TS3694 errorcode 11 appears when I was trying to upgrade the software for my iPhone 3GS
While the upgrade to ios6 went on smoothly for my iPhone 4 and my iPads, while upgrading the iPhone 3GS, I came across this error message. Can some one help me how to get this sorted out ?Now the phone shows that I should connect it to my computer through USB although it remains connected and the error message comes only after the phone is connected and it tries to extract the software and update.
regards
Rao
How EXACTLY was it "unlocked"?
ONLY the carrier it is locked to can authorize unlocking it. Anything else is a hack.
If it was hacked/jailbroken to unlock it, you can't get help here per the terms of service. It is most likely now bricked.
Similar Messages
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I tried to update the software of my iphone 3gs while charging with my Macbook Pro. While the phone was restarting after installation, in the setting up my phone menu, it stops midway with a message in itunes on the laptop that there is no simcard.
Then put a SIM in. You cannot activate an iPhone without a compatible Sim.
If your iPhone was hacked/jailbroken the update restore the lock. -
I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
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I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
When trying to download and update the operating system software for my iPad and iPod I get the following message - "ERROR MESSAGE" There was a problem downloading the software for the iPad "Mikki's iPad". The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again. later." Is this a setting on my computer - my network is working fine. I didn't have any trouble before but have just started having trouble. Please help...
Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley -
I accidentally deleted my media files from iTunes and Trash when I was trying to move the files to an external hard drive. Is there a way to restore the media files from a Time Machine backup or from iTunes Match? What are the steps to do this?
If you have been backing up on Timemachine.
All you need to do is enter time machine... Then the rest is obvious.
Find the iTunes folder and hit 'Restor'.
If not the only way to get all your iTunes music back is to enter iTunes Store.
On the right hand side you should see 'Purchased'.
Click 'purchased' and there you have it. -
I have an Iphone 4s 32gb and i'm trying to update it to ios 5.1. i've downloaded the software from itunes but when i click on it to install it to my actual phone it says: "There was a problem downloading the software for Iphone 'Donnbjj1's Iphone' . An unknown error occurred (1480)."
iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
I accidentally clicked add to dictionary on a misspelled word when I was trying to click the right spelling for it. How can I undo that so it will catch the misspelled word?
You need to edit a file in your profile folder, for details see [[using the spell checker]].
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Hello, I was trying to upgrade my iTunes for windows 7 PC, but because of invalid signature error I removed iTunes as well as all apple related applications. While reinstalling it , When I click link to install iTunes it immediately says '' thank you for downloading iTunes'' but I don't find it in my system.
I have tried all suggested option to solve it but all in vain. Please help me to get rid of this problemFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
imovie has been quitting unexpectedly lately.....the latest was when I was trying to change the text theme on a clip. I have two external drives for my events and projects.
Also does imovie 11 only let you use the comic book transitions when you set that as your project theme?imovie has been quitting unexpectedly lately.....the latest was when I was trying to change the text theme on a clip. I have two external drives for my events and projects.
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I am trying to update my iPod touch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active. Help!
Temporarily disable or turn off your Firewall and Anti-Virus software and try the download again.
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I was trying to update the software of the iphone to the last version, and something went wrong, and now my iphone wont start.
now it is asking me to conect it to Itunes, and itunes is asking me to restore it, and nothing happends
does anyone know how to fix the problem, and how to bring to life my phone?
pls help!!!!!Did you try to connect in recovery mode, shownn in this article? iOS: Unable to restore
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I was trying to upgrade the OS, but in the middle of this process it froze
4s: I was trying to upgrade the OS, but in the middle of this process it froze with a screen image implying that I should plug into iTunes
(image of a cable, with an arrow pointing at the word iTunes); when I connect to my laptop, the computer doesn't see my iPhone
connected at all. I've tried powering down and up, but it always comes back to that same image. Can I re-set the whole thing?
<Re-Titled By Host>Thanks to hughgriff and stevejobsfan0123: I reinstalled iTunes on my laptop, used iTunes to restore my iPhone (to new), then used iCloud to restore apps, setting, data, etc. But what a hassle! A ridiculous way to update ios7!
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I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once -
hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphone??or it's just an temporary error in the apple software center???
Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.
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