets everything on the network.
Restart in correct order.. modem. wait 2min.. AE.. wait 2min.. clients.
Does it work now??
Welcome to Apple Networking.

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Hi All, I recently bought a Mac Book Pro and transferred all my photos from my hard drive onto the Mac. I realised that there were some folders which didn't have the camera information embedded in the files and these files refuse to open on iPhoto. HELP!!

Hi All, I recently bought a Mac Book Pro and transferred all my photos from my hard drive onto the Mac. I realised that there were some folders which didn't have the camera information embedded in the files and these files refuse to open on iPhoto. I know that the folders that have the problem were not transferred to the hard drive via a photo transfer application (I have a Canon camera) but I simply copied them out of the photo card and onto my old PC.
Is there some way I can open these pictures on my Mac? They work fine on a PC.

Thanks for your reply.
The files don't open in preview either. In preview I get the error message 'The file "xxxx_xxx.jpg" could not be opened. It may be damaged or use a file format that Preview doesn't recognize'. The folders with these un-openable pictures do not even get imported into iPhoto. When I try to import them I get an error message about the files being unreadable.
The color profile information on the un-openable files is not visible but I see that all the other files from my old drive are RGB.

Hi everyone, i recently bought a mac book pro and tried using the facetime app on it, but unfortunately i am not able to log onto it from my mac and able to log onto my id from a different mac, ipad2, iphone. My mac is giving me problems only for my id

please send me how to use my macbook for facetime. Thanks.

If your machine came with Lion preinstalled, you cannot use it on another machine. It is tied to the machine it came with. You are allowed to make a one time transfer of the OS when you sell the machine as long as it remains with that machine.
If you purchase Lion from the app store, you are free to install it on as many Macs as you own - however, if/when you sell one of those Macs, you are required to uninstall Lion as the license is not transferable and you need to reinstall the original OS.
You can read the SLA for yourself - the link to the downloads to all licenses is here:
http://www.apple.com/legal/sla/

I receive a mail with this promotion: Pick up a Mac or the new iPad by 9/21. Get a gift card for apps.. But I recently bought a Mac Book Pro in a Chicago store, and I do not get an extra credit :(

I receive a mail with this promotion: Pick up a Mac or the new iPad by 9/21. Get a gift card for apps.. But I recently bought a Mac Book Pro in a Chicago store, and I do not get an extra credit

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I recently bought a mac book pro sept 2011 and i don't know how to reset my ichat pls help am new to the mac n i feel lost

i recently bought my mac book pro this month and iam stuck with ichat i want to reset it and i dont know how to
pls help me am new to mac

HI,
Welcome to the  Support Communities
It really depends on what you have done so far.
The Simplest is to open iChat go the word iChat in the Menu Bar (Drop Down Menu)
Select Preferences.
In there select Accounts.
Highlight any account in the list you no longer want (you can't delete the Bonjour one)
Once highlighted press the minus button at the bottom of the list.
6:24 PM Monday; September 26, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?

Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso

I just bought my mac book pro and updated to mountain lion and I don't know why it is taking around 1minutes and 10sec to boot up,does anybody have any idea? thank you in advance

I just bought my mac book pro and updated to mountain lion and I don't know why it is taking around 1minutes and 10sec to boot up,does anybody have any idea? and also how can I make my laptop boot up faster?thank you in advance

Call Apple Care.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

I just bought a mac book pro and seem to need a flash player. what should i do?

i just bought a mac book pro and seem to need a flash player. what should i do?

Welcome to the Apple Support Communities
Flash Player isn't installed in OS X by default, so you have to install it manually from Adobe wesbite, if you need it > http://get.adobe.com/flashplayer

I recently got a mac book pro and uploaded my pictures and videos from my iphone 4 to the mac book. If I delete these pictures and videos from my phone will they automatically delete from the mac book?

I recently got a mac book pro and uploaded my pictures and videos from my iphone 4 to the mac book. If I delete these pictures and videos from my phone will they automatically delete from the mac book?

No. The data that you downloaded from your iPhone will remain on your MBP.
Ciao.

I bought a mac book pro and apple promised upgradation to lion aosx but yet nothing rcvd , want to ask how much time it takes for them to send me the code to download it (now its more than a week i purchased this mac)

i bought a mac book pro and apple promised upgradation to lion aosx but yet nothing rcvd , want to ask how much time it takes for them to send me the code to download it (now its more than a week i purchased this mac)

http://www.apple.com/macosx/uptodate/

I bought 2 mac book pros and have time capsule connected to router. Both computers can see time capsule but i can not see other computers.

I bought 2 mac book pros. At home i already had a network with a timecapsule connected to a router and a windows xp lap top connected to it. When i turned both macs on i was able to see the time capsule and the windows xp computer HOWEVER neither mac could see each other......any help would be appreciated.
Nick

Thanks Linc ......you were right on the money. Your help has been awsome. I spent 3 hours last night doing stuff with out any solutions. May I ask you another question if you have the time and patience please. My orriginal setup was 2 windows laptops with XP on them connected with a timecapsule attached to a router. Hence the time capsule made a wireless signal aswell as being an external hard drive. On one of the laptops i have a printer attached to it which was shared so that the other computer could print documents through the network however the computer attached to the printer has to be on. Do you know what i have to do so these new 2 mac book pros can print to that printer? Thanks again for all your previous help. Nick

I just bought a Mac Book Pro and why do I now have to pay for the OS X upgrade?

I just bought a Mac Book Pro about a month ago and now I have to pay for the OS upgrade!!! Is there anyway to avoid this charge?

Click on the  in the top left corner, then About This Mac. The version number will be listed right under OS X.
If it is something like 10.8.3 or 10.8.4 (anything starting with 10.8.x), you can click Software Update to download 10.8.5 for free.

I recently updated my mac book pro and some of the apps like itunes, and Mail have stop responding. Itunes will work fine till I connect my iphone 4. The moment I connect my Iphone it stops responding.

I recently updated my Mac book and Itunes and Mail have stop responding.
iTunes work fine till I connect my Iphone. The moment I connect my iphone it stops responding. I have reset my phone couple of times already and have re-install iTunes few times. Does anyone have any other suggestion on it?
Mail will never Quit. It will get my new mails or send them when I start it but after five mins or so it will stop responding at all.
Please let me know if anyone is facing similar problem.

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

I just bought a mac book pro and airport time capsule. Which one should I turn on first to get it going. We do have an existing router and old PC in the house.

Hi
I just brought home a mac book pro 13" with retina and the airport time capsule . What one should I turn on/ hook up first? We have an existing router in the home and an old PC.
Suggestions?

Turn off you cable/DSL modem, your computer, and the old router. Disconnect the computer's Ethernet cable from the old router. Replace the old router with the Time Capsule. Connect the Ethernet cable from the modem to the WAN port on the Time Capsule. Connect the computer's Ethernet port to one of the LAN ports on the Time Capsule using an Ethernet cable.
Turn on the modem and wait until the status lights indicate connection with the ISP. Turn on the Time Capsule and wait for the amber light to begin flashing. Open Airport Utility in your Utilities folder to configure the Time Capsule.
If a user guide came with the Time Capsule I suggest you follow it's instructions.

Hello all, i have just bought a mac book pro and when ever i connect my data card to access internet i get a warning to shutdown my system and at that time i cant operate anything else. please do suggest me on the above topic.

hello all,
i have jus bougth a mac book pro, whenever i connect my data card to access internet i'm getting a warning saying " please restart your system by pressing the power button and switch on again". i can access for only few mins or secs then it again shows same warning. please do help me out with this problem.
Thanking you.

Hi,
i had same issue some years back. sure my operator was different from yours. unfortunatly some of these 3rd party products dont spend much effort on a mac. My one had half a dozent programs, for each version of OSX one. When i called them up the gave me the correct version which worked. You may have not the right one. May try first the MAC and ensure it works fine without the card and that software.

TS3549 I recently bought a Mac Book Pro and an Air Port Base Station. I set up the base station using this computer. Now the computer says it cannot detect the base station. I'm trying to get into the settings but it just keeps telling me it's undetectab

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